Pohanka Lexus Chantilly

review service manager I'm a loyal customer of the Pohamka Lexus. Asad Malik has been a great Service Consultant, very helpful and friendly to me, over more than 8 years I'm a loyal customer of the Pohamka Lexus. Asad Malik has been a great Service Consultant, very helpful and friendly to me, over more than 8 years during each of my visits at the Pohanka Lexus Service center. More

Alfredo F. in Service Alfredo has been unfailingly courteous and helpful to me when I have brought my 2013 Lexus in for service. He is very cheerful and enthusiastic. What Alfredo has been unfailingly courteous and helpful to me when I have brought my 2013 Lexus in for service. He is very cheerful and enthusiastic. What I like is that the first thing he does after greeting is listen intently to the customer. That attitude is most helpful in requesting services and solutions. Very professional, as are the others in service with whom I have interacted over the years. rwpauli. More

Efficiency, Promptness and Courtesy I drove in at about 1030AM on Friday for my 15,000 miles. I was greeted with courtesy. I was given an accurate time estimate and cost. There were no s I drove in at about 1030AM on Friday for my 15,000 miles. I was greeted with courtesy. I was given an accurate time estimate and cost. There were no surprises. There is plenty of space at the dealership to work in quiet, and the work was completed in a timely basis. More

Service Reza was excellent with great customer service. He did everything he could. Went to get oil change but Reza helped me to get my 60000 miles service do Reza was excellent with great customer service. He did everything he could. Went to get oil change but Reza helped me to get my 60000 miles service done. It was quick and easy. Thank you. More

REZA BEST He took care of me with all the services I needed.. There were no issues at all. Very professional service man with a good heart to help you. He took care of me with all the services I needed.. There were no issues at all. Very professional service man with a good heart to help you. More

Amazing Service Experience I recently brought my Lexus in for my 30K service. Mike greeted me right away, explained what exactly was going to be performed, and was extremely pro I recently brought my Lexus in for my 30K service. Mike greeted me right away, explained what exactly was going to be performed, and was extremely professional! More

Great Service! Very friendly and professional! I very much appreciated Mr. Kermanshahchi demeanor and professionalism. The sports lounge was also a wonderful place t Very friendly and professional! I very much appreciated Mr. Kermanshahchi demeanor and professionalism. The sports lounge was also a wonderful place to wait for service to complete! More

Great "Lexus Experience" I have been a satisfied customer of Pohanka Lexus for over 4 years now. Freddie Earl has been such a good advisor to me over the years. He answers que I have been a satisfied customer of Pohanka Lexus for over 4 years now. Freddie Earl has been such a good advisor to me over the years. He answers questions and goes above and beyond to make sure I am having a good “Lexus Experience”. I am happy to be a Lexus owner and happy that Freddie has taken such good care of my car. More

Wonderful Service Fred Earl is a great service advisor! He is always cheerful and willing to assist. I trust that my car is in good hands when I am working with Fred! Fred Earl is a great service advisor! He is always cheerful and willing to assist. I trust that my car is in good hands when I am working with Fred! More

Lexus Service I recently had my car in for a recall repair at Pohanka Lexus. Shane greeted me right away and set me up with a loaner car. It took a couple of days I recently had my car in for a recall repair at Pohanka Lexus. Shane greeted me right away and set me up with a loaner car. It took a couple of days and shane kept me updated and let me know when to pick it up. It's always nice when your expectations are exceeded. J.W. More