Porsche Atlanta Perimeter - Service Center

Love the service at this dealership! Sergey is always prepared, responsive and takes care of every detail. Sergey is a great communicator and keeps me updated on the status of my vehicle. First class ope prepared, responsive and takes care of every detail. Sergey is a great communicator and keeps me updated on the status of my vehicle. First class operation! More

Scott is excellent Servicing my Cayenne was made easy with Scott's excellent customer service. Scott was professional and courteous. He did not waste my time and expla Servicing my Cayenne was made easy with Scott's excellent customer service. Scott was professional and courteous. He did not waste my time and explained everything that was being to the SUV. Thanks Scott!! More

No loaner given although I drove 2 hours from out of town as service was promised for less than 2 hours. It took 4 hours and I had to just stay around. As basic courtesy, they could have done the vacuuming as service was promised for less than 2 hours. It took 4 hours and I had to just stay around. As basic courtesy, they could have done the vacuuming. More

Professional and fast services.Good technology and Professional and fast services. Good technology and enthusiastic attitude. Guaranteed after sales service, will continue to be Porsche user and reco Professional and fast services. Good technology and enthusiastic attitude. Guaranteed after sales service, will continue to be Porsche user and recommend to friends. Really appreciate. More

Booked online including the day loaner during service. Excellent adherence to Covid -19 guidelines which were well organized and executed. Superb treatment from start to finish. All staff I dealt with des Excellent adherence to Covid -19 guidelines which were well organized and executed. Superb treatment from start to finish. All staff I dealt with deserves the 5 stars. Car is running beautifully. More

Unacceptable I have scheduled the service appointment with the COVID-19 pick up at my place; when nobody showed up, half an hour after the scheduled time and witho I have scheduled the service appointment with the COVID-19 pick up at my place; when nobody showed up, half an hour after the scheduled time and without any messages/calls, I called and I was told that the valets should pick up my car in the afternoon. Eventually, they arrived about half an hour later the second scheduled time. I was told that Tony should call me and ask about the car. That did not happen. I had no idea where my car was until the morning after as nobody contacted me, so again I had to call. I was told that the car should be ready in the afternoon (the day after the appointment) but then I received a text message if they could keep the car till the day after (3rd day) for a special lubricant to be applied. At that point, I asked for a loaner as I was without a car for two full days already and they needed another day; the loaner was denied while they offered that the car would be brought back to me and I will be contacted when the lubricant would be available to bring the car just for the quick fix. A week after I received a text about "making sure everything was going well" so I asked about the lubricant and was told that it was already applied during the service... Very confusing, I asked why there was still the same noise and nothing had changed. I was asked to send a video and after that to schedule another appointment. This time I drove my car there, got a loaner and my car was finally fixed. The second experience was just perfect but the first one was a nightmare: 7 texts, no phone calls, no car for two days and problem not solved. More

Professional Made Appointment checked-In the car with a loaner car I was in my way very fast. And Check-Out was even faster. I am very pleased. Made Appointment checked-In the car with a loaner car I was in my way very fast. And Check-Out was even faster. I am very pleased. More

Worse experience of incompetence, price gouging and lack of respect I have yet to experience. Eventually, resolved unapologetically, after being ridiculed, harangued and inconvenienced for three days status of respect I have yet to experience. Eventually, resolved unapologetically, after being ridiculed, harangued and inconvenienced for three days status post residuals of the very same repair performed approximately three months prior under warranty to no avail. More

Professional, knowledgeable and informative, Scott Feinglass provided an excellent customer service experience. He provided information about what would be done to the car, provided an estimated pric Feinglass provided an excellent customer service experience. He provided information about what would be done to the car, provided an estimated price and everything went to plan. More

It was just a quick and easy service on a window switch. The service was completed fast and I was out in no time. Good coffee too. The service was completed fast and I was out in no time. Good coffee too. More