Pohanka Nissan of Stafford
Stafford, VA
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As soon as I walked in, I was quickly greeted and helped. I didn't have to wait long to test drive the car I was interested in. My sales person, Isaac, was a breath of fresh air compared to the previ helped. I didn't have to wait long to test drive the car I was interested in. My sales person, Isaac, was a breath of fresh air compared to the previous dealer I had visited. He listened to what I wanted, and where I wanted to be financially, and did his best to get me there! He was with me every step of the process. He even added a cute Nissan keychain to my new set of keys!! (it's the small things that count!) The general manager, Ali, was also very helpful! He was to the point and up front about everything, while still be courteous and friendly! Also George, who completed my financing paperwork was also great to work with. I loved that he didn't try to force me to get things I had already declined to get. And he got me out of there quickly. Overall my experience with Rocking Nissan was fantastic! From the sales team, to the financing team, to management, even the receptionist was amazing! I will definitely recommend this place to others! More
Good customer service, however I don't think I received my car wash or new wiper blades. better check to make sure tires were rotated. Seems to be a wobble in my steering wheel now. my car wash or new wiper blades. better check to make sure tires were rotated. Seems to be a wobble in my steering wheel now. More
Kirsten in the Service Dept provided exceptional customer service as always. Kirsten is my preferred service advisor and represents the dealership at the highest levels of professionalism, customer service, service as always. Kirsten is my preferred service advisor and represents the dealership at the highest levels of professionalism, customer service, and courtesy. Kirsten is very knowledgeable and a pleasure to work with for all of our service needs. More
Everybody was so nice and went the extra mile to help me! I was so nervous and the made me feel relaxed. Thank you to the staff at rocking Nissan for an amazing experience. Kelly Buchan I was so nervous and the made me feel relaxed. Thank you to the staff at rocking Nissan for an amazing experience. Kelly Buchan More
The worst scamming dealership i ever dealt with. The play with peoples credit and forge numbers to complete a deal only to have to bring the car back! I have never seen business done like this before. DO NO with peoples credit and forge numbers to complete a deal only to have to bring the car back! I have never seen business done like this before. DO NOT BUT A CAR FROM HERE‼️‼️‼️‼️ More
Great service center, everyone was nice to me and excellent work. I was extremely happy after i got me vehicle serviced. Thanks to Joshua for his help!!! excellent work. I was extremely happy after i got me vehicle serviced. Thanks to Joshua for his help!!! More
Everything was good, but I think the price was too high for such a Nissan pathfinder I got. If they could make better monthly payments then it will be encouraging, but the price is too high. for such a Nissan pathfinder I got. If they could make better monthly payments then it will be encouraging, but the price is too high. More
Excellent!!! staring from the sale person Jorge, financing department he is very nice, they were very professional and friendly the whole experience was 5 stars!!! financing department he is very nice, they were very professional and friendly the whole experience was 5 stars!!! More

