Pohanka Lexus Chantilly

Professional and easy Their hours are fantastic, the new waiting area is great and the fact that you don't need an appointment just makes it so easy. Their hours are fantastic, the new waiting area is great and the fact that you don't need an appointment just makes it so easy. More

5000 mile service Brought car in for first routine service. Reza was my service advisor. Service was completed, car washed, and I was out the door in one hour. Brought car in for first routine service. Reza was my service advisor. Service was completed, car washed, and I was out the door in one hour. More

Under warranty servive Vehicle is a garaged 2014 Lexus 300h with 10,900 miles. The service needs have been limited but exceptional when required. Rez a was curtious and Vehicle is a garaged 2014 Lexus 300h with 10,900 miles. The service needs have been limited but exceptional when required. Rez a was curtious and responsive to both requirements and questions. More

Wonderful customer experience Lagil Moore was kind and very helpful from the start. Acknowledged me as soon as I stepped in the door. Came in for a check engine light and she was v Lagil Moore was kind and very helpful from the start. Acknowledged me as soon as I stepped in the door. Came in for a check engine light and she was very knowledgeable given the year and mileage of my vehicle knew what the issue could have been. It was as she had predicted. She definitely knows her stuff for sure. Quick and easy just how getting your car serviced at a dealership should be. More

Quick and fast on an excellent service. Once more Assad Malik did an excellent job on servicing my car in a very decent time from the minute I walked in till I was driving out of service. V Once more Assad Malik did an excellent job on servicing my car in a very decent time from the minute I walked in till I was driving out of service. Very happy with the service and definitely I will recommend him to my friends and family. More

Excellent and friendly service i went there for service of my lexus 350 during a week end. Reza took care of my car and kept me informed throughout the service process. Overall I i went there for service of my lexus 350 during a week end. Reza took care of my car and kept me informed throughout the service process. Overall I was very pleased, as usual. Very courteous and professional, and excellent waiting room. Highly recommend him. More

Great service!! I have been going there since I bought the vehicle and had been working with James, excellent guy. The service is incredible, always willing to help a I have been going there since I bought the vehicle and had been working with James, excellent guy. The service is incredible, always willing to help and provide service for the best price. They always make sure that I'm happy with the service provided . More

Great Service Brought my wife's car in for routine maintenance, James kept us updated every step of the way. Thank you James for the great service I will definitely Brought my wife's car in for routine maintenance, James kept us updated every step of the way. Thank you James for the great service I will definitely come back to when need be! More

Excellent Customer Service I have all my Lexus car services when James is working, because he is always friendly and with the professional knowledge for all my Lexus (i.e. GX, R I have all my Lexus car services when James is working, because he is always friendly and with the professional knowledge for all my Lexus (i.e. GX, RX, ISC). He is the only reasons that I go to Pohanka Lexus @ Chantilly repeatedly. He provides the excellent customer service. Thanks a lot and well done James. More

Best Service Provided Got my service done and it was a pleasant experience. James was the service man who took care of my car needs. Liked his approach to suggestions and d Got my service done and it was a pleasant experience. James was the service man who took care of my car needs. Liked his approach to suggestions and detail. Hope to see a similar experience every time I come here. Thanks James. More