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Porsche Atlanta Perimeter - Service Center

Atlanta, GA

4.6
2,104 Reviews

2,104 Reviews of Porsche Atlanta Perimeter - Service Center

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January 29, 2020

We had a great experience during recent service of our Porsche Macan. Tony was excellent. Service was great and on time. Overall we had great experience. More

by PNK
Recommend Dealer
Yes
Employees Worked With
Tony Betancourt
Jan 30, 2020 -

Porsche Atlanta Perimeter responded

Your comments keep us motivated and working hard for all our guests, Pnk! Thank you so much for choosing Porsche Atlanta Perimeter as your first choice for service!

January 29, 2020

Unfortunate situation Tony did a great job keeping me informed.Unfortunely, after car was given 40m service costing $3800 next day car check engine light appeared...I r More

by WRONCHETTI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Young man handling loaner cars...very nice, Eric Mihelich, Tony Betancourt
Jan 30, 2020 -

Porsche Atlanta Perimeter responded

Thank you for sharing your feedback Joseph, we are sorry for you having to bring the car back a second time and we will take your recommendations into consideration. We are very sorry for the inconvenience and appreciate your business

January 28, 2020

Tony was very nice and professional on my first visit, he went out of his ways to service my car quickly without appointment . I really appreciate the great service. More

by FMOSU
Recommend Dealer
Yes
Employees Worked With
Tony Betancourt
Jan 30, 2020 -

Porsche Atlanta Perimeter responded

Your comments keep us motivated and working hard for all our guests, Fmosu! Thank you so much for choosing Porsche Atlanta Perimeter as your first choice for service!

January 28, 2020

Great CPO service experience Great service experience at Porsche Atlanta Perimeter. Tony Betancourt and the rest of the service team took care of my CPO Porsche Cayenne GTS when More

by ABIMBOLAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Betancourt
Jan 30, 2020 -

Porsche Atlanta Perimeter responded

Abimbolab, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 28, 2020

Very disappointing and frustrating experience. Ball dropped on two fronts. 1)I had to reschedule a ding repair multiple times because dealership was misinformed when ding specialist would be available. More

by GILREESE1030
Recommend Dealer
No
Employees Worked With
Brandon Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I found Sergai in Service to be borderline rude and misinformed. He could have done much better
Jan 29, 2020 -

Porsche Atlanta Perimeter responded

Thank you for sharing your experience. I am disappointed to learn of your experience and would like to discuss it with you and make it right. Please give me a call at 770-234-2100 at your earliest convenience so I can make amends If I still can. Thank you, Eric

January 28, 2020

Low-interest, low communication I ordered replacement parts on 12/23, paid in full. Never got a call or email about the parts being received. I called Parts Dept on 1/16, made appoin More

by DCG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Feingold
Jan 29, 2020 -

Porsche Atlanta Perimeter responded

Thank you for sharing your experience. I am very sorry for the error. We have the correct part and have reached out to install it and refund what you were charged for the other part. I appreciate your business very much and sincerely apologize for the inconvenience

January 27, 2020

They Keep Me Coming Back Porsche Atlanta Perimeter keeps me coming back, so they are obviously doing something right. Seems they continue to not only excel in customer servic More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny, your Loaner Car rep, is excellent to work with., Tony Betancourt
Jan 29, 2020 -

Porsche Atlanta Perimeter responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Rob! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 27, 2020

Sergey is super helpful. Very helpful and customer friendly dealership. I would highly recommend this dealership to anyone looking to purchase or service a Porsche. Sergey tak More

by sherrylinville
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergey Marinin
Jan 30, 2020 -

Porsche Atlanta Perimeter responded

Your comments keep us motivated and working hard for all our guests, Sherrylinville! Thank you so much for choosing Porsche Atlanta Perimeter as your first choice for service!

January 23, 2020

Scott Green and the gentleman handling loaners great people that care and go above and beyond to make sure you are satisfied. Thanks guys appreciate it More

by JTERRYMARKHAM
Recommend Dealer
Yes
Employees Worked With
Scott Green and the gentleman handling loaners awesome
Jan 24, 2020 -

Porsche Atlanta Perimeter responded

Your comments keep us motivated and working hard for all our guests, Jterrymarkham! Thank you so much for choosing Porsche Atlanta Perimeter as your first choice for service!

January 22, 2020

Good, but could be better The customer service was great during the drop off and pick up. I had a 1 year old toddler with me, so the personals were super willing to help watch More

by JESSICA_FINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott from services
Jan 24, 2020 -

Porsche Atlanta Perimeter responded

Jessica_fine, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

Jan 24, 2020 -

JESSICA_FINE responded

The fact I got a canned response made me realized that my reviews isn't really being viewed by the dealership. I feel like it would have been better if I didn't get a response at all.

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