Pohanka Lexus Chantilly

Service Took my Lexus in for service. Was greeted swiftly by Reza. He was able to get me in without an appointment and got me quickly into a loaner. Car was r Took my Lexus in for service. Was greeted swiftly by Reza. He was able to get me in without an appointment and got me quickly into a loaner. Car was ready when he said it would be Very pleasant experience More

Out standing I have been customer of phonaka Lexus for many years I have been very impressed with James Manilkath . He is very knowledgeable and gives good advice I have been customer of phonaka Lexus for many years I have been very impressed with James Manilkath . He is very knowledgeable and gives good advice he is very courteous and helpful. We are very satisfied with service we receive there. More

Excellent service as usual. While I live in North Carolina, I usually combine my service needs with visiting relatives. Outstanding service, usually pretty fast, always a clean While I live in North Carolina, I usually combine my service needs with visiting relatives. Outstanding service, usually pretty fast, always a clean car in the end. Mr. Reba Kermanshahchi promised to get the work done in 1 1/2 hours and the car was serviced in less than that time. Great service and Peace of mind rates very high in my book. More

Professional and Knowledgeable Raymon Tanyos provided me a step-by-step explanation of my scheduled maintenance including the work to be performed, cost and the time required. He w Raymon Tanyos provided me a step-by-step explanation of my scheduled maintenance including the work to be performed, cost and the time required. He was very accurate, very polite and extremely professional. More

IPhone text notifications Excellent direction in setting up the syncing between my iPhone 5 and the RX 350. Direct contact with Chris enabled trouble resolution on the first s Excellent direction in setting up the syncing between my iPhone 5 and the RX 350. Direct contact with Chris enabled trouble resolution on the first set of calls. More

Pohanka Lexus Service Great Job Very helpful service rep. The tIme and price quoted was accurate even on a crowded Saturday! And they had Fritos and Coca Cola products. Yay Very helpful service rep. The tIme and price quoted was accurate even on a crowded Saturday! And they had Fritos and Coca Cola products. Yay More

Unbeatable service experience Pohanka Lexus Service does it again and kudos to Mr. James Manikath for the outstanding service experience. With Mr. James Manikath's precise recommen Pohanka Lexus Service does it again and kudos to Mr. James Manikath for the outstanding service experience. With Mr. James Manikath's precise recommendations and insightful advice I have been able to keep my Lexus running strong with no issues whatsoever. Also the amenities of the service department is another big reason behind me coming back for every service interval. I would highly recommend both Mr. James Manikath as well as the service department to all of my fellow Lexus drivers. More

TOUCH OF CLASS I guess I should be used to the degree of customer care and the excellent work I receive from Pohanka Lexus every single time, but I want to take this I guess I should be used to the degree of customer care and the excellent work I receive from Pohanka Lexus every single time, but I want to take this opportunity to single out Ms. Lagii Moore for her knowledge, friendliness and efficiency. She made my last service experience a pleasure. More

AWESOME EXPERIENCE Even though I only came in for a minor recall, I was really pleasantly surprised at the level of courtesy I was provided. Upon pickup, my gas tank was Even though I only came in for a minor recall, I was really pleasantly surprised at the level of courtesy I was provided. Upon pickup, my gas tank was filled up, my car was washed, and the the whole repair only took 2 days. Thank you, Lagii, for the great service. More

Exceptional service of James Manikath I have been a customer of Pohanka Lexus for many years and my service manager is JAMES MANIKATH. I have always been impressed with the professionali I have been a customer of Pohanka Lexus for many years and my service manager is JAMES MANIKATH. I have always been impressed with the professionalism and customer appreciation of James. He is a calming influence. Even when I was worried that the bills may be too high, he will always guide me in the right way. I always leave the dealership with complete satisfaction. He is a joy to work with and is always pleasant and helpful. it is because of him, I am going to the dealer, even though my warranty has expired. He is a real asset to the dealership and very knowledgeable and helpful. One of the best I ever came across. More