Pohanka Lexus Chantilly

Finance help He lowered my payments and showed me how to improve my credit! I recommend Pohanka Lexus and their team! They did an outstanding job with the process! He lowered my payments and showed me how to improve my credit! I recommend Pohanka Lexus and their team! They did an outstanding job with the process! More

Why we continue to come back - Shavan Barzani We just purchased another Lexus from this dealership. Shavan was a new salesman for us with years and years of experience. He continued to research We just purchased another Lexus from this dealership. Shavan was a new salesman for us with years and years of experience. He continued to research cars for us; assured all promises and commitments w4re kept; always returned calls and made us feel appreciated. We now feel as though he is a trusted friend with high integrity. He and his team members afforded us unprecedented.service. We will return to Shavan and this dealership again! Thank you, Christine and Pete Wauls More

unhappy with my financial officer. I’m extremely unhappy. I walked in to buy new Lexus also pay off my old Lexus. He new how important was to me to have navigator in my car. I walked ou I’m extremely unhappy. I walked in to buy new Lexus also pay off my old Lexus. He new how important was to me to have navigator in my car. I walked out without navigation plus paid more than what sales person offered me. More

Thank you , Mr Suseel! It was a joy to do business with you, Sir! I will be totally happy to come back! Best Regards, Naran , Mr Suseel! It was a joy to do business with you, Sir! I will be totally happy to come back! Best Regards, Naran More

Great Dealership I and My wife are so delighted to lease new 2019 NX 300. Hamed Amirchoupani, the sales specialist, helped us to get a great deal for our car, and he t I and My wife are so delighted to lease new 2019 NX 300. Hamed Amirchoupani, the sales specialist, helped us to get a great deal for our car, and he treated us in highly professional, patient and friendly way. Ayad Aljadiri More

Good Approach Susheel did an awesome job of getting us a good deal and kudos to his determination of effort. Will recommend more people to Susheel for buying Lexus. Susheel did an awesome job of getting us a good deal and kudos to his determination of effort. Will recommend more people to Susheel for buying Lexus. More

Not what it once was I have 20 years of Pohanka Lexus service experience through multiple Lexus vehicles. Recently it’s gone downhill. From little things, like not reset I have 20 years of Pohanka Lexus service experience through multiple Lexus vehicles. Recently it’s gone downhill. From little things, like not resetting the maintenance indicator after an oil change on one car, to big things on another car. Like taking a modest non-mechanical repair from a 3 day process to a two week ordeal complete with inaccurate and ever changing versions of “what’s wrong” along with exorbitant pricing even by Lexus standards. Leave a voicemail for a callback? No response. They send you a text, you respond with questions? No response. Finally get through and they’ll call you back in 15 minutes? You’ll be calling them back hours later trying to get the answer. Sorry to say despite a good run, I’ll be going elsewhere in the future. More

Service beyond the call of duty It’s known that the service of Lexus IS excellent service, however adding an expert like Raymon Tanyos to it, the result is service unparalleled in th It’s known that the service of Lexus IS excellent service, however adding an expert like Raymon Tanyos to it, the result is service unparalleled in the world, I own another Lexus in Monaco, that’s why I have the international experience about Lexus services internationally that is why I am qualified to make my statements about Mr. Tanyos, he is not only knowledgeable about his job but his advices and help for me are unmatched, he is a real expert in handling the service requests, his explanation is wonderfully simple yet fully technical to be understood by anyone Regardless of your level of engineering, he is the star of the service department, every time I visit for service, I look for him, I feel confident when he is handling my service visit, I am lucky to had his perfect help many times, and I am looking to have him for every time I come for service, Thanks Mr. Raymon Tanyos. More

Best Car Buying Experience Ever!!! My experience with Pohanka Lexus was the Best I have ever had hands down. Vinni Nair, Angel Ly & Rockey Mehri were the best they truly know how to tr My experience with Pohanka Lexus was the Best I have ever had hands down. Vinni Nair, Angel Ly & Rockey Mehri were the best they truly know how to treat a customer and make the experience Top Notch!!! I traveled 3.5 hours to lease my Lexus from them and will recommend my friends and family do the same!! They really understand what a Great Customer Experience is all about!!! Vinni, Angel & Rockey Thank You for all your help I Love the car!!! More

Cliff STewart should be fired How a dealership could keep Mr. Stewart is beyond belief. I was going to buy a very expensive new Lexus from them but based on the review, which has How a dealership could keep Mr. Stewart is beyond belief. I was going to buy a very expensive new Lexus from them but based on the review, which has not comment by Pohanka, I will go to a different dealer. More