Porsche Gold Coast

I purchased my first Porsche from Porsche of Roslyn about 3 months ago. This, as mentioned, was my first Porsche, so I did some excessive dealer shopping. The Roslyn dealer - went far beyond my expectations 3 months ago. This, as mentioned, was my first Porsche, so I did some excessive dealer shopping. The Roslyn dealer - went far beyond my expectations with the entire purchasing process. In addition to the pleasurable experience with their sales department, I recently had an interaction with their service department. I hit a pothole and had to replace a tire. During the time I was shopping for my new car, my experience at most of the other Porsche dealers was that if you didn't know someone who worked there - or if you were not referred by a friend or relative - it was near impossible to get any attention - I had a difficult time getting someone to help me. I have been in the Roslyn dealer a total of 4 times now. I was not referred by anyone. I do not know anyone that works there. And 4 out of 4 times - I was treated professionally, and more importantly, I was treated as if I were a long term repeat customer of theirs. I will be sure to continue with the Porsche brand because of the way I have been treated so far at the Roslyn dealership. More

I had always wanted a Porsche, and since I live locally I figured let me give this dealership a try. Overall, very nice people- not at all pushy or aggressive. I intentionally did not wear any fancy clothes, figured let me give this dealership a try. Overall, very nice people- not at all pushy or aggressive. I intentionally did not wear any fancy clothes, and I was genuinely treated very well. They even made me a cup of espresso! I walked out with all the information that I had gone in for, and came back about a week later to finalize the deal. The salesman followed up with emails and telephone calls to my (pleasant) surprise. Very well done and classy. Not the biggest dealership and not the cheapest, but they treat you great and pricing is competitive. My wife and I were very happy and we can't wait until our car comes in to drive home in our new Porsche. More

Bought a Certified Pre-owned Porsche and the manager MICHAEL ANTONOPOULOS totally jerked me around. Made me come back several times, once for the extra key, once to complete repairs which should have be MICHAEL ANTONOPOULOS totally jerked me around. Made me come back several times, once for the extra key, once to complete repairs which should have been addressed before I picked up the car. STAY AWAY from this dealership and their ways. They are extremely nice to you when you are buying the car, but as soon as you walk off the lot with your porsche everything changes. To make things worse when I dropped off my porsche to have repairs made WHICH SHOULD HAVE BEEN DONE PRIOR TO ME PICKING IT UP, the service advisor CHARGED ME 15 dollars because she claimed I brought back her loaner car with less fuel than I took it out with. I was shocked and irritated so I did not even argue. Then she accused me of bringing back their loaner car with damage on it, I had to show the lady that the damage was clearly marked off on the slip when I took the car; only then did she back off. Total rip off dealership looking to nickel and dime you. I guess after dealing with Habberstad and Rallye all these years I have been spoiled. Bottom line avoid this place like the plague. There are many Porsche dealers on Long Island, but after doing extensive research and from my own experience I recommend taking the drive out to Paul Miller Porsche in NJ. The smaller dealerships cant compete with the bigger guys like Rallye, Paul Miller etc. The bigger guys stand behind their cars and are more interested in having satisfied customers than a few extra bucks at the end of the month. They would rather have you coming back every few years for your next car and next service. Big thumbs down for Roslyn Porsche. More

I've bought 7 cars from this dealer, every experience is better than the last. Sales wise, always got a good deal, wether I leased or bought outright. Service is top notch, always treated well. The only is better than the last. Sales wise, always got a good deal, wether I leased or bought outright. Service is top notch, always treated well. The only criticism I would make is that they need more porsche service loaners available. I've had issues out of warranty, and they took care of me. On my very first purchase, I had called every area dealer, got attitude from the sales guys, porsche Roslyn or silver star as it was called then were completely different. I highly recommend this dealership. More

Called the service place about 10 times, no answer. Left messages, no answer. If they consider themselves "high-end" Porsche dealers, they should possess some "high-end" customer service. Took my car somewh messages, no answer. If they consider themselves "high-end" Porsche dealers, they should possess some "high-end" customer service. Took my car somewhere else. More

Before I brought my car in for service I inquired if they Before I brought my car in for service I inquired if they had a problem servicing a car from another dealer and they said absolutely no problem and w Before I brought my car in for service I inquired if they had a problem servicing a car from another dealer and they said absolutely no problem and would love to have my business. I brought the car in for an oil change plus 3 warranty issues. The oil change was close to $400, no other service associated, just the first oil change on a new car. Seemed a bit expense but i would have been ok if they did a good job taking care of all of my warranty issues. However, Only one warranty problem was fixed and the new part failed within 6 month again. When I called back to schedule an appointment, Luciano, the service manager, accused me and the dealer that sold me the car of abusing the car and that might be the cause. He was condescending and really adamant about this ridiculous story of other dealers selling "second rate" "new cars". It was insulting and inappropriate and I was shocked that this is the service manager from a Porsche dealer. Needless to say I chose not to go back given his attitude. I took the longer drive to another dealer and they easily found a Porsche bulletin stating a bad design of the part that was used to repair my car and ordered the newly designed part to install in my vehicle. The other 2 warranty problems were also corrected in the same visit! I was also offered a loaner vehicle during my visit while Roslyn only provided loaners if brought the car from them. The experience was night and day and there is really no excuse for the poor service and behavior of Roslyn and their service manager. More

I have purchased and serviced my car over the last 6 years and have found the service staff very responsive to my needs. There charges were reasonable and they have never attempted to load up the expen years and have found the service staff very responsive to my needs. There charges were reasonable and they have never attempted to load up the expenses I have purchased 2 cars from them and am now considering a 3rd. More

RIP OFF SERVICE !!!! BEWARE ! I took my 2011 porsche turbo for 15,000 service they made up things that I needed that I did not need. They Overcharge something ridiculous. Avoid them totally dishonest. turbo for 15,000 service they made up things that I needed that I did not need. They Overcharge something ridiculous. Avoid them totally dishonest. More

What a FANTASTIC dealership!!! I was in the market to lease a new SUV and i liked the look of the new Cayenne. My sales person Ray was very courteous and knowledgeable of his product. By the time I picke lease a new SUV and i liked the look of the new Cayenne. My sales person Ray was very courteous and knowledgeable of his product. By the time I picked up my new Cayenne, which was a few hours after I visited the dealership, I knew everyone. The General Sales Manager (Mike) came over and introduced himself as well as the owner of the store. Great people very personable and courteous. Overall, a great experience. Very impressed with this dealer. I'd highly recommend it to all my friends and family. More

The service manager is extremely friendly and good-natured. However, the place looks kind of disorganized. They kept my car for four days for less than four hours of work. During that time, I good-natured. However, the place looks kind of disorganized. They kept my car for four days for less than four hours of work. During that time, I had a crappy Chevy Malibu as a loaner. I guess the Cayennes are reserved for the customers who buy more expensive cars. When I picked up my car, the place was a zoo, with people running all over the place and customers waiting around in various locations. I've been waiting more than five weeks for them to call me about an ordered part that has to be replaced under warranty. This was not a great experience. I didn't buy at this dealership because the salesman kept me waiting for almost an hour for a test drive appointment I made a week in advance. I took my business and checkbook elsewhere. I'll probably do the same with the service dept. More