Pohanka Lexus Chantilly

Efficient, friendly and Reza kept his promised Went to Pohanka Lexus to get my RX350 serviced and state inspection completed. The service department personnel was efficient and truthful. Reza kept Went to Pohanka Lexus to get my RX350 serviced and state inspection completed. The service department personnel was efficient and truthful. Reza kept his promise about the amount of time the process would take and the cost I'll be looking for him in the future. Good service and honesty are priceless. More

As expected - Excellent service Reza and his team provided great service as I always expect from this dealer. This was a major service but the team had it done well before I expected Reza and his team provided great service as I always expect from this dealer. This was a major service but the team had it done well before I expected it. More

Great Service I've been helped by Reza on several visits to Pohanka and he is great - friendly, helpful. Pohanka has a nice waiting area and I'm always sble and o I've been helped by Reza on several visits to Pohanka and he is great - friendly, helpful. Pohanka has a nice waiting area and I'm always sble and o get in and out in a timely manner. I live 5 hours away but the trip is worth it to go to Pohanka. Highly recommend. More

Very good service Dropped my lexus off for 25k service with service writer Lagii Moore . Got the phone call within couple hours . It was quick and efficient . Not only Dropped my lexus off for 25k service with service writer Lagii Moore . Got the phone call within couple hours . It was quick and efficient . Not only serviced my car , also make sure my dashboard and cup holders cleaned as well . Just want to give Pohanka big Thanks !!! More

Great Service I appreciate honesty when it comes to recommendations for service on my car. Reza provides great customer service and is a reason why I have my car I appreciate honesty when it comes to recommendations for service on my car. Reza provides great customer service and is a reason why I have my car serviced at Pohanka Lexus. More

service 4/21/17 The service advisor was fine, and the service prompt However, I was told the car would be washed and vacuumed - it was NOT. This makes me wonder wha The service advisor was fine, and the service prompt However, I was told the car would be washed and vacuumed - it was NOT. This makes me wonder what else that I paid for was missed or left out. This was not an inexpensive service. More

Service consultant Reza Kermanshahchi is outstanding! Reza is an awesome service representative and went out of his way to make sure our Lexus was properly serviced and repaired quickly and completely! W Reza is an awesome service representative and went out of his way to make sure our Lexus was properly serviced and repaired quickly and completely! When they took longer than planned because of unexpected problems he even made sure that I had food 🥘 as I am a diabetic and needed food. More

Great service Love the service department at Pohanka Lexus of Chantilly VA . I can always count on them to fix and service my lexus fast and accurate . I worked wi Love the service department at Pohanka Lexus of Chantilly VA . I can always count on them to fix and service my lexus fast and accurate . I worked with service girl Lagii Moore . She was truly personable and professional . Also enjoyed new lounge area especially upstairs massaging chairs and new office areas More

Excellent service! For the past couple of times, I have been to Asad for service of my 2010 Lexus. He is courteous, professional and I have been very pleased with the s For the past couple of times, I have been to Asad for service of my 2010 Lexus. He is courteous, professional and I have been very pleased with the service! More

Appreciation for Excellent Customer Service I would like to recognize Mr. Tanyos for his excellent customer service this morning. He greeted me immediately upon arrival, explained each step of I would like to recognize Mr. Tanyos for his excellent customer service this morning. He greeted me immediately upon arrival, explained each step of the process to include an estimated completion time, and showed me to the waiting lounge. Once my vehicle was complete, he thoroughly went over the invoice and advised when the next time I should return for the next service. It great to see that excellent customer service in this day still exists. Well done! More