Pohanka Lexus Chantilly

Service with a smile Very efficient and pleasant to work with. I will recommend to others. Clean waiting area and I like the quiet room for working while waiting for my ca Very efficient and pleasant to work with. I will recommend to others. Clean waiting area and I like the quiet room for working while waiting for my car to be serviced. More

"First Class Service" Alfredo is helpful, knowledgeable and very easy to work with. I love my Lexus, but I have not loved the service in other centers. Alfredo Farias lis Alfredo is helpful, knowledgeable and very easy to work with. I love my Lexus, but I have not loved the service in other centers. Alfredo Farias listens and delivers while always displaying a genuine warmth and friendliness. More

Superior customer service My first Lexus was from here over 20 years ago and customer service was great then. Recently purchased a used Lexus for a non lexus dealer and had an My first Lexus was from here over 20 years ago and customer service was great then. Recently purchased a used Lexus for a non lexus dealer and had an issue with check engine. First place I thought of was Pohanka. Was surprised how much the place has grown. I'm sure it has a lot to do with the people like the consultant Raymon. Kept me informed during diagnostics and fix my car. His helpfulness is part of the reason I will continue having my car serviced there. More

Great Service Asad Malik is very good at his job. He explained everything in detail. I'd recommend him to my friends and family members to contact him for great ser Asad Malik is very good at his job. He explained everything in detail. I'd recommend him to my friends and family members to contact him for great service. More

Saved me money I was here to get my car serviced. He helped me save money while getting all the service that I needed. Good customer service very personable, effici I was here to get my car serviced. He helped me save money while getting all the service that I needed. Good customer service very personable, efficient, and professional. Well done. More

Reza helped me right away. He was very courteous. I have been going to this dealership for the past couple of years and find them very helpful. Reza was able to get my car into service with speed. I have been going to this dealership for the past couple of years and find them very helpful. Reza was able to get my car into service with speed. More

Routine Service Excellent service consultant. Called right away when car finished with the service, quoted the price correctly, very responsive when I needed the int Excellent service consultant. Called right away when car finished with the service, quoted the price correctly, very responsive when I needed the interior windshield cleaned. More

most current best service experience I have a lexus which has been repaired by Pohanka Lexus service center. The service was done extremely good thank to service consultant whose name is I have a lexus which has been repaired by Pohanka Lexus service center. The service was done extremely good thank to service consultant whose name is Lagii Moore. She is sopisticated and dedicated consultant for me. I will be comeback to this dealer when I need service for my car. More

Scheduled Service (Raymon Tanya's) Raymon was exceptionally helpful. He spent time reviewing my cars history and looked at the current mileage before making a recommendation. Once he ma Raymon was exceptionally helpful. He spent time reviewing my cars history and looked at the current mileage before making a recommendation. Once he made the recommendation he explained what would be done and why , simply a great experience today! More

Quick, thorough, efficient service. Raymon Tanyos did a great job - confirmed all details of required service. Was able to meet the short time available that I had...and finished ahead o Raymon Tanyos did a great job - confirmed all details of required service. Was able to meet the short time available that I had...and finished ahead of schedule. More