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Porsche Englewood - Service Center

Englewood, NJ

4.6
53 Reviews

53 Reviews of Porsche Englewood - Service Center

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March 22, 2024

As I expected, the dealer service was excellent. Especially a service staff whose name was Nico offered an exceptional guidance for repairs. Thank you, Nico. More

by Ymk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Mar 22, 2024 -

Porsche Englewood responded

We're glad to know that you had an excellent experience with our service staff, especially Nico. Your kind words are much appreciated and we look forward to serving your future needs at Porsche Englewood!

February 29, 2024

Great job! We have been with Porsche Englewood since our 1st car in 2016, now the 2nd one, and never disappointed. More

by Weerasak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Feb 29, 2024 -

Porsche Englewood responded

We're thrilled to have you as a loyal Porsche Englewood customer these past few years! Thanks for the positive feedback and here's to many more great experiences with us.

February 09, 2024

Great first experience with service department. Friendly and knowledgeable staff. Look forward to future visits. More

by ECNJ
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kennedy, Russ Dubel
Feb 09, 2024 -

Porsche Englewood responded

We're delighted to know that your first service experience with us at Porsche Englewood was a great one! Our team is always prepared to deliver quality assistance. Safe travels until next time!

November 08, 2023

Great service and good prices. They kept me informed all the way to the pickup. More

by Pepimtg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcy Gross, William Gakos, Kevin Kennedy, Russ Dubel
Nov 08, 2023 -

Porsche Englewood responded

Hello! We’re happy to hear that our team was able to demonstrate our commitment to great and informed service. Hope to see you again down the road! - The Porsche Englewood Team

November 08, 2023

Easy to get appointments. Loaners usually available. Prompt and courteous service. Very nice waiting area with great amenities. More

by Etrent193
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Cristello
Nov 08, 2023 -

Porsche Englewood responded

Thank you for choosing Porsche Englewood for your service needs! We are glad that from making your appointment to waiting in our lounge, everything went smoothly and was enjoyable. See you next time!

September 25, 2023

Saw Nick at Porsche Englewood this morning. Made an appointment online but it didn’t show. Nick saw me immediately and took care of my 911. Would only use Porsche Englewood for my service. More

by Jsldmd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 25, 2023 -

Porsche Englewood responded

We're so glad to know that Nick was able to assist you promptly and efficiently at Porsche Englewood. We appreciate your trust in us for servicing your 911. Thank you!

September 06, 2023

Jeff Romano at Service was of great help in resolving issues. Bought a premium wheel and tire coverage at another dealership that should have coverage nationwide but Jeff had to chase obscurity around to More

by Hanparker9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Romano
Sep 06, 2023 -

Porsche Englewood responded

We're glad to know that Jeff was able to assist you with your issue at Porsche Englewood. Our team always strives for excellent customer service, and we appreciate the kudos!

August 26, 2023

I got a flat tire and they had someone come to me real quick to change to a spare. They said they had a new tire for me the next day but I was busy and went the next week and it was changed. Really good s More

by Wu Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Gakos, Kevin Kennedy, Russ Dubel, Richard Marin
Aug 28, 2023 -

Porsche Englewood responded

Wu, we're glad to know our team at Porsche Englewood was able to assist you quickly and efficiently with your flat tire. Thanks for the positive feedback!

August 09, 2022

The most horrible experience with any car dealership in Bergen County. Dropped off my brand new car for a computer software update/ not only did they keep my car an extra day without offering me a loaner c More

by staceygaitman
Recommend Dealer
No
Employees Worked With
Jeff
Aug 12, 2022 -

Porsche Englewood responded

Stacey, please contact us at (201) 816-6043 or rdetanico@townmotors.com at your earliest convenience so we can discuss your recent visit in more detail. We hope to hear from you soon. Sincerely, Roger Detanico, General Manager

December 14, 2021

The entire team, sales and service, is very unprofessional. It was not even a smooth transaction in the beginning when buying our car from them. Watch out for a final value change when you trad More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fara
Dec 17, 2021 -

Porsche Englewood responded

Kim, I am the General Manager at Porsche Englewood. I would appreciate the opportunity to speak with you further regarding your review. Please contact me at (201) 816-6043 or by email at rdetanico@townmotors.com at your earliest convenience. I hope to speak with you soon. Sincerely, Roger Detanico, General Manager

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