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Porsche Plano - Service Center

Plano, TX

4.8
222 Reviews

222 Reviews of Porsche Plano - Service Center

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March 14, 2012

John Gladwell is simply the best Porsche tech in the DFW metroplex. The service department has been helpful and prompt in ordering and installing specialty parts. More

by lewstevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3, John Gladwill
Mar 14, 2012 -

Porsche Plano responded

Thank you for sharing your Boardwalk Porsche experience here on DealerRater. Please let John Gladwill or any of our team members know when we can be of further service to you. We appreciate your business.

February 17, 2012

I had my 911 Turbo in for service at another dealer and the clutch was improperly repaired twice and the transmission was damaged. I was very frustrated when I had the car delivered to Boardwalk - they to More

by mitchbernhard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Shaffer, Aaron Wood, Aaron Woods, Tim Shaffer
Feb 17, 2012 -

Porsche Plano responded

Thank you for sharing your Boardwalk Porsche experience with Tim Shaffer and Aaron Woods. We sincerely appreciate the opportunity to earn and to continue to earn your business. Please let us know anytime we can be of further service to you. Have a great weekend.

February 13, 2012

John Gladwell is the main reasons I deal with Broadwalk, he does great work. The parts and service reps are also great to work with. I'll be back soon and recommend your shop to anyone needed service. More

by dmhodges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gladwell, John Gladwill
Feb 13, 2012 -

Porsche Plano responded

Thank you for sharing your Boardwalk Porsche service experience here on DealerRater this evening. Please let John Gladwill know anytime we can be of further service to you. We appreciate your business.

February 08, 2012

He has always been very Professional. He goes out of his way to make sure his customers understand whats going on with there vehicles and the time it will take to service it. I highly recommend him and Boa More

by kim dore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac, Isaac Madrid
Feb 08, 2012 -

Porsche Plano responded

Thank you for sharing your Boardwalk Porsche service experience. Please let Isaac Madrid know anytime we can be of further service to you. Thank you so much for the recommendation here on DealerRater this evening.

February 04, 2012

Boardwalk Porsche is high quality and high class. I learned that in addition to having a "regular" service advisor, I also have a "regular" technician. More

by mgately
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Shaffer, Tim Shaffer
Feb 04, 2012 -

Porsche Plano responded

Thank you for sharing your Boardwalk Porsche service experience with us on DealerRater. We sincerely appreciate the opportunity to continue to earn your business. Please let Tim Shaffer know anytime we can be of further service to you.

February 03, 2012

First service; purchased car elsewhere, so I was concerned Service would treat me as a "second class citizen." Not the case at all, as Tim was very courteous, helpful, and prompt. He also didn't m More

by cjensen003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Shaffer, Tim Shaffer
Feb 03, 2012 -

Porsche Plano responded

Thank you for sharing your Boardwalk Porsche experience and for giving us the opportunity to earn your service business. Please let Tim Shaffer know anytime we can be of further service to you.

February 03, 2012

They have had my car for over 2 weeks and can't get it fixed. This is the 4th time I have taken it in for the same problem. The car was ordered brand new 2011 911 Turbo S. I will never buy another. More

by Mcoltsaunders1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
January 28, 2012

Tim was able to take care of my repair without an appointment, and in the limited time that I had available. He even took the time to point out the new 2012 911 model that was in the back getting pr More

by Rigdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim (Service), Tim Shaffer
Jan 29, 2012 -

Porsche Plano responded

Thanks you for sharing your Boardwalk Porsche service experience with Tim Shaffer. Please let us know anytime we can be of further service to you. We hope to see you at the 2012 911 release party. Have a great Sunday.

December 12, 2011

They have a first class service, my car is always ready on time, and the work is done right the first time. Just incredible service! More

by PorscheTurbo75209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Woods, Aaron Woods
Dec 13, 2011 -

Porsche Plano responded

Thank you for sharing your Boardwalk Porsche experience with us. Please let Aaron Woods or any of our team members know when we can be of further service to you. Make it a great week and thank you for giving us the opportunity to earn your business.

December 07, 2011

Exceptionally helpful man. Knowledgeable, friendly, gave much help to a total stranger/expectant Porsche buyer (me) from 1500 miles away. I had lots of questions, he had lots of answers. It's very nice t More

by Bernie Baby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Loder, David Loder
Dec 07, 2011 -

Porsche Plano responded

Bern, thank you for giving us the opportunity to earn your business. Congratulations on your new Porsche and please let David Loder know whenever we can be of service to you.

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