Pohanka Lexus Chantilly

Quick, Easy, and Complete Reza helped me get in and out - back to work in a loaner in no time with my car ready at the end of the day. He was extremely helpful, polite, and e Reza helped me get in and out - back to work in a loaner in no time with my car ready at the end of the day. He was extremely helpful, polite, and efficient. I so appreciate his service and smile. More

90000 service Mr. Raymon Tanyos was superb during my last visit to Pohanka Lexus! He greeted me warmly at my car before checking in and throughout the visit made me Mr. Raymon Tanyos was superb during my last visit to Pohanka Lexus! He greeted me warmly at my car before checking in and throughout the visit made me feel the service and outcome was important! Raymon also was very professional,thorough, and pleasant. He definitely made me feel like I mattered! More

thorough, friendly, and responsive Raymon was a pleasure to work with! He explained the details of the repair, and took me into the service bay to see for myself. Raymon contacted me Raymon was a pleasure to work with! He explained the details of the repair, and took me into the service bay to see for myself. Raymon contacted me promptly when needed, and was friendly and easy to reach by phone and text. More

Service Raymon provided excellent service over Thanksgiving weekend; I appreciated that he answered all of my questions and personally addressed my concerns. Raymon provided excellent service over Thanksgiving weekend; I appreciated that he answered all of my questions and personally addressed my concerns. He made the process painless! More

Pohanka, you've got a good one. Pohanka, you have an excellent employee working for your company. 95% of people you find in customer service dread what they do, don't really care abo Pohanka, you have an excellent employee working for your company. 95% of people you find in customer service dread what they do, don't really care about the job or the customers, just there to collect a paycheck every week. The gentleman who helped me was Chris and he went above and beyond to take care of me. You could really tell he cared about what he was doing. I was truly amazed. You have a returning customer in the future. More

Professional Took my G350 in for service and was greeted by Mr.Pak i explain what my car sounded like and what it was doing,within 5mins into conversation. Mr.Pak Took my G350 in for service and was greeted by Mr.Pak i explain what my car sounded like and what it was doing,within 5mins into conversation. Mr.Pak knew what needed to be done and explain me the cost. He was being so professional and knowledgeable @ his job. Got me back on in a timely manner and fit my budget. More

Convenient Service The service consultant who assisted me was Reza Kermanshahchi. Throughout my visit to the service center, Mr. Kermanshahchi was helpful, courteous, an The service consultant who assisted me was Reza Kermanshahchi. Throughout my visit to the service center, Mr. Kermanshahchi was helpful, courteous, and informative. His professional manner reflects positively on the Pohanka Lexus dealership. More

Friendly and Professional Mr. Farias was very professional and friendly. He answered my questions concisely and politely, I was never afraid to ask. He made me feel very comf Mr. Farias was very professional and friendly. He answered my questions concisely and politely, I was never afraid to ask. He made me feel very comfortable and welcome. More

Service with a Smile What a refreshing experience it was to go to a business and experience excellent customer service! I had to bring my car in for a regular service vis What a refreshing experience it was to go to a business and experience excellent customer service! I had to bring my car in for a regular service visit. I was greeted with a a warm " Welcome! How may I help you mam?" by Shane in the Service Department at Pohanka Lexus. It did not take long at all for my car to be finished and I was on my way. Please pass on a big thank you to Shane! More

Ramon Tanyos...A Real Pro I was very pleased with my service yesterday. Ramon Tanyos was most pleasant and helpful. I have been in the customer service field myself and I can I was very pleased with my service yesterday. Ramon Tanyos was most pleasant and helpful. I have been in the customer service field myself and I can say that Ramon is a customer service pro! More