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145 Reviews of Porsche Hawaii - Service Center
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April 02, 2019
Aything but the mainland I recently had the wonderful experience of having my Macan serviced by Jason and team at Porsche Hawaii. I titled my review Anything But The Mainland I recently had the wonderful experience of having my Macan serviced by Jason and team at Porsche Hawaii. I titled my review Anything But The Mainland because, I my experience with making the appointment was less that excellent. I'd received an email from Porsche saying it was time for my first service. I called the number. The gentleman who answered asked me what I was bringing the car in for. I told him that Porsche had sent an email. He asked me to find the email and read it to him. As I was driving, this was not possible. He looked up my account and determined why I was bringing my car in. I requested a time of 9:30. He said I could have 9:15 or 10 am. I took the 9:15. The next day, I went online and easily changed my time to 9:30. This is something he could have done. He asked if I needed a loaner; I said yes. When I got to the dealer, there were no cars available. Again,something he should have known. Once I checked the car in, all was good. Made even better when I asked If I could make an appointment directly in the future! More
by jerilynch
Employees Worked With
Jason, Chris,
March 28, 2019
Great service experience Jason helped me to make a service repair from Maui to Honolulu a smooth and painless experience. He communicated often with updates and was very patie Jason helped me to make a service repair from Maui to Honolulu a smooth and painless experience. He communicated often with updates and was very patient with all of my questions and concerns. More
by MelissainMaui
Employees Worked With
Jason Yamanaka
March 28, 2019
I lke the Service.. Jason is the Super duper guy, I like the service he provided for me. Good explanation abut problem what my car had. He is easy to tolk to. He unders Jason is the Super duper guy, I like the service he provided for me. Good explanation abut problem what my car had. He is easy to tolk to. He understand what I said. I just like the guy. More
by King Al
Employees Worked With
Jason
March 25, 2019
Excellenr service and attention The service dept and parts dept were excellent. All personnel, including the receptionist, and facilities were also excellent. Also, our courtesy shut The service dept and parts dept were excellent. All personnel, including the receptionist, and facilities were also excellent. Also, our courtesy shuttle driver, Jared, was extremely great. More
by porsche owner
Employees Worked With
Kama, Jason, parts personnel
March 22, 2019
Great seevice Took car of our car made it a point to check everything over very well. Kept the car to make sure the problem was ok Took car of our car made it a point to check everything over very well. Kept the car to make sure the problem was ok More
by Mike&linda
Employees Worked With
Tama and Jason
February 09, 2019
Service Great overall customer service from check in to finish....thank you to all involve...actually from setting up apppointment,reminder call, drive in to Great overall customer service from check in to finish....thank you to all involve...actually from setting up apppointment,reminder call, drive in to check in no waiting. More
by Customer
Employees Worked With
Service department
February 05, 2019
Professionalism & Efficiency It’s always a pleasure dealing with the service department at Porsche of Hawaii. Jason and his team are consistently professional; offering highly pe It’s always a pleasure dealing with the service department at Porsche of Hawaii. Jason and his team are consistently professional; offering highly personalized, attentive and efficient service. Greatly appreciated ! More
by EC05
Employees Worked With
Jason, Anita
February 01, 2019
Top notch! Everyone I encounter from the time I arrive, while waiting, being shuttle to and from, and finally leaving...have always been friendly and accommodati Everyone I encounter from the time I arrive, while waiting, being shuttle to and from, and finally leaving...have always been friendly and accommodating. They are extremely helpful and the service is second to none! More
by Myporsche168
Employees Worked With
Tama and Anita
January 22, 2019
Porsche Boxster service Great service by the Porsche Hawaii team. Service and repairs were on target with the estimates, the work was done very timely and they made availabl Great service by the Porsche Hawaii team. Service and repairs were on target with the estimates, the work was done very timely and they made available a loaner vehicle for my convenience. Great job by Tama - very helpful and courteous. More
by Jon
Employees Worked With
Tama
January 17, 2019
First time at POH, and it was awesome. Fantastic service, start to finish! Tama and team are super helpful. They went the extra mile to be sure my car was taken care of right, and astound Fantastic service, start to finish! Tama and team are super helpful. They went the extra mile to be sure my car was taken care of right, and astoundingly didn’t try to up sell me. More
by GMoto99
Employees Worked With
Tama
