Porsche Gold Coast

I had to take my car to another dealership for it to finally be fixed with the first service. STAY AWAY FROM THIS GARBAGE xxx DEALERSHIP. My initial encounter with Gold Coast Porsche was moderately s finally be fixed with the first service. STAY AWAY FROM THIS GARBAGE xxx DEALERSHIP. My initial encounter with Gold Coast Porsche was moderately satisfactory, with the staff displaying polite, yet somewhat lackluster, hospitality. This lukewarm reception foreshadowed the disappointing journey that followed the purchase of my vehicle, which turned out to be fraught with issues. Regrettably, the car I bought from Gold Coast Porsche could only be described as a lemon. Within the first six months, it required repairs on 12 separate occasions, a fact that speaks volumes about the quality of vehicles being sold at this dealership. Moreover, the ordeal revealed a concerning strategy presumably endorsed by Porsche North America to avoid a buyback, a tactic that places undue strain and inconvenience on the customer. The post-sale service was profoundly unsatisfactory. The dealership's communication was woefully inadequate, leaving me in the dark about the repair processes and timelines. One repair, which should have been simple, inexplicably took a whole month to address. This inefficiency felt like a deliberate act of retaliation. In a particularly disheartening turn of events, after expressing my dissatisfaction, the dealership attempted to placate me with a free oil change in exchange for silencing my negative review. This approach to handling criticism not only lacks integrity but also underscores a preference for superficial remedies over substantive improvements in customer service and vehicle reliability. Given these experiences, I must advise potential buyers to steer clear of Gold Coast Porsche. Buyer beware: the experience at Gold Coast Porsche was nothing short of a nightmare, made worse by their attempts to bribe away honest feedback. Including this bribery attempt in the review is crucial as it provides potential customers with a fuller understanding of the dealership's ethics and customer service philosophy, further highlighting the importance of choosing a dealership that values transparency and genuine customer satisfaction. More

John Del Tatto was a pleasure to work with. Thank you for my new Porsche 911. What a great team! Thank you for my new Porsche 911. What a great team! More

Garbage xxx dealership. This has to be the worst service center I ever did business with. I wouldn’t recommend bringing your car here for service. They lie about what servic This has to be the worst service center I ever did business with. I wouldn’t recommend bringing your car here for service. They lie about what service was done to your car and it was never done. Go to another Porsche service center. They will take your money fast and then act dumb when it’s time to do work. Your car will be held hostage by this dealership. More

To The Porsche Gold Coast Team, First, I would like to profess my sincere gratitude and appreciation to all for making my purchasing experience at Porsche Gold Coast the "BEST" car buying experience EV to profess my sincere gratitude and appreciation to all for making my purchasing experience at Porsche Gold Coast the "BEST" car buying experience EVER!! The professionalism, attentiveness and exceptional customer service was phenomenal. There were others within the Team that were impressive that made my purchase of a Porsche Macan a success, but I want to acknowledge and highlight Mike Gao, he was great! He was patient, courteous, and respectful and responded to all my questions and when I needed assistance through the processing for insurance, he made sure that all information was on point. He made me feel "Special ", as I am now entering into the "Porsche-Ownership Family ". In addition, I also want to give my appreciation and thanks to John Del Tatto for his very extensive “step-by-step” and informative tutorial regarding how to operate my Porsche Macan. He followed up with me as a “check in” call and personally offered a second opportunity for me to learn how to operate my Porsche which I will be accepting because there still remains a lot of information that I need to know and I could not capture it all in one session. I thank John sincerely for taking the time to provide me with operational instructions and ensuring that I am receiving the ultimate in customer service satisfaction with my Porsche Macan. Thank you so much!! And going forward I would not hesitate in referring anyone who is in the market for an exceptional vehicle such as a Porsche to come to Porsche Gold Coast and their team of experts. All the Best, Lisa S. Quarles More

This is the second time we bought a car from John Del Tatto and he has exceeded our expectations! He was transparent, friendly, courteous and honest about the whole deal from beginning to end. We will de Tatto and he has exceeded our expectations! He was transparent, friendly, courteous and honest about the whole deal from beginning to end. We will definitely come back to Porsche Gold Coast for our next car because of John’s amazing customer service. More

Excellent experience. I was in the market for a new Macan and it took me several years of research and waiting for the right time. I reached out to other dealerships rangi I was in the market for a new Macan and it took me several years of research and waiting for the right time. I reached out to other dealerships ranging from the southeast to the northeast. Some were good people but not enough to earn their business. Mr. Del Tato was straight forward since day one. His knowledge about explaining the next steps down to the most intricate detail when ordering the vehicle. He offered recommendations as far what were useful and what were not, without being a typical pushy salesperson. He encouraged me to look into different financial options in order to get the best finance rate. It took nearly six months to get the Macan T. He worked very diligently to make sure everything was properly done by the time of pickup. When the car arrived to the dealership, he took time to explain all the features of the vehicle. Since my family and I were traveling from North Carolina, he made sure we had plenty water and snacks. This may not be significant for many but sometimes small things can make a big impact, specially getting to know each other. I won’t write a book about this but Mr. Del Tato made a lasting impression on my family and I. He even follow up with a message and a phone call to make sure we arrived safely from NY to NC. Thank you sir! More

Awful. Do not do business with this dealership. Bait and switch tactics when you trade your car in with them. Awful!!!!! Do not do business with this dealership. Bait and switch tactics when you trade your car in with them. Awful!!!!! More

Once again another excellent service visits. Mr. Bennet is just a terrific individual who always does a great job Mr. Bennet is just a terrific individual who always does a great job More

Great team and they are nice to work with. They are honest and fair to work with They are honest and fair to work with More

We recently bought a new Macan from Porsche Gold Coast and had to share our amazing experience. Buying a new Porsche was a dream come true and Sam Gadkar, our salesperson, made it extra special. He is the and had to share our amazing experience. Buying a new Porsche was a dream come true and Sam Gadkar, our salesperson, made it extra special. He is the most knowledgeable salesperson I have ever worked with when buying a car. He understood our needs and steered us to the options that fit the bill, and explained the ones that he felt would be unnecessary. We appreciated that so much. Now that we have the car, his suggestions were spot on. When we picked up the car, he spent more time than I could ask for going over all the ins and outs of our new Macan. He was genuinely excited for us and treated us like we had just purchased the most expensive model. Sam continues to be an asset when we have questions about the car as we drive it, even when those questions are about aspects I know he went over with us already and didn’t retain due to our excitement. When this lease is up, there is no doubt that we will be returning to Sam and Porsche Gold Coast for another car. More