Porsche Plano - Service Center
Plano, TX
222 Reviews of Porsche Plano - Service Center
Porsche plano, always impress me. The service is quick, with extreme quality and I always feel welcome. No better place to buy a car and maintain a regular service. The service is quick, with extreme quality and I always feel welcome. No better place to buy a car and maintain a regular service. More
I have never received such poor service from a dealer, especially one from whom I bought a $100,000+ car . The first time we brought it in for issues, we did not get a loaner car and the dealership could especially one from whom I bought a $100,000+ car . The first time we brought it in for issues, we did not get a loaner car and the dealership could not perform service because they had to wait (FOR MONTHS) for parts - for a defective dashboard issue. Also, they could not at that visit or a subsequent visit, diagnose the cause of a noise , accompanied by lower power, that sounds like piston rings floating. I took the car in several months later for another problem when two splash guards under the car came unattached in a rain puddle. The dealership fixed the problem with the dashboard, because parts were finally available, but they couldn't fix the splashguards, because AGAIN the parts were not available. This time we got a loaner car. The dealership just reattached one damaged splashguard and left the other off, stating that it wasn't important. Still waiting for parts. If the spashguard was unnecessary than why was the car built with it? I think service has gone downhill since Auto Nation purchased the dealership. It has no business owning the dealership for a premium brand. Someone is doing a terrible job managing supply chain issues. More
They missed to complete state inspection even though I asked Porsche Plano about the job multiple times. Very disappointing because I had to wait long when I was told to pick up my car. Non sense! asked Porsche Plano about the job multiple times. Very disappointing because I had to wait long when I was told to pick up my car. Non sense! More
1 year maintenance. Everything went as smoothly as possible. However, it took 2 weeks to get an appointment with a loaner, though, which is longer than I'm used to with Everything went as smoothly as possible. However, it took 2 weeks to get an appointment with a loaner, though, which is longer than I'm used to with my past Mercedes. More
Great service as always. Been going there for ten years. Tim takes care of the paper work and John does the work on the car perfectly every time. My GT4 lives at the track Been going there for ten years. Tim takes care of the paper work and John does the work on the car perfectly every time. My GT4 lives at the track so it takes above and beyond service to keep it running in top condition. More
I contacted Pat to set up service on my Porsche Cayenne. He was very responsive to my questions and provided accurate estimates for the repairs. The videos from the tech/mechanic were very helpful in the re He was very responsive to my questions and provided accurate estimates for the repairs. The videos from the tech/mechanic were very helpful in the repair process. More