Pohanka Lexus Chantilly

Delivered on the Promise I just took my car in for the 55,000 mile service. I decided to wait because it was prosed within 2 hours. The service was completed and delivered a I just took my car in for the 55,000 mile service. I decided to wait because it was prosed within 2 hours. The service was completed and delivered as promised. More

Excellent service I was worried about the wait time since I had to go on a Saturday afternoon. I was told an hour and a half but it was less. Lots of waiting room optio I was worried about the wait time since I had to go on a Saturday afternoon. I was told an hour and a half but it was less. Lots of waiting room options. Really enjoyed the massage chairs🙄. More

State inspection Rena has been my service representative many times over the years. Today he was very helpful in telling me what my car needed and why. He has always b Rena has been my service representative many times over the years. Today he was very helpful in telling me what my car needed and why. He has always been very polite and courteous. Very pleased with my service today. More

Excellent service Raymond really went out of his way to ensure I received the best service. He gave me a detailed description of what was included in my 30k service. It Raymond really went out of his way to ensure I received the best service. He gave me a detailed description of what was included in my 30k service. It was super quick and easy. He is the best! More

Very good experience I would like to take a moment and thank for Pohanka service employees . Especially Big Thanks to Lagii Moore . Last week my mother brought Rx350 for s I would like to take a moment and thank for Pohanka service employees . Especially Big Thanks to Lagii Moore . Last week my mother brought Rx350 for service and detail . She did not want to drive back another newer lexus. She decided to wait .This service girl made her day painless and faster than expected . My mother came back earlier than expected time and plus very happy that detail service provided by Pohanka. I will highly recommend this location to anybody who wants awesome service experience More

Raymond Rocks I've been to this location many times, but Raymond really shined this time. He paid attention to details and when there was an issue after my car serv I've been to this location many times, but Raymond really shined this time. He paid attention to details and when there was an issue after my car service was completed, he took the extra step to really take care of my car needs. More

Efficient, attentive Asad was efficient and attentive in checking car service history and recommend correct service . And gave free service I did not know I was eligibl Asad was efficient and attentive in checking car service history and recommend correct service . And gave free service I did not know I was eligible More

Efficient, attentive, painless The Service Center is comfortable and the service is excellent. In fact, the only reason I service my SUV at Pohanka is because of the superb customer The Service Center is comfortable and the service is excellent. In fact, the only reason I service my SUV at Pohanka is because of the superb customer service provided by Lagii Moore. She is intelligent, responsive and honest. You could not ask for more. More

Outstanding dealer & service department Pohanka Lexus at Chantilly is the best dear in VA and most reasonable price. They also have the best and most convenience and outstanding service depa Pohanka Lexus at Chantilly is the best dear in VA and most reasonable price. They also have the best and most convenience and outstanding service department that I know. When comes to Service Advisor, Asad Malik is the best!! He is very knowledgeable, helpful and courteous. He always goes above and beyond to get the job done and treat you as a valuable customer with his professional and courteous advice. I wish him well!!! More

Easy peasy I showed up bright and early for a simple car service. Raymond was very heplful and coureous. He helped me get set up so I could work. He took care of I showed up bright and early for a simple car service. Raymond was very heplful and coureous. He helped me get set up so I could work. He took care of the car in a timely fashion, and didn't bother me about the break pads that I didn't want replaced. Overrall a great experience. More