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Porsche Burlington
Burlington, MA
697 Reviews
At Porsche Burlington, you get a different kind of experience than you would at any other dealership. That's because we're not quite like your average Porsche dealership. We're a Herb Chambers Company, and because we're a part of such an esteemed group of businesses, we have the ability to offer our valued customers an exclusive set of perks that further enhance the overall car-buying or servicing experience. Whether you're visiting us with the intention of buying or leasing a new Porsche, you want to speak to a financing specialist or you simply want to get the model you're already driving serviced, we're eager to treat you to an experience commensurate with our Porsche vehicles.
Our top priority at all times is you and your needs, and you'll have unwavering support from our staff throughout your Porsche ownership experience. Our tenured team has worked with the same customers for years, which only allows us to better assist you. No matter what it is you need from us, we're fully dedicated to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 697 reviews
July 31, 2014
Great Service Recently purchased a new Porsche Macan from Porsche Burlington. Worked with Philippe Chanial and he was exceptional going through the process. Very Recently purchased a new Porsche Macan from Porsche Burlington. Worked with Philippe Chanial and he was exceptional going through the process. Very happy with the car and the sales experience. Would highly recommend. More
by Macan15
Helpful March 27, 2014
Have been looking for my second Porsche, and was pleasantly surprised on how thorough the salesman was even though they did not have the exact car I was looking for. Follow up was great and Mike t pleasantly surprised on how thorough the salesman was even though they did not have the exact car I was looking for. Follow up was great and Mike tried to keep me appraised on what was available in the market. Hope to do business with Chambers. More
by easyal
Employees Worked With
Mike W, Michael Wootan
March 06, 2014
At this point in time I would not recommend this At this point in time I would not recommend this dealership. If Herb Chambers wants to sell me my next three cars his dealership will have to At this point in time I would not recommend this dealership. If Herb Chambers wants to sell me my next three cars his dealership will have to do better. Two weeks ago I took delivery of a 2014 Porsche. I had called the dealership to set up an appointment to test drive a vehicle and I requested an appointment at 3:00 P.M. on a Saturday. I was told that 3:15 P.M. was available. My wife and I arrived at 3:00 P.M., because there was not as much traffic as we had expected and the salesperson with whom I had the appointment was the only person in the show room at the time and he was not at all busy. He was quite pleasant and we discussed the vehicle, but I had the feeling that he was not very knowledgeable about Porsches. We went for a test drive and I liked the vehicle so we then discussed the deal. A deal was finally agreed upon with the help of a sales manager, and we then proceeded to the paperwork. Since there was to be no financing it ought to have been a short process. Surprisingly it was not. After waiting for almost an hour the sales manager came back from the Audi dealership to suggest that I might want to come back another time to finalize the deal. I agreed to return on the following Monday. I returned on Monday and it took about ten minutes for me to sign the necessary paper work to consummate the deal. Previously I had told the salesman that I wanted to take delivery of the vehicle on Wednesday of that week, but on Monday he said that he had forgotten about my request and had another delivery scheduled at the time I requested. Therefore I waited until Friday afternoon when I had the time to return to take delivery of the vehicle. On Friday the salesman went over the vehicle and its various systems with me, and he did not seem real comfortable with his knowledge of the vehicle. For example he told me that the vehicle does not have rear fog lights and it does, and he told me that the CD player can store and play multiple CDs, but in reality it only stores and plays one CD. Tomorrow it will be two weeks since I took delivery of the vehicle and I have not heard one word from anyone at the dealership. A fact that I find somewhat disappointing. At other dealerships through the years I have received thank you letters from someone at the dealership and always a follow up call from the salesperson asking me if all is well with the vehicle. On a positive note I hasten to mention a very good experience I had at this dealership. During the first weekend of ownership I went through the manual to familiarize myself with the vehicle and its systems and I had some questions. Rather than call the salesperson I decided to call the service department to ask my questions and I was pleasantly surprised to be connected to Frank. He was very polite and helpful, and he answered all of my questions promptly and accurately. More
by williamsylvia
Employees Worked With
Mike Wooton
January 18, 2014
These Guys are Truiy enthusiasts at there respective jobs . Philip in sales exudes his passion for the product he sells ( and its contagious ). Frank in service takes care of me like a champ! Always has a ca . Philip in sales exudes his passion for the product he sells ( and its contagious ). Frank in service takes care of me like a champ! Always has a car for me, gives genuine advise on service, makes it easy all round and is just a nice guy who knows his product and his customers. From the front door to the shop in back this place is a class act that follows thru on they're commitments and w a smile and a shared passion that just feels genuine and professional . The fact that I took 15min. to write this is a testament as I do not generally do these tedious things. These fellas deserve any praise they get! Sincerly Pleased HC PORCHE customer. More
by Tjp812
Employees Worked With
Other Employees :
Frank in Service,also David in Service and Philip in Sales and Porsche enthusiasm !
December 23, 2013
This is the 3rd Porsche I leased through the Herb Chambers company,and the service keeps on getting better. From start to finish,the process was really easy. No pressured negotiations, very professio Chambers company,and the service keeps on getting better. From start to finish,the process was really easy. No pressured negotiations, very professional sales people. I highly recommend them. More
by PorscheJulie
Employees Worked With
Philippe
October 30, 2013
As a person who is ocd regarding the state of my Porsche, I was happily surprised by the customer service I received from Burlington Porsche. First of all it is convenient and right off the highway - very e I was happily surprised by the customer service I received from Burlington Porsche. First of all it is convenient and right off the highway - very easy to get to. I made my appointment with Jen and had my Porsche in and out of there running better and I dare say cleaner than when I left it. I have nothing but great things to say about this service center - I would recommend it to any other obsessive Porsche owner like me. More
by coolshades
Employees Worked With
Jen
May 30, 2013
Needed a quick oil change on short notice due to upcoming trip(I would not recommend this as an every day practice however John Bergeson got me scheduled for late afternoon) John was great squeezing me in an trip(I would not recommend this as an every day practice however John Bergeson got me scheduled for late afternoon) John was great squeezing me in and getting me a loaner. He followed up when he said he would. I will use them again for the very service focused attitude they displayed towards me. Most people equate Big Dealers with faceless corporations-not so at this location. More
by Robertkirk89
Employees Worked With
John Bergeson
April 30, 2013
Amazing follow-thru! Frank has been a huge asset to Herb Chambers Porsche. He immediately follows thru, makes my experience the Best! Will recommend Frank, to all my Porsche friends. Regards Terry Snow Chambers Porsche. He immediately follows thru, makes my experience the Best! Will recommend Frank, to all my Porsche friends. Regards Terry Snow More
by tsnow2007
Employees Worked With
Frank Porsche Service Manager
February 17, 2013
i've been to your service center a few different times over the last 10 months and have worked with Frank each time. He has always been friendly, efficient, trustworthy and able to answer all my qu times over the last 10 months and have worked with Frank each time. He has always been friendly, efficient, trustworthy and able to answer all my questions about my car. communication is great and my car is always ready when promised. couldn't ask for much more. A+ More
by porschefan119
Employees Worked With
Frank Miscioscia
January 17, 2013
Frank has been a top notch addition to the service dept. He is efficient, polite,professional and friendly. He has everything ready when I arrive, always contacts me with updates and the reason why I contin He is efficient, polite,professional and friendly. He has everything ready when I arrive, always contacts me with updates and the reason why I continue to take the car to Burlington for service. I know I can trust him. More
by DrewsPorsche
Employees Worked With
Frank Miscioscia
