Pohanka Lexus Chantilly

We special ordered an RX350 and it's special! We ordered a new 2016 RX350 with precisely the options we wanted, and Suseel made it happen! The process was smooth, and the result is a great new SU We ordered a new 2016 RX350 with precisely the options we wanted, and Suseel made it happen! The process was smooth, and the result is a great new SUV with precisely the colors and configuration we requested! More

Excellent, exceptional service adviser, James Manikath. For over 12 years, I have been often visiting Pohanka for regular service on my 2004 Lexus 330, where speedy and reliable service is always provided. For over 12 years, I have been often visiting Pohanka for regular service on my 2004 Lexus 330, where speedy and reliable service is always provided. For the last 10 years, I find myself now hooked on James Manikath for service as he happens to be outstanding -- one of the best with deep knowledge and experience of Lexus' technical performance; very helpful, highly efficient, and keeping the customer tension-free; often informing about the car's status and how successfully the work was going on. He takes great pains to understand the problem and resolve it speedily and successfully. Thus, he keeps his customers super happy with his amazing service. Highly appreciate him. More

Service Consultant Asad Mal Given his excellent knowledge of Lexus cars and SUVs, maintenance requirements, professionalism, with good and friendly attitude in dealing with custo Given his excellent knowledge of Lexus cars and SUVs, maintenance requirements, professionalism, with good and friendly attitude in dealing with customers, I always get assistance of Service Consultant Asad Malik. He always brief me in detail on the issues that require attention and gives me the best course of action that I always accept and get the work done and delivers the on time as promised. I give 5 Star rating to Mr. Malik More

They treat you like a luxury brand dealership should I was treated with respect and professionalism when I recently bought my Certified Pre-Owned 2014 GS 350 from Pohanka Lexus. The negotiation was neve I was treated with respect and professionalism when I recently bought my Certified Pre-Owned 2014 GS 350 from Pohanka Lexus. The negotiation was never adversarial or high-pressure. My Sales Rep, Richard Goode was awesome with keeping in touch and making sure the whole experience was problem-free. I would definitely recommend his services to anyone in the market for a new Lexus. Suseel Kanagaratnam was also helpful in closing the deal I wanted. More

Pohanka Lexus is awesome Raymon Tanyos was an excellent service provider and informed me of all necessary updates to my vehicle. The service was super friendly and 2 hours ahe Raymon Tanyos was an excellent service provider and informed me of all necessary updates to my vehicle. The service was super friendly and 2 hours ahead of promised time. More

Not just great but FANTASTIC! I have been a loyal fan of Pohanka Lexus since I paid cash for my new Lexus IS350 in 2006 (the first year that model was available in America). I now I have been a loyal fan of Pohanka Lexus since I paid cash for my new Lexus IS350 in 2006 (the first year that model was available in America). I now have another Lexus IS 250 AWD which I again paid cash for all because of one wonderful gentleman and company. Shane Tabit was my Pohanka Salesperson back in 2006 and now he is one of the greatest Service Managers at Pohanka Lexus. Shane is not only a great professional but I can truly call him my friend. I now have some medical issues and I'm semi- retired, but Shane and Pohanka actually pickup my IS250 when it needs any servicing. I truly love this company and I will NEVER go anywhere else. They do not go the extra mile---they go the extra 10,000 miles !!! God bless all my friends at Pohanka and thank you again my dear friend, Shane !! More

Great, easy drop off and pick up process First time Lexus owner. Have received fabulous care each time I've brought vehicle in for scheduled maintenance. Service consultants are top notch ( First time Lexus owner. Have received fabulous care each time I've brought vehicle in for scheduled maintenance. Service consultants are top notch (Raymond was very helpful walking me through additional service needs on this visit), and the process to drop off and pick up with extended hours is very much appreciated with a hectic schedule. Highly recommend More

Excellent we owned 4 or 5 Lexus cars, we had always a positive experience with the service department, but this time we were impressed by the services and the we owned 4 or 5 Lexus cars, we had always a positive experience with the service department, but this time we were impressed by the services and the manners of Mr, Raymon Tanyos, this gentleman is excellent service consultant, a very knowledgeable man, he explained in details all the steps of the service which will be preformed to our car inside the shop, also he offered a detail description and the approximate time needed for the completing of the servies, he was helpful beyond the call of duty, because of him our service visit was pleasant and we are looking forward to repeat this pleasant experience with him again. Assem Elbendary and his wife Dr. Blanka Shadrin More

Service is Mitch Buster. His name means excellence I took my Lexus GS350 for service. There where issues where my rims were not repaired correctly by CertiPlus and Mitch made sure my rims were complet I took my Lexus GS350 for service. There where issues where my rims were not repaired correctly by CertiPlus and Mitch made sure my rims were completely restored provided a complimentary rental car and for the inconvenience provided a discount for the service. He went above and beyond. Because of this I highly recommend Pohanka Lexus Service over any other dearlership. They stand by any work done on the premises. More

Buying from Pohanka Lexus Will Always Be Winning Experience Working with Mickey Whitehead or Mike Wirth (and of course, Garry) will always be a friendly honest discussion about acquiring a car. I have had wond Working with Mickey Whitehead or Mike Wirth (and of course, Garry) will always be a friendly honest discussion about acquiring a car. I have had wonderful experience with everyone I have encountered at Pohanka Lexus including when I purchased my new 2011 from them in 2011. But it doesn't matter if you are in the market for a new car, used car or have general questions they will always be answered quickly, professionally, and with a true desire to assist you in making any decisions on acquiring a new automobile. We have always purchased our Mercedes Benz from Pohanka because the service and the professionalism transfers from dealership to dealership. Walk into Pohanka Lexus and you will be extremely satisfied with your experience. and the service doesn't stop once you have purchased your vehicle. I would wish you luck with you endeavor but I know you won't need it:))))) More