Porsche Hawaii - Service Center

Efficient As soon as the work was done, they called me. Great explanation of what was done. Duke has always worked on my cars because he is not only technical As soon as the work was done, they called me. Great explanation of what was done. Duke has always worked on my cars because he is not only technically sound but he is also a Porsche owner and he understands how particular I am with my Porsche. More

Friendly and courteous service I was greeted by Jason as soon as I arrive to have my car serviced. Jason carefully explained what would be done and he provided an estimated cost fo I was greeted by Jason as soon as I arrive to have my car serviced. Jason carefully explained what would be done and he provided an estimated cost for the service. He explained that if the technicians encountered additional issues, I would receive a call explaining the issues and the cost to correct them. I was able to wait in the showroom for my ride and enjoy complimentary beverages. I received a call when the work was completed. The courtesy shuttle picked me up in a comfortable Cayenne and took me to the dealership. At the dealership, all the work that was performed and their associated costs were explained to me. They even identified a few items that I should be aware of (i.e. tire tread depth, brake pad thickness). I also like the online payment and invoice feature...very convenient. More

Awesome! Greeted by professional staff...performed what needed to be done. I needed my transfer case to be replaced. The work took longer than was estimated. Greeted by professional staff...performed what needed to be done. I needed my transfer case to be replaced. The work took longer than was estimated. Tama and Jason got me a loaner to use until my car was completed. Everyone there is friendly. More

Great service Porsche Hawaii provides outstanding service. Everyone is very friendly and very knowledgeable about your Porsche. Highly recommend this dealership. Porsche Hawaii provides outstanding service. Everyone is very friendly and very knowledgeable about your Porsche. Highly recommend this dealership. Robert and the guys know what they are doing. More

Excellent Tama was great. I went for the first time and was greeted in a professional manner. He gave me his undivided attention. He fixed my door without an ap Tama was great. I went for the first time and was greeted in a professional manner. He gave me his undivided attention. He fixed my door without an appointment and promptly ordered parts for another job on my car. More

Awesome service Mine was a follow up appointment for an issue regarding a corrective matter. It was immediately rectified and attended to in an extremely professiona Mine was a follow up appointment for an issue regarding a corrective matter. It was immediately rectified and attended to in an extremely professional and courteous manner. The entire experience was seamless and flawlessly executed. Service management is to be highly commended. More

I stay with Porsche just for their excellent service My experience from start to finish was excellent. My appt time was exactly what I needed. I was offered the cayenne or the macan as loaner car The rep My experience from start to finish was excellent. My appt time was exactly what I needed. I was offered the cayenne or the macan as loaner car The repair took a little longer than anticipated but Tama kept me updated and I was driving the Macan, so I really didn't mind. They made my car available for after hours pick up. When I saw it it was clean as new with a few little Porsche goodies in the passenger seat!! More

Suspension change Great atmosphere and customer service great customer lounge comfortable seats friendl u staff on time service I would gladly recommend this dealership Great atmosphere and customer service great customer lounge comfortable seats friendl u staff on time service I would gladly recommend this dealership to family and friends More

repair of vacuum line dealer provided a free rental car during one week wait for part. This was not expected. part obtained and repair completed several days earlier than dealer provided a free rental car during one week wait for part. This was not expected. part obtained and repair completed several days earlier than estimated. More

Great Service manager Service manager Jason explained up front on what is needed, call to update and follow up during the service, easy to understand language. great Service manager Jason explained up front on what is needed, call to update and follow up during the service, easy to understand language. great technical answer which resolve my tire pressure sensor question. very accommodating on my request, and pleasant to talk with. one component (stereo amplifier) on order and not ready before I took the car, but will schedule another time to come in and replace the faulty component under warrantee. but this is out of his control on spare parts. everything is just better than my expectation, wish Jason stays there for a long time so that I can always get his help on my vehicle work. More