Pohanka Lexus Chantilly

Daniel Gurara is THE BEST! I rarely write a review, but thought this would be very helpful to numerous customers who are looking for an Extremely Honest, Attentive, Knowledgeabl I rarely write a review, but thought this would be very helpful to numerous customers who are looking for an Extremely Honest, Attentive, Knowledgeable, Professional, Courteous.....car service personnel. My experience dealing with Daniel Gurara simply exceeded all of the above expectations. I highly highly recommend him, give it a try and you will never look back. More

Outstanding service; excellent facility Outstanding/honest service for my 2nd Pohanka Lexus RX-350. Professional staff. The new service waiting area on the 2nd floor looks like it will be am Outstanding/honest service for my 2nd Pohanka Lexus RX-350. Professional staff. The new service waiting area on the 2nd floor looks like it will be amazing when completed. More

Pohanka Service Service adviser Reza greeted me as I entered the office. He was quite helpful and efficient in arranging my service and directing me to a quiet waiti Service adviser Reza greeted me as I entered the office. He was quite helpful and efficient in arranging my service and directing me to a quiet waiting area. The service was performed promptly and the checkout process was convenient. More

Awesome service Nicole I’ve had my vehicle serviced at Pohanka and each time has been perfect but Nicole was awesome. I drive 3,000 miles a month and have very little time - I’ve had my vehicle serviced at Pohanka and each time has been perfect but Nicole was awesome. I drive 3,000 miles a month and have very little time - Nicole was proactive and speedy and super friendly in a genuine way. More

Great service Outstanding service!!! Each time I come to Pohanka Lexus I experience timely and efficient service by representative like Reza Kermanshahchi. He was Outstanding service!!! Each time I come to Pohanka Lexus I experience timely and efficient service by representative like Reza Kermanshahchi. He was very professional, knowledgeable, and thorough in explaining my service options. More

Phenomenal Service Experience I have been coming to Pohanka Lexus every since relocating to the area in 2010. The service is always top notch and our Service Consultant l, Reza Ker I have been coming to Pohanka Lexus every since relocating to the area in 2010. The service is always top notch and our Service Consultant l, Reza Kermanshahchi makes the entire experience worth it. This morning's service experience was no difference. Reza greeted me with a very positive enthusiasm as if he genuinely cared about me being there and made me feel welcomed the very moment I entered the building. I will never take me vehicle to another service center. With this kind of service, why would I change? Always in and out in record time and have never, ever had an issue. Will be looking for a new vehicle in a year or two and guess where I will be spending my money? Pohanka Lexus. It just makes sense. More

Quick and Efficient! I am on my third Lexus, always bring to Pohanka Lexus in Chantilly for service. They are always quick, efficient, friendly! Superior customer servic I am on my third Lexus, always bring to Pohanka Lexus in Chantilly for service. They are always quick, efficient, friendly! Superior customer service. Have never had a problem in 10+ years. More

Quick and efficient, friendly staff members willing to help Friendly service rep, the work was completed in less time than estimated. Comfortable new upstairs lounge for customers to relax and wait for services Friendly service rep, the work was completed in less time than estimated. Comfortable new upstairs lounge for customers to relax and wait for services to be completed. More

Always great! Pohanka Lexus Service department makes getting my car serviced seamless! Easy in and easy out. very comfortable waiting area and ALL employees are c Pohanka Lexus Service department makes getting my car serviced seamless! Easy in and easy out. very comfortable waiting area and ALL employees are considerate and caring. More

Friendly service Efficient and friendly service. Not much else to say but need to meet the twenty five work minimum and so just write this sentence to get there. Efficient and friendly service. Not much else to say but need to meet the twenty five work minimum and so just write this sentence to get there. More