Pohanka Lexus Chantilly

Fabulous Early Bird Service When I brought my RX450h in for its 12-month servicing and safety inspection at 6am on Wednesday, 12/14, I was greeted by a smiling Raymon Tanyos. He When I brought my RX450h in for its 12-month servicing and safety inspection at 6am on Wednesday, 12/14, I was greeted by a smiling Raymon Tanyos. He quickly and efficiently took down my information, provided me with an estimate of 90 minutes for the service, and ushered me into the waiting area. I enjoyed fresh-brewed coffee and a piece of fruit while I waited. I was even able to recharge my phone at the provided charging station. The service was completed ahead of schedule, and my car looked fantastic, as they had washed it! Such a nice perk. When I checked out, Raymon said the service was free, but I'd need to pay for the inspection. What a nice surprise! Everyone associated with Pohanka Lexus Is wonderful, and I will continue to do business with them. Thanks for a great experience! More

impressive service I always have my car serviced at Pohanka lexus of Chantilly. Not only is it a great location, but the staff is friendly and professional. I especially I always have my car serviced at Pohanka lexus of Chantilly. Not only is it a great location, but the staff is friendly and professional. I especially recommend Lagii Moore .She arranged the shuttle to drop me off at work and pick me up when my car was ready. Lagii not only made sure that my car was in good condition and had it washed after service. My car was very clean when I drove home from service; I was impressed! More

Very satisfied Micky has provided our business over 16 cars since 2000 - he is efficient, knowledgeable, and willing to go the extra mile time and again to ensure we Micky has provided our business over 16 cars since 2000 - he is efficient, knowledgeable, and willing to go the extra mile time and again to ensure we have gotten the car, style, features, and capabilities we need. I highly recommend him. Also - Pohanka Lexus has the best service and support department we have ever seen. Literally we would go somewhere else kicking and screaming - they are available, fast, efficient, have always done a great job, and the speed of entry/exit when dropping off/returning is just fantastic. More

Exceeded my expectations which are always high with Lexus. I have a 10 year old RX 350 which I normally have serviced in Alexandria, which is a long drive from where I now live. I came in, without an appointm I have a 10 year old RX 350 which I normally have serviced in Alexandria, which is a long drive from where I now live. I came in, without an appointment, and Asad Malik took exceptionally good care of me and my vehicle. He was thorough, professional and responsive to my need to be on the road as quickly as possible. And, the work performed, differential and coolant flushes, plus a walk-around in advance of an upcoming road trip, came in at a cost below his estimate. It is a nice facility and I will plan to visit them for all of my future service needs. Happy Holidays! More

great communication I had a very positive experience today with Raymon Tanyos. He explained everything very clearly, service, pricing and timing and arranged for a loane I had a very positive experience today with Raymon Tanyos. He explained everything very clearly, service, pricing and timing and arranged for a loaner car since my appointment was going to be much longer than anticipated. He was kind and thoughtful every step of the way. Thank you! More

Excellent servie Raymon Tanyos was very thoughtful. Service took less time than he estimated. He explained everything the service people did. He asked me to contact Raymon Tanyos was very thoughtful. Service took less time than he estimated. He explained everything the service people did. He asked me to contact him afterwards if I experienced any problem. More

Super Service Raymon Tanyos provided superb customer service today when I brought our 2010 Lexus RX350 in for its 120,000 mile service. Raymon was very courteous, Raymon Tanyos provided superb customer service today when I brought our 2010 Lexus RX350 in for its 120,000 mile service. Raymon was very courteous, helpful and efficient! We are very happy with this car and have always brought it to Pohanka Lexus for service since we bought it there more than six years ago. More

Excellent Service Reza Kermanshahchi at Pohanka Lexus provided excellent service to me while getting new tires on my Lexus. Since the tires I needed would not arrive u Reza Kermanshahchi at Pohanka Lexus provided excellent service to me while getting new tires on my Lexus. Since the tires I needed would not arrive until the next day, he provided me with a loaner car so I would not have to bring my car back. He then kept me constantly informed on the progress the next day. Reza made the process easy and a pleasant experience. More

Excellent service It is pleasure working with Pohanka Lexus Service staff. I worked with Miss Lagi on my last visit and she was very helpful and courteous. Thank you! It is pleasure working with Pohanka Lexus Service staff. I worked with Miss Lagi on my last visit and she was very helpful and courteous. Thank you! More

Great experience Love coming here for service so far. Great customer service and good people. Regards was excellent. Chairs in lounge could be replaced. Will be back Love coming here for service so far. Great customer service and good people. Regards was excellent. Chairs in lounge could be replaced. Will be back More