
Pohanka Lexus Chantilly
Chantilly, VA
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Great service!! I have been going there since I bought the vehicle and had been working with James, excellent guy. The service is incredible, always willing to help a I have been going there since I bought the vehicle and had been working with James, excellent guy. The service is incredible, always willing to help and provide service for the best price. They always make sure that I'm happy with the service provided . More
Best Service Provided Got my service done and it was a pleasant experience. James was the service man who took care of my car needs. Liked his approach to suggestions and d Got my service done and it was a pleasant experience. James was the service man who took care of my car needs. Liked his approach to suggestions and detail. Hope to see a similar experience every time I come here. Thanks James. More
Great service Not once did I feel pressured into buying other services. All of my questions were answered and suggestions were offered but not forced. Alfredo Far Not once did I feel pressured into buying other services. All of my questions were answered and suggestions were offered but not forced. Alfredo Farias in particular made me feal like I was in good hands. I will be recomending Pohanka to my friends and family. More
Brake service Scheduled appointment with Asad and everything was ready. Got the loaner I requested and I was on the road to work in no time. Asad ensured I was gett Scheduled appointment with Asad and everything was ready. Got the loaner I requested and I was on the road to work in no time. Asad ensured I was getting the proper service and explained my concerns regarding the car shaking when braking. Car was ready in the afternoon by the time I was coming home from work. Express checkout was a breeze and the car drives great. No more shaking either! You pay a bit more but the pohanka brake service lasts much longer and feels much better than if you take your car to a discounted place. More
Best service ever! I have been dealing with Pohanka Lexus for a number of years and cars. Assad Malik has been by far the best service advisor I have had during the whol I have been dealing with Pohanka Lexus for a number of years and cars. Assad Malik has been by far the best service advisor I have had during the whole time of having numerous Lexus cars/SUV's More
always the beast service Shane and the Pohanka Lexus service team always provide the best service. I brought my car in at 530am and Shane had me checked in and on my way to w Shane and the Pohanka Lexus service team always provide the best service. I brought my car in at 530am and Shane had me checked in and on my way to work in a loaner car in ten minutes. I picked my car up after work from the valet in the front and never even had to go in the building. Pickup literally took less than a minute. Great service once again. More
Brake/60,000mile service I always bring my car to Asad Malik. He is friendly, knowledgeable, helpful and gives good suggestions to keep my car in good shape. He is always pro I always bring my car to Asad Malik. He is friendly, knowledgeable, helpful and gives good suggestions to keep my car in good shape. He is always prompt, professional and courteous. Explained the whole process clearly. He makes sure that the service is done with utmost care and the customer is fully satisfied. I always recommend Asad and Phananka Lexus Chantilly to all Lexus owners. More
30000 Mile Lexus Service, R. W. Pauli As always, Alfredo Farias provided me with top-notch service on my visit to Pohanka Lexus on 082417. He is unfailingly courteous and made the service As always, Alfredo Farias provided me with top-notch service on my visit to Pohanka Lexus on 082417. He is unfailingly courteous and made the service visit very clear. Kudos to him! More
Seervice I have taken my 400h for service at Pohanka for 9 years. I have always gotten wonderful treatment. I took it in last Wednesday and Raymon Tanyos ass I have taken my 400h for service at Pohanka for 9 years. I have always gotten wonderful treatment. I took it in last Wednesday and Raymon Tanyos assisted. He was very professional and knowledgeable. As usual I was very satisfied. More
15000 mile service Very prompt, very professional, very pleasant. Explained the whole process clearly. Everything was done in a very short time. Reza is a most engaging Very prompt, very professional, very pleasant. Explained the whole process clearly. Everything was done in a very short time. Reza is a most engaging nice person and it was a joy to work with him. More