Porsche Gold Coast
Jericho, NY
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Dealt with the worse salesperson/manager I’ve ever had to deal with. And that is ERIC BLUMEN. Had to walk away from the deal. Snake is the correct term for him. Extremely arrogant and very rude. I am ama deal with. And that is ERIC BLUMEN. Had to walk away from the deal. Snake is the correct term for him. Extremely arrogant and very rude. I am amazed how he’s still in the business. He should be cleaning urinals for a living. A complete jerk. More
Deeply unpleasant experience. Had my car brought over for some service and on the way there was some dirty water that got all over it. When the car arrived I asked they they clean it off since the dirty wate some service and on the way there was some dirty water that got all over it. When the car arrived I asked they they clean it off since the dirty water was from a construction site and I didn’t want it to dry on the exposed carbon roof and hood. When I picked up the car there had been no attempt made. Not the way I expect myself or my cars to be treated. More
Sales Professional, John Del Tatto, is a fantastic Porsche Ambassador. We had very good experience purchase our Macan S from John. He even provided us a ride when our new Macan S was ready to be picke Porsche Ambassador. We had very good experience purchase our Macan S from John. He even provided us a ride when our new Macan S was ready to be picked up. His patience of an educational conversation before we decided which model to choose; and the financial plans to go for that was absolutely fabulous. Thank you John. Can hardly wait to get another Porsche from you. The whole crew at Porsche Gold Coast is very nice and friendly. Thank you George, Sebastian, Monica and Serena, as well. More
BUYER BEWARE: WORST "service" EVER: They charge 300 more for a BASIC oil change than Freeport, ZERO Shame (this was my LAST straw). Months earlier I went in to change a tire and it beca They charge 300 more for a BASIC oil change than Freeport, ZERO Shame (this was my LAST straw). Months earlier I went in to change a tire and it became a 5 day ordeal as they somehow managed to disconnect my bluetooth while changing my tire. I will NEVER go back and neither should you. If Zero stars were an option, I would give them that. More
I purchased a Macan today and Jessica Arce. did a remarkable job smoothing out the whole process. In very difficult circumstances the process was excellent remarkable job smoothing out the whole process. In very difficult circumstances the process was excellent More
Caution: service leadership staff ruthless I had a problem with my new Cayenne S tire valve on LIE and Porsche directed me to Gold Coast. Despite the lavish welcome it rapidly became clear that I had a problem with my new Cayenne S tire valve on LIE and Porsche directed me to Gold Coast. Despite the lavish welcome it rapidly became clear that my "Advisor", Susan Chernick, was primarily motivated to sell me things. First she said that I must have a new tire. When I protested that the tire and valve are not connected, she then claimed that the valve was non-standard and therefore needed to pay for a new one rather than replacement under warranty. When I showed her my wheel and tire insurance she walked away then came back and said the insurance company couldn't be reached. At that point I asked for my car back and she walked off in a huff. I drove to another dealership where it took them 20 mins to fix me up. Be sure you really need the extras. More
Great Service Department Dave Delaney was extremely accommodating with us, he really took the time to make sure our classic pride and joy was well cared for. Thanks Dave Delaney was extremely accommodating with us, he really took the time to make sure our classic pride and joy was well cared for. Thanks More
A poor representation of the Porsche name Well, If I could give a negative star rating I would. For a premium brand, Porsche of North America should look into this dealership. Look at their re Well, If I could give a negative star rating I would. For a premium brand, Porsche of North America should look into this dealership. Look at their reviews on the internet....Google, Yelp, Cars com, etc. Not a shining example of a premier car dealership I purchased a Limited Edition 2017 911 Carrera S form P of Roslyn 2 months ago. I dealt with Eric Blumen. Not a worse example of customer service can be found. When you think of "used car salesman", Eric is your guy! The car on their dealer site appeared like new, had 2k miles on it, was CPO and was priced correctly. unfortunately that is where the similarities to the car i received end. I paid to have the mechanicals inspected and a few things popped up. Those were told to me by Eric, to have been taken care of pre delivery. After a debacle with the shipping company they used, I finally took delivery of the car. When inspecting the car, there were many scratches on the vehicle that were not on the PPI report, there were dents in the rear quarter panel, the drivers seat pocket was broken and the leather had a nasty "repair" done. The limited edition car cover, that was still in its packaging. had a giant stain on it. (Eric tried to tell me the seat stain was armour all.) Worst of all, the condition of the special edition livery package, was destroyed. This package commanded 14k for the special edition livery, badging, and cover. Eric had assured me this car sat in the customers garage and in their showroom, as it was only in service for 9 months before I received it. He vowed to correct the problems, but as time went on, it was clear this was a game of blame. He stated in no way would a car come from their dealership looking like this, and it must be the shipping companies problem. The shipping company did step up and offer to pay for the dents that were on the car, but my suspicion is that these dents were just missed by the pre shipping inspection. Fast forward 2 months, and the car has not seen any resolution, I have resorted to taking the decals off myself, and paying to have the paint corrected. Eric is trying to blame the "stain", which was their repair, on the shipping company. He had assured me he would have all of this taken care of, but because they likely did the CPO inspection without touching the car, Porsche says its the dealers responsibility and Porsche wont cover any of it. Which means POR wont live up to their promises. So now I sit with a car thats well over 6 figures, a special edition, that looks like a used prius. Be careful with this dealership, they are crooked. Eric is a snake, and apparently his owner knows the entire story and is ok with this. Shame on Porsche for allowing dealerships like this to represent their brand. More
They accepted a 2,000 deposit and never delivered my car Unethical dealership, held my money for over two years and sold cars above MSRP despite takin and holding my deposit for years!!! Basically they arran Unethical dealership, held my money for over two years and sold cars above MSRP despite takin and holding my deposit for years!!! Basically they arranged a no interest loan for themselves. They make nothing but excuses and sales department is musical chairs, STEER CLEAR! Best porsche dealership in the area is Paul miller or new country. More
Great experience with Pano Pano was courteous, knowledgeable, he was very helpful with my new purchase. He was able to answer all my questions. Staff are very friendly. I will r Pano was courteous, knowledgeable, he was very helpful with my new purchase. He was able to answer all my questions. Staff are very friendly. I will recommend my family and friends More