Pohanka Lexus Chantilly

Professional, quick and complete service Thanks much for a quick, professional and thorough service. I continue to buy from Pohanka and use the service dept precisely due to professionals li Thanks much for a quick, professional and thorough service. I continue to buy from Pohanka and use the service dept precisely due to professionals like you! More

Great and Quick Service Great and reliable service center with good waiting facilities even for families with little children. Staff are courteous and give detailed informati Great and reliable service center with good waiting facilities even for families with little children. Staff are courteous and give detailed information about the service provided. Highly recommended. More

Great service Alfredo Gonzales is an excellent service consultant that I have worked with several times. He is attentive, knowledgeable and friendly. I always enj Alfredo Gonzales is an excellent service consultant that I have worked with several times. He is attentive, knowledgeable and friendly. I always enjoy working with him and my recent trip to Pohanka was no exception. More

Alfredo was great! My service consultant for my most recent service was Alfredo. I was extremely happy with his communication with me during service! Obviously as a Lexu My service consultant for my most recent service was Alfredo. I was extremely happy with his communication with me during service! Obviously as a Lexus service is expensive, don't expect a deal, but the price wasn't a shock to me. More

Efficient Long time customer. Processed quickly; answered questions easily; friendly and helpful. Work was finished in specified time. Car was returned cleaned Long time customer. Processed quickly; answered questions easily; friendly and helpful. Work was finished in specified time. Car was returned cleaned and ready to go! More

Quick and easy Great experience ! In and out with clean vehicle within 1 hour and service people were friendly and courteous . My service advisor Lagii was the Best Great experience ! In and out with clean vehicle within 1 hour and service people were friendly and courteous . My service advisor Lagii was the Best . Highly recommend their services to friends and relatives . More

Asad is Superb! Asad has consistently given me great advice on servicing my Lexus vehicles. He makes it such a pleasant experience that I call ahead to make sure he i Asad has consistently given me great advice on servicing my Lexus vehicles. He makes it such a pleasant experience that I call ahead to make sure he is available. Asad is always friendly, courteous and happy, while providing keen insight into any and all work to be performed. Sure hope he continues working at Pohanka for a long, long time. More

Reza made the maintenance service a breeze I come from a car dealer family so I know how important customer service is for a dealership. Reza greeted me outside, said someone would be with me i I come from a car dealer family so I know how important customer service is for a dealership. Reza greeted me outside, said someone would be with me in a minute and directed me to the service counter. He asked for my key fob and it was a quick, clean process of getting me processed and got the 20,000 mile maintenance underway, He was courteous, knowledgeable, friendly and efficient. I walked out 90 minutes later, as promised, with a free wash and curb service. I would recommend Reza and Pohanka for any Lexus service and I will shop Pohanka for my next car as well. More

BEST team ever! I've been bringing my cars to Pohanka Lexus Chantilly for the past 5 years and it is always a great experience. The staff is attentive, fast, and just I've been bringing my cars to Pohanka Lexus Chantilly for the past 5 years and it is always a great experience. The staff is attentive, fast, and just the best. Raymond is one of my favorites - thank you Raymond for everything you do. God Bless you! More

Ganbat was fantastic!! Great buying experience My wife and I purchased an LX 570 coming off lease from Pohanka Lexus and we worked with Ganbat Dorj. Ganbat is the most honest car salesman I have ev My wife and I purchased an LX 570 coming off lease from Pohanka Lexus and we worked with Ganbat Dorj. Ganbat is the most honest car salesman I have ever worked with and he's incredibly easy to work with. He never tried to pressure us at any point during the process and even dropped the car off at our house the day we bought it. Pohanka is the best dealership we've ever been to and the service has been phenomenal. We got free service for 24 months and I got a loaner when they changed the oil. These guys sell the most reliable cars on the road and they treat their customers well. If you're in the market for a new or used Lexus, contact Ganbat today! More