Pohanka Lexus Chantilly

Great sales experience. I told Jay what I wanted, he found it, he called me, I put a deposit down, the car came a week later, I was out in under two hr. with a new car. What could be easier! Highly re found it, he called me, I put a deposit down, the car came a week later, I was out in under two hr. with a new car. What could be easier! Highly recommended. More

Pohanka has set the bar high with their customer service, patience, and attentiveness. This was my first car purchase, and Michael Gabro has been patient and helpful the entire month of my search. I’ve been patience, and attentiveness. This was my first car purchase, and Michael Gabro has been patient and helpful the entire month of my search. I’ve been to other dealerships, but none have been as pleasant as Pohanka. Michael was not pushy and had a very laid-back demeanor. He made me feel like I had his undivided attention every time we spoke or met. He was very prompt in answering my questions. I have nothing but good things to say about his service and Pohanka as a whole. My experience here has been above and beyond. More

Bought a new car through Angel Ly. She represents a level of astute professionalism that doesn't exist anymore. Breath of fresh air. My family, friends, and associates will always contact her when purchasing of astute professionalism that doesn't exist anymore. Breath of fresh air. My family, friends, and associates will always contact her when purchasing a Lexus. More

THE BEST CAR BUYING EXPERIENCE EVER!!!!A BIG SHOUTOUT to THE BEST CAR BUYING EXPERIENCE EVER!!!! A BIG SHOUTOUT to the sales manager Sai Mehta and Asad Ali. These people have really crack the code of how to THE BEST CAR BUYING EXPERIENCE EVER!!!! A BIG SHOUTOUT to the sales manager Sai Mehta and Asad Ali. These people have really crack the code of how to make car buying experience a beautiful memory for you and family instead of just a boring process. They listen to your requirements and provide you with tailored solutions. If you thinking of buying any car, check with these wonderful people first. Also a BIG THANKS to BASH, a pure professional but also fun to chat. Had a blast buying our new LEXUS More

I Purchased a Lexus on Sat 3/5/2021. Asad Ali and the GM Garry Whipkey were both outstanding. The President Scott Crabtree called me afterwards to thank me for my business. I would recommend them to anyon Garry Whipkey were both outstanding. The President Scott Crabtree called me afterwards to thank me for my business. I would recommend them to anyone looking to purchases a Lexus. Outstanding , Professional Service More

I walked into your dealership and stood behind a line in front of two of your service writers who was talking to each other. I literally stood there for approximately 7-8 minutes. NO ONE said anything to me front of two of your service writers who was talking to each other. I literally stood there for approximately 7-8 minutes. NO ONE said anything to me or acknowledge that I was standing there. I just couldn’t believe it. You need to develop a system as to when a customer walks in they are assigned a writer. Standing and waiting is no the way!! I felt so disrespected. Why should I pay for that. I would prefer to go to another dealership that has a better system in place. If the service writers are supposed to greet you then they dropped the ball because they must feel the job is more important then the customer that’s paying for the service. This has to be fixed sooner then later. More

I purchased a sedan from Pohanka Lexus of Chantilly last week. Asad Ali worked with me and my wife throughout the car buying process. He patiently showed us many cars, encouraged us to do the test drives, a week. Asad Ali worked with me and my wife throughout the car buying process. He patiently showed us many cars, encouraged us to do the test drives, and explained all the features of these cars. After we signed the deal, he helped us prepare our paperwork and got us ready with our new car out of the dealership in the least possible time., Throughout the process, he was very polite, welcoming, honest and a pleasure to work with. Overall, my car buying experience with Pohanka Lexus was very good and a lot of credit goes to Ali for that. I highly recommend Ali to anyone who is looking to buy a car from Pohanka. Thank you so much Ali for your exceptional service. More

I've purchased vehicles from Pohanka Lexus since 1998 and won't go anywhere else. I've also solely bought with Cliff Stewart as my salesman and he is the most helpful and professional person I've ever bought won't go anywhere else. I've also solely bought with Cliff Stewart as my salesman and he is the most helpful and professional person I've ever bought from. He gives a personal touch with zero pressure to make the Lexus experience what it should be! More

Fraz made my Lexus buying experience smooth, easy and fast! Deep knowledge combined with exceptional customer service! Highly recommend. David Hull and Fraz worked as a great team! fast! Deep knowledge combined with exceptional customer service! Highly recommend. David Hull and Fraz worked as a great team! More

Asad Ali with Pohanka Lexus provides exceptional Asad Ali with Pohanka Lexus provides exceptional service. He made your car buying experience as easy and helpful as possible. This is our second Le Asad Ali with Pohanka Lexus provides exceptional service. He made your car buying experience as easy and helpful as possible. This is our second Lexus from this dealership completely happy. More