Porsche Atlanta Perimeter - Service Center

Great Tony is always a pleasure to work with. He was able to fit me in and provide me with a loaner so that I wasn't inconvenienced. The text and online pay Tony is always a pleasure to work with. He was able to fit me in and provide me with a loaner so that I wasn't inconvenienced. The text and online payment features are great - I always feel well informed of the status of my vehicle. More

Leaking AC line Great Service, my car was purchased out of state, later found that the AC line was leaking, took my SUV to Porsche at Perimeter. I was given a loane Great Service, my car was purchased out of state, later found that the AC line was leaking, took my SUV to Porsche at Perimeter. I was given a loaner car and it was repaired withinin 48 hours. More

Did exactly what he said he'd do Scott explained everything clearly and kept me updated. He did exactly as he promised and the car runs much better now that he and the team have compl Scott explained everything clearly and kept me updated. He did exactly as he promised and the car runs much better now that he and the team have completed their work. More

Exceptional Service Laura Marie was very informative and professional throughout the service process. I was very happy with her level of knowledge and customer service. S Laura Marie was very informative and professional throughout the service process. I was very happy with her level of knowledge and customer service. She is made getting my car serviced very easy. More

Painless Porsche Service Tony and the team there at Porsche Perimeter are fantastic!!! They were always in communication and super helpful!!! Hands down I would recommend Pors Tony and the team there at Porsche Perimeter are fantastic!!! They were always in communication and super helpful!!! Hands down I would recommend Porsche Perimeter to anyone. More

This was a great experience. Tony is great! I was very impressed that the team got a lot a work done by the end of the day. Exceeded expectations. I will tell everyone about Tiny and his peers. I was very impressed that the team got a lot a work done by the end of the day. Exceeded expectations. I will tell everyone about Tiny and his peers. Thank you! More

Fantastic facility,staff all excellent. Always treated as if I am the most important person in the building. From the people who are at the food service bar to the top executives the staff Always treated as if I am the most important person in the building. From the people who are at the food service bar to the top executives the staff is always friendly willing to answer questions and make sure that my experience is the best possible. More

Another example of how little the Jim Ellis company cares This is in addition to thermal I sent yesterday to service Manager Chuck. I arrived a little past 8:15 for my 8:15 appointment. When I arrived there w This is in addition to thermal I sent yesterday to service Manager Chuck. I arrived a little past 8:15 for my 8:15 appointment. When I arrived there were two service reps at the front engaged with other customers. I thought no problem someone will be here shortly. After 10 minutes and no other rep arriving the young lady (Laura) told me she would be right with me. She entered my name in the system and told me she was not my assigned rep but would get the process started. She asked the usual questions and I took her outside to shoe her what I thought was something I wanted to have the service tech check. We went back inside and as I was signing the paperwork for my work my assigned service rep arrived. At that point we were done. Has lAura not offered to help I was going to leave. She told me it would take approx. 90 minutes and I decided to wait. Laura checked back in with me several times to let me know what was going on. The job took a little over three hours for annual service and an oil change. When I was told it was done I went to the cashier, paid and they called for the car to be brought up. After 154 minutes and no car I went back to the cashier and asked for them to please bring up my car. After another 10 minutes and no car I was standing outside when another employee asked me if I was being helped. I explained the situation and then Laura came out and joined the conversation telling me they were looking for my misplaced car.This is unfortunately typical of my experiences at your facility. I have determined that after 20 years of this nonsense it is time to find a new servicing facility. More

Great experience I dropped my 728 Cayman S off on a Friday afternoon to diagnose a engine control check engine light. Turns out it was a bad O2 sensor. The part was I dropped my 728 Cayman S off on a Friday afternoon to diagnose a engine control check engine light. Turns out it was a bad O2 sensor. The part was not in stock. I was going out of town on Tuesday as to boot. My service Advisor Laura, and the the technician, got the part ordered and overnighted to have the repair complete by Monday afternoon and done under warranty. Thank you and I’ll be back! More