Pohanka Lexus Chantilly

Fair at best, this visit for oil change and tire rotation. Mr. Tanyos understands the true meaning of 'customer service'. Mr. Tanyos took the initiative on his own to secure me a place in the service bay for m Mr. Tanyos understands the true meaning of 'customer service'. Mr. Tanyos took the initiative on his own to secure me a place in the service bay for my oil change after a long wait due to the outside valet's inexperience in managing customer cueuing. So, my thanks to Mr. Tanyos and I hope to have the good fortune of him handling my service next time. More

Car maintenance check Alfredo was courteous and reviewed all work that was to be done. In addition, he suggested future maintenance options. I waited in modern, up-to-dat Alfredo was courteous and reviewed all work that was to be done. In addition, he suggested future maintenance options. I waited in modern, up-to-date lounge upstairs, and car was finished on time. Great experience. David R. More

always competent and helpful The service people are always professional and honest, and they work hard to be as helpful as possible. I've been going for years. Good place. The service people are always professional and honest, and they work hard to be as helpful as possible. I've been going for years. Good place. More

Great Staff that is always smiling I take my car to this dealership because everyone is so friendly! I am always greeted with a smile and I know my car is in good hands with Lagii in se I take my car to this dealership because everyone is so friendly! I am always greeted with a smile and I know my car is in good hands with Lagii in service!!! More

best expierence I love lexus, and I visit at Lexus service all the time since I got my lexus. I am happy being your loyal customer. My service writer was Lagii Moore, I love lexus, and I visit at Lexus service all the time since I got my lexus. I am happy being your loyal customer. My service writer was Lagii Moore, and she is skilled advisor, she took care of my car very well. Ms. John More

Fast and Quality Service The service consultant was professional, friendly, and courteous. I was in and out in about an hour and 45 minutes with an emissions test, a safety i The service consultant was professional, friendly, and courteous. I was in and out in about an hour and 45 minutes with an emissions test, a safety inspection, and the 45,000 mile scheduled service having been completed. One star withheld due to price, which could be a bit more reasonable. More

Pohanka Lexus Service I brought my Lexus in for service at Pohanka Lexus Last week and was helped by Shane Tabit. He does a great job of explaining where I stand with repa I brought my Lexus in for service at Pohanka Lexus Last week and was helped by Shane Tabit. He does a great job of explaining where I stand with repairs I need now and repairs I will need in the future. He makes me feel comfortable with the decisions I make regarding service. More

Lexus Service I have brought my car to Shane Tabit at Pohanka Lexus since I bought it four years ago. Shane always does a great job and he is the only person I wou I have brought my car to Shane Tabit at Pohanka Lexus since I bought it four years ago. Shane always does a great job and he is the only person I would bring my car to for service. Brenda More

Lexus Service I brought my Lexus in because the battery was dying and they provided excellent customer service and replaced my battery for free as it was under warr I brought my Lexus in because the battery was dying and they provided excellent customer service and replaced my battery for free as it was under warranty. Reza did a great job of explaining everything about the car, battery, and the warranty. He did a fantastic job in helping me out. More

Excellent service today. Thanks Reza. Great in and out 15 thousand mile service. Lobby is well stocked and there are 3 waiting areas to choose from. Pohanka Lexus is a very accommodating d Great in and out 15 thousand mile service. Lobby is well stocked and there are 3 waiting areas to choose from. Pohanka Lexus is a very accommodating dealership. Reza is very efficient. More