Pohanka Lexus Chantilly

Outstanding service I am extremely happy with Mr. Asad Malk and Pohanka Lexus for the quality of service that I receive for my two Lexus cars. Asad Malik is very courteo I am extremely happy with Mr. Asad Malk and Pohanka Lexus for the quality of service that I receive for my two Lexus cars. Asad Malik is very courteous and knowledgeable and always gives me right advice. Also, your waiting lounge is so relaxing with varieties of snacks and coffee! More

Excellent Service Shane always does a great job when I bring my car in for service. I always enjoy talking with him and have never had any problems with the service de Shane always does a great job when I bring my car in for service. I always enjoy talking with him and have never had any problems with the service department. More

A Complete Service Visit Being a Lexus customer that is fairly new to the area, I came into Pohanka Lexus Service on the high recommendations of a few close friends. I was pro Being a Lexus customer that is fairly new to the area, I came into Pohanka Lexus Service on the high recommendations of a few close friends. I was promptly greeted by Mr. Manikath James as I pulled into the service center. Mr. James, whole-heartedly, took the time to both understand the reason for my service visit as well as articulate what would be the best course of action. Without a doubt, Mr. James is a true professional who goes out of his way to ensure complete satisfaction for each individual service visit. Combining such service quality with endless amenities/refreshments yields a one of a kind service experience that I have yet to feel/receive anywhere else. I will definitely be returning for my future service needs! More

Great Service Mr. James has been the best service advisor of Pohanka Lexus. I am very happy with his work which he provided during my visit as well as his service a Mr. James has been the best service advisor of Pohanka Lexus. I am very happy with his work which he provided during my visit as well as his service and recommendation. Mr. James is very professional and knowledgable in performing his job. I would like to thank Mr. James for his outstanding customer service and supports. More

Excellent service! I've been going here for years, and Chris Chao has always been a superb help! He provides excellent service, and makes my visit a pleasant experience. I've been going here for years, and Chris Chao has always been a superb help! He provides excellent service, and makes my visit a pleasant experience. More

Grear service from a very professional company I have always been very happy with the service from Pohanka. Alfredo Gonzales is a first class employee who has always been very friendly and very pr I have always been very happy with the service from Pohanka. Alfredo Gonzales is a first class employee who has always been very friendly and very professional. He is knowledgeable about the details, he understands what we want and he does not push the services we are not asking for. It has always been a pleasure working with him. More

Excellent Customer Service - JJ I always try to bring my car to James Manikath. I feel completely satisfied with his help. He is very knowledgeable, helpful and gives good suggest I always try to bring my car to James Manikath. I feel completely satisfied with his help. He is very knowledgeable, helpful and gives good suggestions to keep my car in good shape. Also he make sure the service is done with utmost care and the customer is fully happy. He made me to bring my car to Pohanka Lexus Chantilly for all my service needs. I always recommend James and Phananka Lexus Chantilly to all Lexus owners. More

Amazing Experience!! We went to Pohanka Lexus dealership and our Sales person was ANGEL LY. She was very helpful, knowledgeable, and she was also available every time that We went to Pohanka Lexus dealership and our Sales person was ANGEL LY. She was very helpful, knowledgeable, and she was also available every time that we had a question. She followed up with us and she is the reason that we got our Lexus NX from Pohanka. If you are going to this dealership ASK FOR ANGEL!!! I am definitely going back to her in a few months for another car! Thank you Angel! More

Perfect Service! Reza provided personalized, attentive and responsive care for my wife's car. Service was expeditious, complete, and well done. I appreciate his work Reza provided personalized, attentive and responsive care for my wife's car. Service was expeditious, complete, and well done. I appreciate his work ethic and professional attitude. It is always reassuring to know that Pohanka Lexus employs great service managers like Reza. I appreciate his efforts. More

Why go elsewhere? I came in for a wheel alignment after having new tires installed and I spoke with Nicole about setting up the appointment. She was extremely kind and I came in for a wheel alignment after having new tires installed and I spoke with Nicole about setting up the appointment. She was extremely kind and the wait that very day was only a few minutes. I was in and out in no time. Nicole also took her time with me as I tried to describe the part I needed for one of my front tires, her patience and friendliness is something I'll never forget and the prices were WAY cheaper than I expected. Thanks team and I'll definitely be back. More