Pohanka Lexus Chantilly

Friendly and professional service! I normally go to service very early in the morning. And while most of people don't pay attention when I work in, but Mr. Raymon always smile and take I normally go to service very early in the morning. And while most of people don't pay attention when I work in, but Mr. Raymon always smile and take good care of me and my cars (I have 2nd Lexus now.) And last Saturday, when I arrived at the service center around 5:40am, he waited outside and welcome me! what a great service! I really appreciate his supports and look forward to seeing him soon! More

Always great service Shane is my service person at Pohanka Lexus. It's so nice to drop my car off with someone I know I can trust. They always have loaner cars. What a Shane is my service person at Pohanka Lexus. It's so nice to drop my car off with someone I know I can trust. They always have loaner cars. What a great service center. Jo More

The service I received was amazing I bring my car here anytime that there is an issue with it. Reza helped me through the entire process and was extremely professional, curtious, and k I bring my car here anytime that there is an issue with it. Reza helped me through the entire process and was extremely professional, curtious, and knowledgable. Everything went smoothly and I will continue to bring my vehicle here when it needs parts or service. YOU GUYS ROCK!!! More

Great customer Experience with Arun Bhatia As we all know car-buying experience can be really time consuming and uncomfortable, even if you are a well informed customer. When I was looking for As we all know car-buying experience can be really time consuming and uncomfortable, even if you are a well informed customer. When I was looking for a Lexus 450h, I had this thought in the back of my mind and was little hesitant to walk into the Pohanka Lexus dealership in Chantilly for my test drive. I was lucky enough to meet Arun Bhatia who completely changed my car buying experience. He quickly understood what options I was interested in and provided me a car for test drive. He was very honest, knowledgeable and friendly, and most importantly he understood the value of my time. He made the process very straightforward and simple as it should be and I drove with my new Lexus in less than 20 minutes on the day of purchase. He made this whole car buying experience a breeze and took the extra mile of helping me even after the purchase. He was courteous; prompt in his follow ups and always answered or responded to my calls and never engaged in high pressure selling tactics. I highly recommend Arun Bhatia to anyone who is looking out for a Lexus brand in Northern Virginia region. More

Great service! Very easy to work with and great service! Took care of me from the very beginning. I would highly recommend him to everyone I know. Very easy to work with and great service! Took care of me from the very beginning. I would highly recommend him to everyone I know. More

Excellent experience Came to Pohanka Lexus for a scheduled service with some issues with my Bluetooth. My service advisor was Chris chao and he really was a stand up guy. Came to Pohanka Lexus for a scheduled service with some issues with my Bluetooth. My service advisor was Chris chao and he really was a stand up guy. After my service chris came out and spent about 20min going over how the Bluetooth works, excellent customer service! Thanks Chris and the pohanka team More

Best service center around I used to be a customer lindsey lexus but after many bad experiences there i decided to give pohanka lexus a try and i am really glad that i did. Chri I used to be a customer lindsey lexus but after many bad experiences there i decided to give pohanka lexus a try and i am really glad that i did. Chris choa was the one to help me and really did an outstanding job. I will certainly be working with chris in the future. More

Excellent Service! I came in today for a routine scheduled car service. My service advisor, Reza, was AWESOME! He took great care of me and my car! THANK YOU! I came in today for a routine scheduled car service. My service advisor, Reza, was AWESOME! He took great care of me and my car! THANK YOU! More

Excellent Service Over the years we've been in numerous times with both of our pohanka lexus cars and I always look for Reza Kermanshahchi when I come in - he's always Over the years we've been in numerous times with both of our pohanka lexus cars and I always look for Reza Kermanshahchi when I come in - he's always there with a smile and ready to take care of whatever service we need and get us back on the road quickly. Thank you Reza and the rest of the Pohanka service team! More

Great Customer Serive by Asad Malik I received friendly, attentive and professional service from Asad Malik. He addressed all my questions and issues-very well and got me set up very s I received friendly, attentive and professional service from Asad Malik. He addressed all my questions and issues-very well and got me set up very smoothly and I really appreciate that. ..My experience was very positive and I would definitely recommend him to all to my friends and colleagues More