Pohanka Lexus Chantilly

Pleasant and satisfying. I have purchased 4 vehicles at Pohanka Lexus since 1998 and my wife and I have enjoyed their quiet, smooth ride and fine performance. Equally importa I have purchased 4 vehicles at Pohanka Lexus since 1998 and my wife and I have enjoyed their quiet, smooth ride and fine performance. Equally important to me has been the fine service provided to keep my vehicles performing at their best. Your service representative, James Manikath is a major player in the excellent service I receive at Pohanka Lexus. He is a pleasure to deal with and his vast experience with and knowledge of Lexus engineering displayed during my many visits (1998-present) to the dealership always gives me a comfortable feeling that my vehicle is in good hands and the job will be done right and within a reasonable wait time. James exudes customer service at its best and is truly a professional in his field. Pohanka is most fortunate to have James and I am sure its customers feel the same way. More

Above and beyond Reza went out of his way to get my car back on the road with a brand new tire after I had a blowout on the weekend. The office who handles tire replac Reza went out of his way to get my car back on the road with a brand new tire after I had a blowout on the weekend. The office who handles tire replacements through the warranty plan I purchased at the time of my lease is closed on weekends. He offered to replace the tire for free that day and then follow up with the office the next day so that I could get back on the road and not have to come back the next day. Thanks Reza! More

Reza is terrific! It's a pleasure to have my car serviced at Pohanka Lexus Chantilly. I have met Reza at the service desk in the past, and once again he is awesome and It's a pleasure to have my car serviced at Pohanka Lexus Chantilly. I have met Reza at the service desk in the past, and once again he is awesome and very helpful - many thanks! More

Great Experience Easy and convenient checkin. Service was performed quickly and in the time frame quoted. Reza provided frequent updates reviewed the service performed Easy and convenient checkin. Service was performed quickly and in the time frame quoted. Reza provided frequent updates reviewed the service performed. I would recommend this dealership. More

Awesome as always!!! Reza Kermanshahchi is beast when it comes to premium customer service! No matter when I come in always there with a smile and ensuring I get the BEST Reza Kermanshahchi is beast when it comes to premium customer service! No matter when I come in always there with a smile and ensuring I get the BEST deal!!! Awesomeness!! More

Lexus Service Visit Service visit was convenient and easy, Reza was professional and friendly. I dropped my car off for routine maintenance .... great service as always f Service visit was convenient and easy, Reza was professional and friendly. I dropped my car off for routine maintenance .... great service as always from this dealer! More

Superior Service I've experienced service at several Lexus dealers through the years, and it doesn't get any better than Pohanka. The level of convenience is off the I've experienced service at several Lexus dealers through the years, and it doesn't get any better than Pohanka. The level of convenience is off the charts. And Reza is a pleasure to deal with; he's very friendly and efficient. Five stars all around! More

Great customer service! This is by far the best dealership I have ever dealt with. So easy to take car in for service- open early to late and open on weekends. I never have t This is by far the best dealership I have ever dealt with. So easy to take car in for service- open early to late and open on weekends. I never have to call and make an appointment, I just show up and I am waited on within 5 minutes. They always offer a loaner if I don't want to wait. Their lounge area is very nice with free coffee, ice cream, water, chips and fresh fruit. Staff is friendly and efficient. Had Reza today- very nice. Main reason I own a Lexus is because of this dealership. More

Great Service Center James never fails to exceed my expectations for his professionalism and knowledge of Lexus automobiles. He moves quickly to get me in and out of Pohan James never fails to exceed my expectations for his professionalism and knowledge of Lexus automobiles. He moves quickly to get me in and out of Pohanka Lexus with my service done right the first time. He is a pleasure to do business with and I highly recommend him. More

My experience today was easy and convnient. My visit to Pohanka was convenient and easy. I dropped my car off for the 100K mile maintenance. Mr. Kermanshahchi accommodated my requests from the t My visit to Pohanka was convenient and easy. I dropped my car off for the 100K mile maintenance. Mr. Kermanshahchi accommodated my requests from the time I dropped the car off through escorting me to my car when it was finished. Great job! More