Porsche Arlington

Help on Porsche 911 C4S Tag Got great help and timely! Thanks to Troy and the team for your assistance as I didnt have to wait long and the tag was done overnight. Helpful. Got great help and timely! Thanks to Troy and the team for your assistance as I didnt have to wait long and the tag was done overnight. Helpful. More

Amazing service I recently had to replace a tire on my Cayman and Troy did an excellent job in servicing the car and at a great price. I recently had to replace a tire on my Cayman and Troy did an excellent job in servicing the car and at a great price. More

great buying experince Mike Chauca was my sales guy, and i highly recommend him.and the dealership. Tony Veal the Finance director was helpfu and he made me feel good about Mike Chauca was my sales guy, and i highly recommend him.and the dealership. Tony Veal the Finance director was helpfu and he made me feel good about my finance terms. More

Had to return a 2010 911 Reggie Carr and staff are premiere proffesionals!!! Took delivery of a 2010 911 on Saturday night. Had buyers remorse Sunday moning an was able to Reggie Carr and staff are premiere proffesionals!!! Took delivery of a 2010 911 on Saturday night. Had buyers remorse Sunday moning an was able to undo the deal and received my trade in back,. Best car experience ever... More

Solid Work I had a very good experience with Porsche of Arlington. I was looking for a Cayenne and they had several, both new and used, to choose from. I worke I had a very good experience with Porsche of Arlington. I was looking for a Cayenne and they had several, both new and used, to choose from. I worked with Keith Kinsey and Jim Handy, who were both awesome, and very patient with my indecisiveness. In the end I got the car I wanted; at the price I wanted. I would do business with them again. More

Purchase of a 911 Carerra convertable I had my previous vehicle in for service and walked the lot of pre owned vehicles. I was pleasantly surprised to find the Convertible that caught my I had my previous vehicle in for service and walked the lot of pre owned vehicles. I was pleasantly surprised to find the Convertible that caught my eye. I mentioned that to the Service Manager who in turn passed on my interest to Reggie Carr who in turn worked with me resulting in my purchase of the vehicle. All in all a 4 hour event that went very smoothly. More

Great Salesman I recently took delivery of one of the first new Macan Turbos from Nicholas Segedi at Porsche of Arlington; it was a great experience. I’m something I recently took delivery of one of the first new Macan Turbos from Nicholas Segedi at Porsche of Arlington; it was a great experience. I’m something of a car buff and I find most salesmen lack the motivation to greet a potential customer as he comes in the showroom door. This was not the case with Nicholas who immediately greeted me and wanted to know how he could help. At that time, no Macans had yet arrived in the U.S., so Nicholas took all the time that was necessary to explain the new car to me. My experience was a good one, and led me to make a deposit on a car model I had not yet seen, in part because Nicholas was very passionate about the brand and the new model. Over the weeks ahead, he kept me up to date throughout the process, answered my questions as they arose, and arranged for a test drive when the first Macan arrived at his dealership. The dealership’s spectacular space-age building is now almost completed, and I look forward to seeing Nicholas there when it is time for service. I’m sure the environment of the new building will assist Nicholas and his colleagues who are educated, genuine, and passionate about the brand. More

Macan 2015 S-Gray Good experience working with Mike. he got me a Macan S with options that i liked and followed up with me on Pre & post sale of SUV. Good experience working with Mike. he got me a Macan S with options that i liked and followed up with me on Pre & post sale of SUV. More

Just Walk Away. If you are reading this and considering a Porsche, consider a different dealership other than Porsche of Arlington. Read all the other reviews below, If you are reading this and considering a Porsche, consider a different dealership other than Porsche of Arlington. Read all the other reviews below, and you will see that this dealership is dishonest, doesn't return phone calls or emails, and is overall "shady". Here is my adventure: My wife's lease was up on her car (a Toyota Highlander) and she was interested in the Porsche Cayenne. We went to test drive the car on a Saturday afternoon in July 2014 and liked the car very much. We discussed purchasing the vehicle or leasing it due to the high monthly payment. So far, so good... Then the sales manager Kevin became involved and the hard sell began. He offered to throw in the maintenance for the term of the lease or purchase (a $2500 value) but told me I could put less $ down on a lease. He just needed some time to rework the numbers. 5 hours later we were still there (we should have walked out, but my wife liked the car) and they kept presenting us with different options for a purchase or a lease with different dollar amounts. It became even more confusing when the general manager (Sami) got involved because I wanted to know if there was any residual value in trading in the Toyota.. He hemmed and hawed and couldn't give me a straight answer. It became a "we'll see" situation... To make a long story short, somehow WE ended up paying for the maintenance, after I asked multiple times that the dealership was absorbing that cost as part of the deal. We realized it after we got home (6 hours later) and called the next day. They told us that that was never part of the deal... We also never got an answer on value for our trade in... 2- It took over a month to receive our new tags and plates. Multiple phone calls and stopping by the dealership made no difference. 3- their finance manager disappeared... literally... I kept leaving messages for him and never got a call or email back. It wasn't until I stopped by the dealer that I was told he no longer worked there... 4- Payoff on my Toyota was not done for 45 days. I am still receiving monthly statements from Toyota with late charges.. 5- My wife and I went in to complain about the customer service we experienced in buying a new luxury vehicle. We met with Sami (the GM) and Tony Veal (the new finance manager). We discussed the maintenance issue again, and was told that we agreed to pay that charge (we did NOT). We had to make 5 different trips back to the dealer to get our plates and registration. By the way, as of this writing, i still haven't heard back from Tony Veal... Overall, the Cayenne is a great vehicle. I have no issues with the car. The dealership is AWFUL. I will never return there for service or to get another vehicle. I've contacted Porsche of North America about this dealership... My advice: Go elsewhere... More