Porsche Denver West - Service Center

Always great service at Prestige We were well taken care of, as always. Great service, on time and friendly staff! I love Prestige and I love my Audi Q5. Really We were well taken care of, as always. Great service, on time and friendly staff! I love Prestige and I love my Audi Q5. Really More

Took longer than I anticipated Brought my car in on a Monday morning (at 9:00 for a pre scheduled appt) for the 95000 mile check, a recall item and a water seal added to the back op Brought my car in on a Monday morning (at 9:00 for a pre scheduled appt) for the 95000 mile check, a recall item and a water seal added to the back opening. Thought I would have it back before the end of day as the 95000 check is fairly minor and not all items needed done, as I had had some completed at my previous appt, but when I called to check was asked if they could keep it til the next day. I said yes, thinking it would be sometime before midday the next day that it would be ready. When I called the next day around 1:30 PM to check on it, they still needed a couple of hours. I was told it would be ready between 3:30 - 4:00 so basically my car was in service for 2 days. Felt like when I ok'd the extra time, the mechanics put other cars in front of mine instead of continuing on my car and getting the work completed. I do not feel in any way that this was Matt's issue - he has always been a pleasure to work with and he good with his communication, but rather this was an issue with service itself. More

Very Impressed First time at Prestige and was completely impressed. Thea and Bradyn were excellent. Wellness check, brake replacement, spare key programmed all don First time at Prestige and was completely impressed. Thea and Bradyn were excellent. Wellness check, brake replacement, spare key programmed all done quickly prior to my 1400 mile road trip. Thanks for keeping me on schedule. More

Awesome Customer and Sales Service. I always receive awesome customer service from Trace, Ethan, and Courtney when I visit Prestige Porsche. My last visit was spent with Dan, who's grea I always receive awesome customer service from Trace, Ethan, and Courtney when I visit Prestige Porsche. My last visit was spent with Dan, who's great! More

Excellent A trouble free and seamless transaction. Pick up and delivery to meet my schedule. Frequent updates on repair progress from Matt Kurtz. Just a couple A trouble free and seamless transaction. Pick up and delivery to meet my schedule. Frequent updates on repair progress from Matt Kurtz. Just a couple of reasons that I have been a Prestige customer for over 30 years. Thanks again for the great service. Phillip R. Shanley More

Great experience. Jolene was so great - and super nice. She's very attentive and accommodating. I would highly recommend her to anyone that needs Audi servicing. She' Jolene was so great - and super nice. She's very attentive and accommodating. I would highly recommend her to anyone that needs Audi servicing. She's a gem. More

Reliable and well done My car was in the garage during your hail storm ... Thank you. I was pretty lucky to have my car in a protected area during the service. My car was in the garage during your hail storm ... Thank you. I was pretty lucky to have my car in a protected area during the service. More

Service was effecient It was easy to schedule my service and the service was very effecient. I was told everything I needed to know when I checked in. It was easy to schedule my service and the service was very effecient. I was told everything I needed to know when I checked in. More

Dishonest and dont stand behind their work This dealer is the worst! Less than 11,000 miles after this dealer rebuilt my engine due to a class action lawsuit, the engine blew. They would not st This dealer is the worst! Less than 11,000 miles after this dealer rebuilt my engine due to a class action lawsuit, the engine blew. They would not stand behind the work they previously performed and expected me to pay $12,000 for a new engine. Also, was hit up for unnecessary service items on my previous visit, specifically to replace rear brake pads and rotors when i had 50% left on the pads and an unnecessary alternator pulley replacement. Keep in mind the service advisers get paid on commission. More

Super friendly problem solvers I've worked with Trace on a handful of occasions and it's always been great. He's helpful, attentive and really goes out of way to insure total custom I've worked with Trace on a handful of occasions and it's always been great. He's helpful, attentive and really goes out of way to insure total customer satisfaction More