Pohanka Lexus Chantilly

Quick and pleasant service Nice lounge. Nicole was efficient and on time. Car was washed and ready when promised. No appointment today so I was pleased I was in and out in 75 mi Nice lounge. Nicole was efficient and on time. Car was washed and ready when promised. No appointment today so I was pleased I was in and out in 75 minutes. More

Prompt attention and quality customer service Reza did a great job getting me in and out of the dealership quickly. He was attentive and efficient, and treated me with utmost professionalism. Reza did a great job getting me in and out of the dealership quickly. He was attentive and efficient, and treated me with utmost professionalism. More

Excellent service experience I took my RX 450h for its 50k service and Reza got me in and out quickly, faster than at any other time I've taken my car for service. He did an outs I took my RX 450h for its 50k service and Reza got me in and out quickly, faster than at any other time I've taken my car for service. He did an outstanding job. The service department had plenty of representatives on staff and the lounge has three separate areas-general, sports lounge and quiet work lounge-to pass the time. A great experience. More

So easy - very pleasant - enjoyable It was good seeing Reza again today as I brought my trainer's RX350 in for a 10k service. I think it was about 15-20 months ago that Reza advised It was good seeing Reza again today as I brought my trainer's RX350 in for a 10k service. I think it was about 15-20 months ago that Reza advised on servicing her GS350 during his first week's training as a Pohanka Lexus service advisor. I recognized then that Reza was professional and well-suited to the role, and today's visit was effortless. Quick sign-in, the service was completed as promised, customer lounges were clean and comfortable, I enjoyed a nice coffee, while getting some work done, and check out was quick and correct. And of course, it's always a nice touch getting back into a just-washed car. Nice job, Pohanka - and great job, Reza! Michael More

Perfect Asad was an amazing employee and gave the best dealership experience ever. Also filled up my tank while performing an urgent recall. Amazing experienc Asad was an amazing employee and gave the best dealership experience ever. Also filled up my tank while performing an urgent recall. Amazing experience. Thanks Asad. More

40,000 mile Lexus Service Reza Kermanshahchi is very professional and helpful. I really appreciate his explanation of what they did to the vehicle. Recommended service advisor. Reza Kermanshahchi is very professional and helpful. I really appreciate his explanation of what they did to the vehicle. Recommended service advisor. Thank you very much for your help with the service. More

Professional; timely; expedient Quality reception; professional service; always treated with respect. Fantastic same day service. Reza and the team at Pohanka Lexus always go out of Quality reception; professional service; always treated with respect. Fantastic same day service. Reza and the team at Pohanka Lexus always go out of their way. More

excellent customer service Asad is so knowledgeable, experienced plus all patience. He explained all details to me & took very good care of what I needed. I truly appreciate all Asad is so knowledgeable, experienced plus all patience. He explained all details to me & took very good care of what I needed. I truly appreciate all his help again! More

Customer Service; Great, Helpful, and Quick The Customer service was great they were very helpful and it was curt quick. Also they had late hours and were open on the weekends so it was very con The Customer service was great they were very helpful and it was curt quick. Also they had late hours and were open on the weekends so it was very convenient for me. More

Amazing,relaxing and convenient Asad was absolutely amazing and kind. I truly appreciate his help. He walked me through the ameneties and all the goodies lexus offers to their custom Asad was absolutely amazing and kind. I truly appreciate his help. He walked me through the ameneties and all the goodies lexus offers to their customers and guests Thank you Asad ? More