Pohanka Lexus Chantilly

Great welcoming from Mr. Malik! That does it all. From beginning to an end Mr. Malik's service was at the highest level. He answered all the questions. He offered to mention if there is a recall and t From beginning to an end Mr. Malik's service was at the highest level. He answered all the questions. He offered to mention if there is a recall and there was 1 and he took care of it. More

Excellent service Excellent and fast service Great customer service! It has been such a pleasure to work with this company, and they have truly helped my business. Than Excellent and fast service Great customer service! It has been such a pleasure to work with this company, and they have truly helped my business. Thank you lexus More

Great service with James Manikath James Manikath has been extremely helpful to me on numerous visits to Pohanka Lexus. He is always concerned with my best interest and gives me the op James Manikath has been extremely helpful to me on numerous visits to Pohanka Lexus. He is always concerned with my best interest and gives me the options and risks of every decision. I trust James to be honest and giving me the best opinions available.. More

Excellent customer care from James Manikath I have owned a Lexus GX 470 for the last 10 years and the only place I have ever visited for service is Pohanka Lexus Chantilly. The only reason I go I have owned a Lexus GX 470 for the last 10 years and the only place I have ever visited for service is Pohanka Lexus Chantilly. The only reason I go there is the great and pleasurable support of James Manikath. Recently, I took the vehicle to do a recall service on the dashboard. James informed me and kept me up to date during every step of progress and was very conscious of taking care of me. Thank you, James! More

Awesome service! Nicole was so incredibly helpful. Amazing customer service. She made my experience enjoyable even at 11:00 pm on a week night. The work was done effic Nicole was so incredibly helpful. Amazing customer service. She made my experience enjoyable even at 11:00 pm on a week night. The work was done efficiently and the facility can't be beat. Highly recommend! More

Great service from Pohanka and Asad I had my Rx450h in for its 95000 service this week. As usual Asad and the Pohanka team did a great job. It's the easiest car to own and the service fr I had my Rx450h in for its 95000 service this week. As usual Asad and the Pohanka team did a great job. It's the easiest car to own and the service from Pohanka always reinforces my decision to stay in the Pohanka Lexus family. More

Great service! Raymon was friendly and knowledgeable and gave me great advice about the type of service I should get. He was quick and got my car serviced and me on Raymon was friendly and knowledgeable and gave me great advice about the type of service I should get. He was quick and got my car serviced and me on my way. I'll definitely be bringing my car back! More

another great service Great service, customer service, and overall flexibility. Excellent quality. I would definitely recommend taking your car here for any repair or servi Great service, customer service, and overall flexibility. Excellent quality. I would definitely recommend taking your car here for any repair or service. The hours are another outstanding quality More

Recent Service Appointment Our most recent experience was exceptional. As always, working with James Manikath makes it less stressful. James is very informative and helps us u Our most recent experience was exceptional. As always, working with James Manikath makes it less stressful. James is very informative and helps us understand the issue and he provides the best solution. More

Customer service All the associates provided great service. Ramon was very helpful, pleasant, friendly, curteous, knowledgeable. The service desk was helpful and cur All the associates provided great service. Ramon was very helpful, pleasant, friendly, curteous, knowledgeable. The service desk was helpful and curteous. The cashiers were curteous and friendly! More