Pohanka Lexus Chantilly

Favorite dealership This place always serves the best quality of service when it is needed. Even though taking care of your car seems a bit hassle of your life, the trip This place always serves the best quality of service when it is needed. Even though taking care of your car seems a bit hassle of your life, the trip to this dealership is always pleasant. People are very friendly at the service department and very helpful. Their knowledge and experience are spot on. Look for Hayden, then your car will be well taken care. More

""Great Service"" The only thing I can say about this dealership is that this is the best dealership in the Northern Virginia area. I have been going to this dealership The only thing I can say about this dealership is that this is the best dealership in the Northern Virginia area. I have been going to this dealership for the past 5 years and I always got out with a smile on my face. When you go, please look for Hayden Jang. He is the man and knows all about what you need to do to keep your vehicle running. He's polite and courteous that he will make your trip worthwhile. More

Great visit as usual I had to bring in my Lexus GS300 for regular service. The car has high miles as my commute is rather long everyday. I came in for an oil change and ti I had to bring in my Lexus GS300 for regular service. The car has high miles as my commute is rather long everyday. I came in for an oil change and tire rotation and worked with Chris chao. He said I did not qualify for a loaner car but he said if he had enough loaners he would let me use one to finish my errands while my car got serviced. I am very grateful for that because it was getting late in the evening. Thank you Chris and Pohanka. More

Thank you for your service I am happy being your customer. Because of your services are made high quality and performed promised timeframe. I communicate with Lagii Moore when I am happy being your customer. Because of your services are made high quality and performed promised timeframe. I communicate with Lagii Moore when I need maintenance on my car. She gives me courteous and useful advice. I can say that you guys always the best service team! I will have been recommending you to my friends. Thanks, Sherly More

Thank you for your service I am happy being your customer. Because of your services are made high quality and performed promised timeframe. I communicate with Lagii Moore when I am happy being your customer. Because of your services are made high quality and performed promised timeframe. I communicate with Lagii Moore when I need maintenance on my car. She gives me courteous and useful advice. I can say that you guys always the best service team! I will have been recommending you to my friends. Thank you More

Thank you for your service I had to bring my Lexus ES350 in for its 30,000 mile service. The service was efficient, excellent, and of high quality. My service representative e I had to bring my Lexus ES350 in for its 30,000 mile service. The service was efficient, excellent, and of high quality. My service representative explained clearly what was to be done and timeframe for service to be completed. I was very pleased with the promptness of service completed. More

Good service! I always had good experience coming here. But past month I visited three times with issues with our family cars! But every time I went, I was fortunat I always had good experience coming here. But past month I visited three times with issues with our family cars! But every time I went, I was fortunate enough to meet Hayden. He was able to answer all of my questions. Even though I had to ask him same questions multiple times, he kept it professional and made sure to explain it thoroughly. More

Great Experience I had my first routine service with Pohanka Lexus, and Reza was the service specialist I dealt with. He was efficient, mannerly, customer-focused, an I had my first routine service with Pohanka Lexus, and Reza was the service specialist I dealt with. He was efficient, mannerly, customer-focused, and very professional. If I have the choice, I will go to him the next time I go in for servicing. He made my visit very seamless, comfortable, and actually enjoyable. Crystal More

Best Experience i had the best customer service experience because of Hayden Jang. He was very friendly polite and knowledgable. I don't think I would go to any other i had the best customer service experience because of Hayden Jang. He was very friendly polite and knowledgable. I don't think I would go to any other dealership. I wish other dealerships had this great of a customer service. More

Why go anywhere else?!? Mitch Buster has been the "go to" person at Pohanka for quite a while. I look for him every time I am in for service. His professionalism, exceptional Mitch Buster has been the "go to" person at Pohanka for quite a while. I look for him every time I am in for service. His professionalism, exceptional follow up to keep me informed of the status of my vehicle and his ability to assist me as the customer is his number one priority (along with an issue free service). I am truly thankful! More