Pohanka Lexus Chantilly

Excellent Fred Earl always takes great car of me when I bring my car in for service. He has helped keep my Lexy on the road with no problems. Fred Earl always takes great car of me when I bring my car in for service. He has helped keep my Lexy on the road with no problems. More

Excellent service I am very pleased with A plus service provided by Fred Earl. He is outstanding employee. The service on my lexus was done timely manner without any is I am very pleased with A plus service provided by Fred Earl. He is outstanding employee. The service on my lexus was done timely manner without any issues . More

Always the same high level of service Every visit at Lexus service is consistency professional. They understand your time is valuable and provide concise expert help servicing my vehicle. Every visit at Lexus service is consistency professional. They understand your time is valuable and provide concise expert help servicing my vehicle. I highly recommend Pohanka. More

The Best Service in DC I have my old LEXUS serviced at Pohanka with Mitch every 6 months... There something about the personal attention that makes it the best ever... I rec I have my old LEXUS serviced at Pohanka with Mitch every 6 months... There something about the personal attention that makes it the best ever... I recommend Mitch to anyone. More

Great Service I needed a regular service done for my vehicle and I was satisfactorily taken care by service adviser Mr. James. He was pleasant to deal with all thro I needed a regular service done for my vehicle and I was satisfactorily taken care by service adviser Mr. James. He was pleasant to deal with all through out the visit. More

Super happy with service advisor James Manikath I have recently taken my car to Pohanka Lexus, Chantilly for service and experienced the exceptional attention again. I have been taking my Lexus ES I have recently taken my car to Pohanka Lexus, Chantilly for service and experienced the exceptional attention again. I have been taking my Lexus ES 350 to service advisor James Manikath since I bought the car in 2008. He has an exceptional knowledge of Lexus vehicles and remembers work done on my car before without even looking at the service record. James takes a personal interest in the vehicles of each customer. He would either get the repair done quickly or give me a loaner car if the work would take more time. Either way, I have been extremely satisfied with the exceptional service from James Manikath and Pohanka Lexus. More

20,000 mile service I bought my lexus Rx 450 h from the Pohanka Lexus dealer ship of Chantilly, Virginia. I have been taking my lexus RX 450 h to Pohanka service center I bought my lexus Rx 450 h from the Pohanka Lexus dealer ship of Chantilly, Virginia. I have been taking my lexus RX 450 h to Pohanka service center ever since. The service personnel there is always courteous and provide excellent service. More

Excellent Service I visited the Service department and I had a wonderful attention especially from Asad Malik, he took a good care of my car. I always take my car to Po I visited the Service department and I had a wonderful attention especially from Asad Malik, he took a good care of my car. I always take my car to Pohanka Lexus of Chantilly. More

Super Recently I visited lexus and Cliff and Hayden welcomed me. Since I did not remember what I have been doing with my vehicle, I asked Hayden to go thru Recently I visited lexus and Cliff and Hayden welcomed me. Since I did not remember what I have been doing with my vehicle, I asked Hayden to go thru the history, and he had no problem with talking to ne thru with all records. I appreciated that so much. He answered my questions thoroughly and he was very attentitive. Awesome staffs you got Pohanka! Thanks yall. More

Surprisingly Refreshing This was my first visit to Pohanka Lexus. I came in to have pictures taken of my dash board in order to document the issues to qualify for a replacem This was my first visit to Pohanka Lexus. I came in to have pictures taken of my dash board in order to document the issues to qualify for a replacement under an extended warranty. I was told there were two recalls that had not been addressed and that there was a back log for the dash replacement. I left the car and drove off in a loaner at not expense to me. The next day I received a phone call that the car was ready and surprisingly they had also replaced the dash board for me. So happy I didn't have to wait in the "back log" and didn't have to make a return trip. Kudos! More