Pohanka Lexus Chantilly

Fantastic Customer Service Great dealer, great customer service. Raymon Tanyos is a fantastic service consultant who had be in and out (loaner) in less than 15 minutes. Followed Great dealer, great customer service. Raymon Tanyos is a fantastic service consultant who had be in and out (loaner) in less than 15 minutes. Followed up with a call when finished and was extremely personable. One reason I went with Lexus was because of their service, and, of course their well built cars. But it is their service that has made me a Lexus girl for life. More

Mike Evans came through again Mike Evans took care of me. What I thought was going to be a lengthy repair was not and Mike explained everything in detail what was going to be done Mike Evans took care of me. What I thought was going to be a lengthy repair was not and Mike explained everything in detail what was going to be done and completed it in under the est time. Great job Mike! More

Simply the best! My recent visit at Pohanka Lexus was wonderful. Thanks to Mike Evans! He was super friendly and helpful. He made the process very easy . He has an ex My recent visit at Pohanka Lexus was wonderful. Thanks to Mike Evans! He was super friendly and helpful. He made the process very easy . He has an excellent personality. I would definitely recommend anyone who plans on visiting this dealership ask for Mike! Thanks again for everything! More

Outstanding Service - As Always! I have always received FIRST CLASS service and attention at this Dealership. I purchased my car there in 2006 and have always returned for any service I have always received FIRST CLASS service and attention at this Dealership. I purchased my car there in 2006 and have always returned for any service needed. I would never consider going any place else. Today was my first experience with Mike Evans, and he was very helpful, attentive, and on top of his game! More

Lexus Service I have bought and serviced quite a few cars at Pohanka Lexus. The biggest reason that we go to Lexus is their fantastic service department. We alway I have bought and serviced quite a few cars at Pohanka Lexus. The biggest reason that we go to Lexus is their fantastic service department. We always work with Shane and have never been disappointed. More

Besides the dealer ship the personal touch of Jamee.. I have been going to this service center for 12+yrs and James has been my go to guy. I have used some of the other Service Reps., and to to me the se I have been going to this service center for 12+yrs and James has been my go to guy. I have used some of the other Service Reps., and to to me the service with a smile and taking care of my vehicles is at the top of my list. I have two SUVs RX and LX, and both of them are serviced at the same center and to date I have never found any reason to complain. More

James always takes care of my car with a positive smile James Manikanth always takes good care of my cars whenever i have a problem with my cars. He is not pushy and he is very knowledgeable. Always smiles James Manikanth always takes good care of my cars whenever i have a problem with my cars. He is not pushy and he is very knowledgeable. Always smiles and I like to deal with him. You can tell he loves what he does. Prem augustine More

Best service department in area. James has always care of our car and does a great job. Thorough service and excellent communication through out the entire process. I would highly r James has always care of our car and does a great job. Thorough service and excellent communication through out the entire process. I would highly recommend Pohanka to anyone. More

Great service for my 110K miles service Got very prompt service by James, my service advisor who has historical knowledge about my car. I also like the auto pay, the whole thing is smooth. Got very prompt service by James, my service advisor who has historical knowledge about my car. I also like the auto pay, the whole thing is smooth. More

Awesome Service To start with my service experience at Pohanka Lexus Chantilly was outstanding. James Manikath is very informative, honest and friendly, and above and To start with my service experience at Pohanka Lexus Chantilly was outstanding. James Manikath is very informative, honest and friendly, and above and beyond accommodating. Thanks to the team for taking care of my RX 350!!! Keep up the good work !!! More