Porsche Jacksonville

Great Customer Service From the time we walked in the Brumo's showroom on a rainy Saturday, Hall Liles was there to help us immediately. He was very professional and spent q From the time we walked in the Brumo's showroom on a rainy Saturday, Hall Liles was there to help us immediately. He was very professional and spent quality time answering all of my questions. Over a two week period we kept in contact with Hall until we finally decided on a vehicle to buy. The transaction was as smooth as I have ever had buying a motor vehicle. Martha, the finance manager was equally helpful. We were in and out of her office in 20 minutes. I would highly recommend Brumos and their team if you are in the market for a Porsche. More

Ray and Bill delivered world class service. The vehicle Ray and Bill delivered world class service. The vehicle is a superb machine, backed by a seasoned and time tested dealership. we are proud to be par Ray and Bill delivered world class service. The vehicle is a superb machine, backed by a seasoned and time tested dealership. we are proud to be part of the Brumos' Tean. More

I had an excellent experience with both Service for my Panamera 2011 and Ordering a New Panamera 2014 with all the Hi-Tech options. Service and Sales Departments were very enlightening in all aspects of m Panamera 2011 and Ordering a New Panamera 2014 with all the Hi-Tech options. Service and Sales Departments were very enlightening in all aspects of my inquiries. More

I want to commend Roger and Martha for going above and beyond to provide me with a wonderful customer experience. My deal was done mostly by phone and they both stayed overtime so that i could drive up fr beyond to provide me with a wonderful customer experience. My deal was done mostly by phone and they both stayed overtime so that i could drive up from Clearwater FL. Everything was ready when i arrived and I was back on the road in my new Boxster in no time. What a great team you have working for you they would make Mr. Porsche proud. More

This was truly car buying made easy. There was no "gamesmanship", everything was handled with extreme professionalism. Unlike a few other Porsche dealers in the south, with whom I have purchase cars "gamesmanship", everything was handled with extreme professionalism. Unlike a few other Porsche dealers in the south, with whom I have purchase cars for our company, I felt like Hall wanted my business. I truly appreciated his professionalism and timely responsiveness. Finally,Andrea and I really enjoyed chatting with him upon delivery of the vehicle. More

Hall was very professional, very informative, answering multiple questions about the new 2014 Cayman S (which I purchased) and quick to get to a price that I thought very competitive. He quickly earned my multiple questions about the new 2014 Cayman S (which I purchased) and quick to get to a price that I thought very competitive. He quickly earned my trust and I didn't feel the least bit pressured. More

John had great product knowledge and imparted that knowledge in a very friendly nature. Two test drives were required upon initial viewing and that was appreciated. When it didn't appear a deal woul knowledge in a very friendly nature. Two test drives were required upon initial viewing and that was appreciated. When it didn't appear a deal would be made on the target car John was quick to offer other options. Took a while to acquire the target car but it turned out to be the right car for me. Thank you Bruno's, thank you John Schaefer. More

Exceptional experience from pre-sale to purchase. I visited Brumos Porsche in Jacksonville for the first time about six months ago with my 17 year old son and his friend. I was "checking the landscape visited Brumos Porsche in Jacksonville for the first time about six months ago with my 17 year old son and his friend. I was "checking the landscape" of german cars as I anticipated making a purchase this year. The showroom was immaculate, the cars were beautiful, and the people were friendly and engaging. What struck me most was the respect shown to my son as he eyed the cars (and even sat in one or two). Instead of being condescending or rude, the staff was pleasant and nice to my son. Perhaps they saw the potential of a future buyer. Fast forward to last week. I was searching for a fun, beautiful, German convertible (I've owned BMW, VW, and Mercedes cars previously - there's just something wonderful about them all). I test drove Mercedes, VW, and BMWs earlier in the week. All have great appeal, if for different reasons. I really went in to Brumo's to make sure I shouldn't be considering Porsche. I was greeted by the receptionist who introduced me to Keith. Keith is a Porsche enthusiast and was immediately engaging. I saw the Boxter that I ultimately bought... and it was the car version of "love at first sight." I drove the car, and I loved it. And I appreciated the genuine interest and non-salesy approach that Keith took with me. As I generally do with a purchase like this, I went home to sleep on it. The next morning, I decided to drive the car once more and if I liked it - I'd buy it. I didn't realize Keith was off, but Brandon (the General Sales Manager) was extremely helpful and informative - and let me know that Keith would still get full credit for any purchase I might make. Brandon introduced me to a different sales person whose name I unfortunately don't remember. But, true to form, he was also helpful and kind as he accompanied me on my second test drive. Something felt off for me on that second drive, and I wasn't as connected to the car as I thought I had been on the first drive. On driving back into the dealership parking lot, I realized the car had been in SPORT mode for the entirety of my second drive. I don't prefer the sport mode - and it made a difference to me. Already feeling as though I was borrowing the sales person's time, I thanked him and left. But I was still unresolved. I had a break later in the day, so I called Brandon back and explained the situation - and asked if I could take a short drive in the normal mode. He encouraged me to come in and he'd help me out. So - that's what I did. I really prefer the car in normal mode - and my connection with my soon-to-be-car was restored. Later that day I texted Brandon to let him know I accepted the deal we had hammered out. What he did next was wonderful - in that I enjoyed it AND it helped further connect me to this car. Brandon texted me a photo of the car with a "SOLD" tag on the window. I was that much more "in". I took delivery the following day and it couldn't have gone more smoothly. I feel as though I was introduced to every person working in the dealership - and they were all exceptionally engaged, happy, and encouraging. It was without a doubt the best delivery experience I've ever had - reassuring me that I made a great decision to buy that car - and from Brumo's Porsche. Great car, great people, great business sense. I couldn't recommend Brumo's more highly. More

The shady tactics used by Brandon Starks and Roger Edmondson of the Brumos sales team in their attempt to manipulate me were completely transparent and nothing short of pathetic. They wouldn't have wo Edmondson of the Brumos sales team in their attempt to manipulate me were completely transparent and nothing short of pathetic. They wouldn't have worked on a pre-schooler. They should be ashamed, but I'm sure they are not. I've owned several Porsche 911s and I could not believe that a Porsche dealership would use such juvenile and deceptive tactics just to make a few dollars. They will never get my money. Buyer beware! More

The customer service and quality of care provided to me by the people at Brumos Porsche is always great. Jennifer's prompt service and attention to detail is always excellent. by the people at Brumos Porsche is always great. Jennifer's prompt service and attention to detail is always excellent. More