Pohanka Lexus Chantilly

Quick and convenient The Service Managers are great. The few times I've brought the car in it's been a quick in-and-out. If I do leave it for any amount of time, I alway The Service Managers are great. The few times I've brought the car in it's been a quick in-and-out. If I do leave it for any amount of time, I always find it ready when I return. Pohanka takes good care of it's customers. More

Excellent service! Great service, in and out for the 10k service this afternoon. And car delivered cleaned inside and out. Always well taken care of at Pohanka. Great service, in and out for the 10k service this afternoon. And car delivered cleaned inside and out. Always well taken care of at Pohanka. More

Excellent Service Dealer accepts visits without appointment. Several waiting rooms with snacks, TV and business center. They provided free ride to center down the road Dealer accepts visits without appointment. Several waiting rooms with snacks, TV and business center. They provided free ride to center down the road for breakfast while we waited and car delivered at time estimated. More

Thorough service I came in for routine service. Mike Evans took time to explain everything and answered all my questions. I know I'm in good hand with Mike! I came in for routine service. Mike Evans took time to explain everything and answered all my questions. I know I'm in good hand with Mike! More

Always friendly service Raymon is friendly and knowledgeable consultant. Takes excellent care of our needs. Always glad for the open door policy in the service department. Wi Raymon is friendly and knowledgeable consultant. Takes excellent care of our needs. Always glad for the open door policy in the service department. Will be Back again More

Always Great Service I've been bringing my car in to this dealership ever since I purchased my RX350. It has always been an excellent service experience with having Shane I've been bringing my car in to this dealership ever since I purchased my RX350. It has always been an excellent service experience with having Shane as my go to at Pohanka Lexus. More

Lexus Service Shane Tabit at Pohanka Lexus runs a tight ship. Ive been servicing my cars there for a long time. They are always busy but handle it like the pros t Shane Tabit at Pohanka Lexus runs a tight ship. Ive been servicing my cars there for a long time. They are always busy but handle it like the pros they are. If you value time, this is the place to take your Lexus. More

Courteous, prompt and professional. Just as pleasurable an experience as you can have at an automobile dealership. The service staff makes the biggest difference at Pohanka Lexus. Just as pleasurable an experience as you can have at an automobile dealership. The service staff makes the biggest difference at Pohanka Lexus. More

Very Helpful From the  first call to the time I drove off with the car we were kept well informed and very pleased with the results from Freddy Earl. We will certa From the  first call to the time I drove off with the car we were kept well informed and very pleased with the results from Freddy Earl. We will certainly be coming back More

Customer service guaranteed! As a female customer, I always find it intimidating to go to an Auto shop because I don't know anything about cars, but Fred will make you feel like As a female customer, I always find it intimidating to go to an Auto shop because I don't know anything about cars, but Fred will make you feel like you are not dumbest person in the world. He did a lot of work on my Lexus and he did an incredible job! He went above and beyond and I have nothing to say but good things about this guy. Very professional, honest and friendly. Good luck and more business to you Fred! More