Porsche Hawaii - Service Center

Repair for cooling system of 2013 Boxster When I saw the pink liquid on the ground by the driver's side door of my Boxster, I suspected that coolant had been leaking (confirmed by the car's wa When I saw the pink liquid on the ground by the driver's side door of my Boxster, I suspected that coolant had been leaking (confirmed by the car's warning sensors) and immediately drove it to the dealer without an appointment. The dealer was backed up but acknowledged that it would try to fit it in. Unfortunately they were not able to attend to the vehicle for a few days but they diagnosed the problem and ordered the parts. It turns out they had to completely remove the engine, drain all the fluids, reinstall the new part and then refill the fluids. Upon hearing of this, I expected this to be an expensive repair but I was pleasantly surprised when I was informed that the entire job was covered by warranty. The total time between when I dropped off the vehicle to when I picked it up repaired took about 2 weeks. The dealer apologized for the lengthy time to make the necessary repairs and even offered me a pre-paid gas card as a small token. Throughout the entire process, Tripp and Robert demonstrated sincere concern and professionalism. It's service like this that makes me think my next car should be a Porsche too. Thanks guys! More

Love these guys! My husband is deployed and Tripp and Robert were FANTASTIC with my zero knowledge of anything that had to do with my husbands Cayenne. They always an My husband is deployed and Tripp and Robert were FANTASTIC with my zero knowledge of anything that had to do with my husbands Cayenne. They always answered my questions and didn't make me feel stupid! More

Once again, excellent staff and service. In addition to the excellent repair service, I appreciate the fact they perform a free Porsche Courtesy Multipoint Inspection, car wash and rental car In addition to the excellent repair service, I appreciate the fact they perform a free Porsche Courtesy Multipoint Inspection, car wash and rental car while our 911 is being maintained by them. More

Top Shelf Service I was happy It was pleasant It worked out for me within the timeframe and lifestyle I Rock. U Rock (got my 25 words in) Thank U I was happy It was pleasant It worked out for me within the timeframe and lifestyle I Rock. U Rock (got my 25 words in) Thank U More

Customer service excellence!! Excellent service!! Tripp was very helpful and informative from the time I arrived to check in my car. He explained all the work and checked the car Excellent service!! Tripp was very helpful and informative from the time I arrived to check in my car. He explained all the work and checked the car for additional services needed such as a recall that I wasn't aware of. More

Stress free and easy I just shipped my car over from California so this was my first visit to this dealer and it was stress free and easy. Tripp was helpful and the serv I just shipped my car over from California so this was my first visit to this dealer and it was stress free and easy. Tripp was helpful and the service was great. More

Fast convienient service Excellent service for my fleet service needs, fast convenient service with no appointment needed. Taylored service for particular needs , quick turn a Excellent service for my fleet service needs, fast convenient service with no appointment needed. Taylored service for particular needs , quick turn around times . Great dealer ship More

I cant say enough good things about Porsche of Hawaii I went to a number of Porsche dealers in the bay area over a number of months and I received such strange looks from the salespeople, they were just s I went to a number of Porsche dealers in the bay area over a number of months and I received such strange looks from the salespeople, they were just so unfriendly for the most part if you didn't look like you were in to buy a 911 gt3rs. After moving to Hawaii and going into the dealer ship I met Tripp and he was just the nicest most helpful guy in fixing any issue I had an going out of his way to help me on numerous visits for different things. All the guys at this dealership have fantastic attitudes and exemplary customer service for some reason, its quite something when you visit, if anyone at Fletcher Jones actually reads these I would highly recommend promoting Tripp and figuring out why every dealer cant match the "Aloha" that these guys put into their work. Excellent experiences, thank you. More

New Porsche of Hawai'i service advisors in (2016) I fell in love with the Cayman S before it was released and being the owner of one is simply amazing. Now, although it's an older model, when I bring I fell in love with the Cayman S before it was released and being the owner of one is simply amazing. Now, although it's an older model, when I bring it in for servicing I feel as though they treat me the same as when I purchased my very first one years ago. Additionally, over the years after developing good friendships with my previous Service Advisors, the dealership would extend to me regular discounts/extras. Always grateful for that consideration in the past, I wasn't sure if any of that would carry over but, I must say, I feel just as welcome with my new advisor, Tripp. And with regard to today's service, it was excellent. Multiple service reps greeted me upon arrival from an outside podium, offered a wash after the service, and took care of my car in no time at all. It definitely compliments and reinforces everything that made me fall in love with the Porsche brand in the first place. More

OverAll Fantasitc Tripp and his Team seriously are the Best In Hawaii! super responsive and Friendly! I am going to buying Porsche for the rest of my life because of th Tripp and his Team seriously are the Best In Hawaii! super responsive and Friendly! I am going to buying Porsche for the rest of my life because of them ;) More