
Porsche Jacksonville
Jacksonville, FL
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My Latest Service Experience at Brumos Porsche As always, I was treated as if I were their only customer. Since moving to Saint Augustine, I have only had my 1984 911 Carrera Cabriolet serviced at As always, I was treated as if I were their only customer. Since moving to Saint Augustine, I have only had my 1984 911 Carrera Cabriolet serviced at Brumos Porsche and will continue to do so in the future. More
Brumos Porsche I have been purchasing autos since 1968. In all that time, I have never had a more pleasurable purchasing experience. Special kudos to my Sales Associ I have been purchasing autos since 1968. In all that time, I have never had a more pleasurable purchasing experience. Special kudos to my Sales Associate, John Schaefer, who treated me like a family member and not a client. My initial inquiries were made online. Every question, concern and uncertainty I expressed was handled thoroughly, promptly and professionally. His knowledge of the Boxster was superb. He was also influential in securing both a selling price from his Sales Manager that fit my budget as well as a terrific trade-in price for my Corvette. I would not have been able to purchase this wonderful car without his efforts on my behalf. It should be noted that no other Porsche dealer in the entire state of Florida even approached Brumos' selling price or trade evaluation. When my wife and I arrived at Brumos to complete the transaction and take possession of the Boxster, we were treated like honored guests. John Schaefer guided us through the requisite paperwork, reviewed and explained the various booklets, manuals and warranty documents included with the car in great detail. As the sales agreement, registration and other documents were being prepared by the finance office, he was kind enough to chauffer us to a local restaurant as we missed lunch whilst travelling from Tallahassee to Jacksonville. After returning following lunch and signing the requisite documents, John then went over every aspect of the Boxster's operation from front to back and inside to outside more thoroughly than I have ever experienced when purchasing a car. Only when he was certain I felt comfortable and had no questions did we depart for home. Included in the sale was an invitation to the Brumos Driving Experience (a driving school exclusively for Porsche owners taught by professional race driver Hurley Haywood) and a gratis membership in the Porsche Club of America. More
I do NOT recommend Brumos Porsche! I talked with Sales Manager Brandon Starks on the phone about a couple of new Cayennes they have. He asked me to come in to meet with him. I came in a I talked with Sales Manager Brandon Starks on the phone about a couple of new Cayennes they have. He asked me to come in to meet with him. I came in at our scheduled time but when I arrived, I was told that he was busy. I was told that another salesman (Roger?) would be with me shortly. But he never appeared either. I was the only customer there, but after waiting an astonishing 50 minutes with no help or attention at all, I left. My time is valuable as I'm a CPA and I will never waste one more second on Brumos again! Extremely unprofessional! You get better treatment at Ford!! I have now ordered my Cayenne from Porsche of Ocala, who treated with with the utmost of respect. More
Time for a new Porsche Brumos Porsche is very customer oriented and and very much hands on in it's dealings with it's customers. Salesman John Schaefer took the time to get Brumos Porsche is very customer oriented and and very much hands on in it's dealings with it's customers. Salesman John Schaefer took the time to get to know me and helped steer me in the right direction on a new car purchase. I had come into the dealership to buy a 2014 Cayenne GTS as well as look into the new Macan SUV. One test drive of the Macan Turbo was all that it took to make my decision. The Sales Staff at Brumos fairly worked with me in trading in two of my Porsches for the 2015 Macan Turbo. I have to say that from start to finish the whole purchasing experience was fun and pleasing. I would personally recommend John Schaefer to anyone wanting to buy a Porsche. He has a good knowledge of the product and a pleasing personality. Good job Brumos! More
Excessive Tire Wear I had excessive left rear tire wear during my first DE with my new (2014) Cayman S. At Nathans suggestion he did a Cayman R spec alignment with 1.2 d I had excessive left rear tire wear during my first DE with my new (2014) Cayman S. At Nathans suggestion he did a Cayman R spec alignment with 1.2 degrees of negative camber. Last weekend I did another DE at Road Atlanta and both the lateral traction and tire wear were perfect! More
Hall Liles is the Man This is the second Porsche we have purchased this year. Hall makes everything seamless, and has really worked to make the process enjoyable and effort This is the second Porsche we have purchased this year. Hall makes everything seamless, and has really worked to make the process enjoyable and effortless. From both the personal and the corporate purchases we have made, it has been a wonderful experience, and Mr. Liles should be commended. he is a consummate professional who is a joy to work with. I will definitely refer all business to him. More
Oil change I recently visited Brumos Porsche for an oil change. Jennifer as well as the rest of the staff were great. When the car had been washed and brought I recently visited Brumos Porsche for an oil change. Jennifer as well as the rest of the staff were great. When the car had been washed and brought to me Ray Schaefer noticed that several spots on the rockers had been missed. He personally took my car back to the wash area to be re-washed. Great customer service. More
Great Customer Service From the time we walked in the Brumo's showroom on a rainy Saturday, Hall Liles was there to help us immediately. He was very professional and spent q From the time we walked in the Brumo's showroom on a rainy Saturday, Hall Liles was there to help us immediately. He was very professional and spent quality time answering all of my questions. Over a two week period we kept in contact with Hall until we finally decided on a vehicle to buy. The transaction was as smooth as I have ever had buying a motor vehicle. Martha, the finance manager was equally helpful. We were in and out of her office in 20 minutes. I would highly recommend Brumos and their team if you are in the market for a Porsche. More
Ray and Bill delivered world class service. The vehicle Ray and Bill delivered world class service. The vehicle is a superb machine, backed by a seasoned and time tested dealership. we are proud to be par Ray and Bill delivered world class service. The vehicle is a superb machine, backed by a seasoned and time tested dealership. we are proud to be part of the Brumos' Tean. More
I had an excellent experience with both Service for my Panamera 2011 and Ordering a New Panamera 2014 with all the Hi-Tech options. Service and Sales Departments were very enlightening in all aspects of m Panamera 2011 and Ordering a New Panamera 2014 with all the Hi-Tech options. Service and Sales Departments were very enlightening in all aspects of my inquiries. More