
Porsche Jacksonville
Jacksonville, FL
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Service experience Great customer service and quality service work! They are attentive and try to schedule my service around my schedule. I believe the whole team of Great customer service and quality service work! They are attentive and try to schedule my service around my schedule. I believe the whole team of Skip, Charles, and Jennifer are outstanding. More
Professional Jennifer was my service advisor and from the initial scheduling to the date of service, she was fantastic at keeping me informed. She assisted with ge Jennifer was my service advisor and from the initial scheduling to the date of service, she was fantastic at keeping me informed. She assisted with getting me familiar with the loaner I would be using. Purely stated she is a professional. More
A good experience.. This time my visit was greatly improved. Very nice and professional. Attentive to my concerns.. over all very satisfied. I would have given the qua This time my visit was greatly improved. Very nice and professional. Attentive to my concerns.. over all very satisfied. I would have given the quality of service 5 stars however, one of the things they were to check was the tire pressure reading. When I picked up my car I had four different readings one on each tire. My service consultant ended up adjusting my tire pressure.. I feel it should have been given to me that way and would have saved me from returning to the garage.. very minor .. my service consultant was great.. thank you More
I love the excellent customer service Jennifer provided The service staff is second to none (and we own a BMW and a Mercedes in addition to our Porsche). The other noteworthy item is Mr Freeman, my salesma The service staff is second to none (and we own a BMW and a Mercedes in addition to our Porsche). The other noteworthy item is Mr Freeman, my salesman, took time to ask about me, my family, and my experience with the car to date. I really like this dealership. More
Exceptional People, Exceptional Service My Service Advisor Jennifer Woodard was truly focused on whatever my needs were! Not only on my arrival, but she would check to see if possibly I'd t My Service Advisor Jennifer Woodard was truly focused on whatever my needs were! Not only on my arrival, but she would check to see if possibly I'd thought of an additional item to check. Absolutely, the best! On another note, Sales Associate, Bill Bianca has the knowledge of Porsche automobiles, but interpersonal skills that, in my case, are noteworthy! He's tolerated me on a couple of my "bad" days and continued to exhibit only the most pleasant demeanor and professionalism! And special note to stepping outside the norm in dealing with a "difficult customer", me! Thanks to all! I believe a simple visit to Fields Porsche will reaffirm by convictions and beliefs, thank you. More
40k service Could not have been better! Amy and Jennifer went above and beyond to give me great service. All work done on time and quite satisfactorily. Cayenne Could not have been better! Amy and Jennifer went above and beyond to give me great service. All work done on time and quite satisfactorily. Cayenne was ready on time . More
All expectations exceeded My service advisor, Charles, is no doubt the tops in the industry. Extremely knowledgeable on the car. Kept my updated and informed throughout the ent My service advisor, Charles, is no doubt the tops in the industry. Extremely knowledgeable on the car. Kept my updated and informed throughout the entire process. More
2016 Macan S Jennifer and Amy were on top of every aspect of our service! I give both of them an A+ for outstanding customer experience. Thank you.... Jennifer and Amy were on top of every aspect of our service! I give both of them an A+ for outstanding customer experience. Thank you.... More
Professional staff Jennifer and Amy both were very professional and friendly. Jennifer explained the process and time it would take for my car to be serviced. She provid Jennifer and Amy both were very professional and friendly. Jennifer explained the process and time it would take for my car to be serviced. She provided a loaner car and notified me as soon as my car was ready. Very efficient. More
Excellent Dealership Very friendly and professional sales team. Truck was exactly what was advertised. Fast and friendly service. Greeted right away and everything explain Very friendly and professional sales team. Truck was exactly what was advertised. Fast and friendly service. Greeted right away and everything explained thoroughly. Deal made before we got there and everything was ready when we arrived for faster service. More