Pohanka Lexus Chantilly

James Pande is the best in the business... SEE JAMES. I always count on James to be there have me ready to go as soon as I walk in he's the best !!! I know there are plenty of great people at POHANKA... I always count on James to be there have me ready to go as soon as I walk in he's the best !!! I know there are plenty of great people at POHANKA..... NO QUESTION !! Mitch More

Professional and Curtious Stopped in for an alignment, tire rotation and part repair. Reza was very professional and helped to ensure I only got work done on my car I really n Stopped in for an alignment, tire rotation and part repair. Reza was very professional and helped to ensure I only got work done on my car I really needed. More

GREAT support Just home from ES350 airbag replacement under recall. Service Consultant Raymon Tanyos went 'above and beyond' to get me into a loaner car. Their expe Just home from ES350 airbag replacement under recall. Service Consultant Raymon Tanyos went 'above and beyond' to get me into a loaner car. Their expedited pick-up was incredible (out of loaner into my car). Although another Lexus dealer is closer, always use Pohanka for their 7 day 530am-11pm svc hrs and do not feel like always be upsold/charged on maintenance like so many other dealers try to do. Again, xxxxxxto Raymond! More

Service Specialist James Maniketh I have been a regular client of Pohanka Lexus Chantilly from where I had bought my Lexus vehicles and where I get them serviced on a regular basis. O I have been a regular client of Pohanka Lexus Chantilly from where I had bought my Lexus vehicles and where I get them serviced on a regular basis. One of their service specialists is Mr. James Maniketh. I consider him one of the best specialists they have. I have repeatedly placed my vehicles in his hands for all the service needs. I find him to be an exemplary and most professional expert they have who provides the best advice to keep my vehicle in tip-top shape always. I get his prompt call to remind me of the required maintenance on a regular basis. Any other needs are attended to by him promptly when I take the vehicle to him with the request for any needed check ups. One of my main concern always is safety of the vehicles - whether it be air bags or tires. James is very knowledgeable about all the issues related to safety. As a vehicle safety engineer I am impressed by his knowledge of safety technologies and any technical issues related to vehicle safety. His familiarity with the Lexus vehicles and their most advanced safety technologies is a blessing for customers who have to rely on the service specialists for their service needs. Thank you, James for the many years of service you have provided for my Lexus vehicles at Pohanka Lexus Chantilly More

James was amazing I've had a few issues with my car and James from the service department has done a great job helping me get them fixed and has been a great advocate f I've had a few issues with my car and James from the service department has done a great job helping me get them fixed and has been a great advocate for helping communicate my issues to the techs working on the car. I highly recommend!! More

Good and prompt service The service was friendly and prompt. The service department is open on weekends so it is convenient for busy people. I would recommend this dealer and The service was friendly and prompt. The service department is open on weekends so it is convenient for busy people. I would recommend this dealer and the service department to my friends. More

Fast work; comfortable space I stopped by after work on a Friday and it took me longer to drive to Pohanka than it took them to service my car. I've gone to Pohanka since buying a I stopped by after work on a Friday and it took me longer to drive to Pohanka than it took them to service my car. I've gone to Pohanka since buying and my Lexus and they are super convenient. More

Great Fast Service Reza provided great service for stop in today! He kept me up to speed on how my car was doing and was very friendly the whole time. I'll definitely Reza provided great service for stop in today! He kept me up to speed on how my car was doing and was very friendly the whole time. I'll definitely be continuing to come back to Pohanka! More

5K Service Reza met me as I walked in. Came to get me when Service was completed. Walked me to my car, removed service card from windshield. Sent e on my way Reza met me as I walked in. Came to get me when Service was completed. Walked me to my car, removed service card from windshield. Sent e on my way completely satisfied. More

Service Reza was very courteous while answering my questions. We looked at the issue I was describing by going out to the car. He provided an estimate how l Reza was very courteous while answering my questions. We looked at the issue I was describing by going out to the car. He provided an estimate how long the service would take. Got my car back before the estimated time. Quick and efficient service. More