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Porsche Hawaii - Service Center

Honolulu, HI

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145 Reviews

145 Reviews of Porsche Hawaii - Service Center

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January 08, 2019

Wonderful in all aspects The whole staff was very professional and prompt in every promise. I was treated with an excellent attitude from each individual that I encountered More

by Chuck234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON, TAMA,
Jan 11, 2019 -

Porsche Hawaii responded

Aloha, Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you received an exceptional experience and were treated with the utmost care. We look forward to making any every future visit just as great if not better. Of course if you find yourself to have any questions or needing any assistance please feel free to contact us at your earliest convenience. Mahalo, Dennis Rademacher General Manager

January 08, 2019

Fast and Awesome service personnel Always accommodating to your needs as PORSCHE owner. Although they forgot to do my safety check in December when I brought it in servicing they were More

by Rios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 14, 2019 -

Porsche Hawaii responded

Hello, Thank you for choosing Porsche of Hawaii. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Dennis Rademacher General Manager

December 29, 2018

Great service The service department never disappoints. They are honest and upfront about charges and they do a great job. The car is always promised on time. More

by Cayenne2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Y
Dec 31, 2018 -

Porsche Hawaii responded

Hello, Thank you for choosing Porsche of Hawaii. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Dennis Rademacher General Manager

December 28, 2018

Best service I have ever receivied from an auto dealership. Best service I have ever received from an dealership. The attention to detail, going the extra mile to ensure that the repairs were accurate, and cus More

by Tim1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tama Nino and Anita
Dec 28, 2018 -

Porsche Hawaii responded

Hello Tim, Wow! I am thrilled to hear of your wonderful experience and truly appreciate that you took the time to share your feedback. We strive to provide all our guests with a world class experience pleased to know you left completed satisfied. We are thrilled to have your as part of the Fletcher Jones family and look forward to working with you for many years to come! Best wishes, Kimberlee Camargo Fletcher Jones Management West

December 22, 2018

nowhere better than Porsche From the moment I arrive, a friendly woman greets me with a smile and shows me to the service office where I am immediately helped. If there is some More

by Latte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tama
December 22, 2018

Rear Hatch sensor not working. All the employees I had to deal with were very professional and polite and processed me in a timely manner. It was a very pleasant experience. Warrant More

by Cayenne '19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason, Tama, and Anita.
Dec 27, 2018 -

Porsche Hawaii responded

Hello, Thank you for choosing Porsche of Hawii. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Dennis Rademacher General Manager

December 22, 2018

great experience The service persons were all courteous and customer focused even down to the shuttle driver. I'm glad that all the employees that I dealt with are cu More

by TurboS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke is not only a fantastic mechanic but he is a car guy too which if feel is very important.
Dec 26, 2018 -

Porsche Hawaii responded

Hello, Thank you for choosing Porsche of Hawaii. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Dennis Rademacher General Manager

December 12, 2018

Professional Tama is an excellent advisor who is willing and courteous professional. I would recommend Tama to other Porsche owner. Overall other staff were nice a More

by 2009 carreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tama
Dec 12, 2018 -

Porsche Hawaii responded

Hello, Guest satisfaction is paramount to us, and elated to know know of the service Tama provided you. Having a courteous, professional and knowledgeable service ad visor is truly a compliment to your Porsche ownership. Thank you for taking the time to share you feedback, and we truly value your insight. Best, Kimberlee Camargo Fletcher Jones Management

December 07, 2018

12/5 Porsche Cayenne Service This was a first experience for us to bring our 2017 Porsche Cayenne for servicing. It has been an awesome experience. Our Service Consultant provid More

by Rios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yamanaka
Dec 10, 2018 -

Porsche Hawaii responded

Hello Joanne, We are thrilled to hear your first visit with our Porsche team was a success and you were confident in the efforts and communication the team put forth. I would be happy to have someone in our Finance Department reach out to you and provide you any insight on the packages available to our Porsche guests. These benefits truly compliment vehicle ownership and I want to ensure you have the necessary support. Please contact me if I can be any assistance. My direct line is 949-718-6532. Kind regards, Kimberlee Camargo Fletcher Jones Management West

December 04, 2018

Cordial and very concise with updating the client. Knowledgeable and very efficient in coordinating service repair. Gave a very detail explanation of the extent of the work done. In addition, I was pro More

by hawaiifgp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tama Nino
Dec 05, 2018 -

Porsche Hawaii responded

Aloha, Thank you so much for taking the time to leave a raving review for us. We are so pleased to hear that we were able to provide you with the 5 star experience we strive to deliver for each and every one of our members during a visit with us. Our team does everything they can to listen to and understand any concern or question so that your vehicle is taken care of in the absolute best possible way. We are looking forward to making any future visits just as great if not better for you. Of course if you find yourself to have any questions or needing any assistance please do not hesitate to reach out to us. Mahalo, Dennis Rademacher General Manager

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