The back bumper was suppose to be painted and the paperwork stated it was done but it was not. My car was there for 2 days. When I questioned why it wasn’t done, they said it needed to be scheduled with the paint/body shop, that the work was more than they thought. They were making excuses. I’d rather hear they made a mistake. It was my first time using their service and I wasn’t impressed. Drew was very nice btw.