55 Reviews of Porsche Englewood - Service Center
Among the Best Managed Porsche Dealerships The brands sells itself. Porsche aficionados like myself expect new acquisitions to be priced fairly evenly among dealers. Aside from that momentary h The brands sells itself. Porsche aficionados like myself expect new acquisitions to be priced fairly evenly among dealers. Aside from that momentary high one experiences when taking delivery of a new vehicle, what's most important is selecting a dealership is the level of satisfaction with the service department, including the personalized the care and attention that's given to you. I've owned over 15 vehicles, and without doubt,Town Motor's service department is the best I have encountered. There service proposition is outstanding. They go well beyond the norm. My experience ranges from pick up and re-delivery of my vehicles, expert repairs and reasonably priced maintenance, to emergency services in my office garage. Marcy Gross--my primary point of contact-- is a top tier professional and an absolute pleasure. She get's the job done! More
Great Dealership, Marcy Gross is the best! I purchased my Porsche from another dealer and found myself searching for a place to work with me. I met Marcy and my troubles were over. She not on I purchased my Porsche from another dealer and found myself searching for a place to work with me. I met Marcy and my troubles were over. She not only ensured my car was taken care of but she did so with a very high degree of professionalism, was courteous and very great to work with. Thanks Vincent Ioia More
The definition of Customer Service I have followed Marcy from Audi to Porsche just to ensure excellent service of my automobiles. Marcy's service department is truly the definition of I have followed Marcy from Audi to Porsche just to ensure excellent service of my automobiles. Marcy's service department is truly the definition of Custom Service. My repairs/service have always been completed on a timely basis and at fair prices. My main reason to continue favoring Porsche is my knowledge that any problem will be professionally handled by Marcy without any stress. More
Service that goes above and beyond Last summer, on a Saturday morning I drove over a pothole on the turnpike on my way to Atlantic City - I wasn’t even 10 minutes into my 2+ hour drive Last summer, on a Saturday morning I drove over a pothole on the turnpike on my way to Atlantic City - I wasn’t even 10 minutes into my 2+ hour drive when I was sitting on the shoulder with a blown out tire and a State Trooper setting up flares behind me. About 45 minutes later I was in the passenger seat of a flatbed headed to Town when I called Marcy to tell her what happened. Completely prepared to leave my car at the dealership, Marcy told me there was a chance they had a tire in stock - and as long as there was no damage to the wheel itself, she would be able to get me out and on my way as fast as possible.. As luck would have it, they had a tire in stock and Marcy invited me to watch the technicians check to see if there was any further damage to the car.. I was in and out of the dealership in less than 45 minutes ON A SATURDAY and back on my way to AC. I’ve always had a great working relationship with Marcy, but what she did for me on that day shows how much she truly cares about her clients. Thank you, Marcy! More
A Car Salesman for the Car Guy I spend enough free time at the dealership to know that the sales and service team at Town are top notch. Doug goes above and beyond to make sure tha I spend enough free time at the dealership to know that the sales and service team at Town are top notch. Doug goes above and beyond to make sure that you are not just satisfied with your experience, but that it is a memorable experience. Sending me pictures and video of my exhaust install is more than I could have asked for - and he did it without being asked. He is helpful and understands the concerns of a true car guy - it is not all about the sale for him. I am happy to recommend my closest friends to him. More