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Porsche Burlington - Service Center

Burlington, MA

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29 Reviews

29 Reviews of Porsche Burlington - Service Center

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May 13, 2021

Consistently great service, attention to detail and customer relations. I have always been completely satisfied with the service my Porsche’s receive here. Great job by all. More

by Copelara79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Miscioscia
May 13, 2021 -

Porsche Burlington responded

We're so happy to receive your positive feedback! Thank you for being a Porsche Burlington customer - we look forward to your next visit!

May 13, 2021

Excellent service, very happy with fast appointment and taking care of the issue. My passenger side speaker was making rattling noise. Called Frank my service rep. Got appointment right away and they repla More

by zhilla
Customer Service
Recommend Dealer
Yes
Employees Worked With
Frank
May 14, 2021 -

Porsche Burlington responded

Thank you for sharing your experience with the Porsche Burlington service team! We're glad Frank could take care of everything for you and we look forward to working with you again in the future!

April 15, 2021

I’ve been in the automotive industry for over 40 years. And I appreciate the little things. They listened to what my concerns were. The did all the work that we discussed at timely fashion. More

by dicksbodyshop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Truc
Apr 16, 2021 -

Porsche Burlington responded

Thank you for this awesome review. Your feedback means so much to us, especially being in the industry as long as you have! Thanks again and we hope to work with you again in the future.

January 03, 2021

Cayenne problem solved!Brought my 2011 Cayenne Turbo to Cayenne problem solved! Brought my 2011 Cayenne Turbo to a couple of independent shops- no one could determine the cause of water ingress on the righ More

by BobbyJ1186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Miscioscia, Steve LaFond service Dept. (did not see Amanda), Amanda Seiss
Jan 05, 2021 -

Porsche Burlington responded

BobbyJ1186 - Thank you very much for leaving such a fantastic review! We're so happy to know that you enjoyed working with our team and that both Steve and Frank were able to take care of the issue. An upfront, honest, and professional approach is always our goal. Thank you again and we look forward to serving your automotive needs for years to come! - Herb Chambers Porsche of Burlington team

November 05, 2019

I've always had a great experience at Porsche of Burlington I believe strongly in making sure all of my clients have a great experience when working with my company and all of the members of the team they encou More

by nsully14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Seiss
November 04, 2019

Came a day before scheduled for urgent issue everyone was very accommodating Steve the service manager said come in when I was able . Amanda kept everyone updated and repeatedly offered refreshments .Very p More

by Naju
Recommend Dealer
Yes
Employees Worked With
Mikail Moiseyev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Seiss
September 26, 2019

Excellent service Amanda went above and beyond to answer all my service questions after I bought a new car. She was very pleasant, responsive and thorough! I was also i More

by TB01776
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikail Moiseyev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Floyd, Amanda Seiss
July 15, 2019

Excellent, very informative support getting a PPI scheduled Amanda was very thorough in responding to my very detailed questions, helped me setup a pre-purchase inspection appointment that worked for me (buyer) More

by PorscheAddict
Recommend Dealer
Yes
Employees Worked With
Amanda Seiss
November 22, 2017

great service Derek was knowledgeable and very helpful. I needed some routine service and he went out of his way to locate a Macan for me as a loaner. I will retu More

by Marcia Head
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Rojas
Nov 22, 2017 -

Porsche Burlington responded

Thank you, Marcia! It is a pleasure to read about your experience with Derek and our Service Team. Our top priority is delivering flawless customer service. It's so nice to know that Derek was able to provide you with a pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Mikail Moiseyev, General Manager

October 31, 2017

Over the Top Service My Sales Associate Philippe handled both the appointment setting, pick up and delivery of both my and my wife's car while we were out of town. It wa More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philippe Chanial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2017 -

Porsche Burlington responded

Thank you for your time and recommendation, Mark. We truly appreciate hearing feedback from our customers! I'm so happy to know that Philippe was able to provide you and your wife with over the top service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, Mikail Moiseyev, General Manager