Pohanka Lexus Chantilly
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 1,642 reviews
Great Service I'm new to the area and visited Pohanka Lexus of Chantilly to get my VA inspection & emissions and the experience was much better than what I'm used t I'm new to the area and visited Pohanka Lexus of Chantilly to get my VA inspection & emissions and the experience was much better than what I'm used to. All staff, especially my service manager Shane was very prompt, courteous, knowledgeable and professional. I'm actually looking forward to going back for my routine maintenance! More
Service Took my Lexus in for service. Was greeted swiftly by Reza. He was able to get me in without an appointment and got me quickly into a loaner. Car was r Took my Lexus in for service. Was greeted swiftly by Reza. He was able to get me in without an appointment and got me quickly into a loaner. Car was ready when he said it would be Very pleasant experience More
Out standing I have been customer of phonaka Lexus for many years I have been very impressed with James Manilkath . He is very knowledgeable and gives good advice I have been customer of phonaka Lexus for many years I have been very impressed with James Manilkath . He is very knowledgeable and gives good advice he is very courteous and helpful. We are very satisfied with service we receive there. More
Excellent service as usual. While I live in North Carolina, I usually combine my service needs with visiting relatives. Outstanding service, usually pretty fast, always a clean While I live in North Carolina, I usually combine my service needs with visiting relatives. Outstanding service, usually pretty fast, always a clean car in the end. Mr. Reba Kermanshahchi promised to get the work done in 1 1/2 hours and the car was serviced in less than that time. Great service and Peace of mind rates very high in my book. More
Professional and Knowledgeable Raymon Tanyos provided me a step-by-step explanation of my scheduled maintenance including the work to be performed, cost and the time required. He w Raymon Tanyos provided me a step-by-step explanation of my scheduled maintenance including the work to be performed, cost and the time required. He was very accurate, very polite and extremely professional. More
Unbeatable service experience Pohanka Lexus Service does it again and kudos to Mr. James Manikath for the outstanding service experience. With Mr. James Manikath's precise recommen Pohanka Lexus Service does it again and kudos to Mr. James Manikath for the outstanding service experience. With Mr. James Manikath's precise recommendations and insightful advice I have been able to keep my Lexus running strong with no issues whatsoever. Also the amenities of the service department is another big reason behind me coming back for every service interval. I would highly recommend both Mr. James Manikath as well as the service department to all of my fellow Lexus drivers. More
Pohanka Lexus Service Great Job Very helpful service rep. The tIme and price quoted was accurate even on a crowded Saturday! And they had Fritos and Coca Cola products. Yay Very helpful service rep. The tIme and price quoted was accurate even on a crowded Saturday! And they had Fritos and Coca Cola products. Yay More
IPhone text notifications Excellent direction in setting up the syncing between my iPhone 5 and the RX 350. Direct contact with Chris enabled trouble resolution on the first s Excellent direction in setting up the syncing between my iPhone 5 and the RX 350. Direct contact with Chris enabled trouble resolution on the first set of calls. More
Best service ever received! The Pohanka Lexus Service Center has afforded me hands down the best service on my car. For 10 years I have faithfully used them and it has been a gre The Pohanka Lexus Service Center has afforded me hands down the best service on my car. For 10 years I have faithfully used them and it has been a great experience. I've had just about every service consultant - Chris is the best by far! More
Great and knowledgeable service Mr.James Manikath I Brought my car for service and Mr.James was very courteous and helpful, I prefer coming here due to great service and facilities offered. I Brought my car for service and Mr.James was very courteous and helpful, I prefer coming here due to great service and facilities offered. More





