Porsche Plano - Service Center
Plano, TX
222 Reviews of Porsche Plano - Service Center
John Gladwell is simply the best Porsche tech in the DFW metroplex. The service department has been helpful and prompt in ordering and installing specialty parts. metroplex. The service department has been helpful and prompt in ordering and installing specialty parts. More
I had my 911 Turbo in for service at another dealer and the clutch was improperly repaired twice and the transmission was damaged. I was very frustrated when I had the car delivered to Boardwalk - they to the clutch was improperly repaired twice and the transmission was damaged. I was very frustrated when I had the car delivered to Boardwalk - they took the time to diagnose the problems and repair the clutch and transmission to perfection. The car came back very clean and working excellent. Great experience and I will continue to rely on them in the future. More
John Gladwell is the main reasons I deal with Broadwalk, he does great work. The parts and service reps are also great to work with. I'll be back soon and recommend your shop to anyone needed service. he does great work. The parts and service reps are also great to work with. I'll be back soon and recommend your shop to anyone needed service. More
He has always been very Professional. He goes out of his way to make sure his customers understand whats going on with there vehicles and the time it will take to service it. I highly recommend him and Boa way to make sure his customers understand whats going on with there vehicles and the time it will take to service it. I highly recommend him and Boardwalk Porsche. More
Boardwalk Porsche is high quality and high class. I learned that in addition to having a "regular" service advisor, I also have a "regular" technician. learned that in addition to having a "regular" service advisor, I also have a "regular" technician. More
First service; purchased car elsewhere, so I was concerned Service would treat me as a "second class citizen." Not the case at all, as Tim was very courteous, helpful, and prompt. He also didn't m concerned Service would treat me as a "second class citizen." Not the case at all, as Tim was very courteous, helpful, and prompt. He also didn't make me feel like the idiot (which I was) for banging my brand new wheels into the curb. He got me into the shop and into a loaner on-the-spot, with no prior appointment. Turnaround time was impressive - one day only - given service included normal service plus repairing the wheel plus replacing the tire plus installing a clear "bra". Boardwalk, and Tim in particular, earned my trust. More
They have had my car for over 2 weeks and can't get it fixed. This is the 4th time I have taken it in for the same problem. The car was ordered brand new 2011 911 Turbo S. I will never buy another. fixed. This is the 4th time I have taken it in for the same problem. The car was ordered brand new 2011 911 Turbo S. I will never buy another. More
Tim was able to take care of my repair without an appointment, and in the limited time that I had available. He even took the time to point out the new 2012 911 model that was in the back getting pr appointment, and in the limited time that I had available. He even took the time to point out the new 2012 911 model that was in the back getting prepared for the intro party in Feb. More
Exceptionally helpful man. Knowledgeable, friendly, gave much help to a total stranger/expectant Porsche buyer (me) from 1500 miles away. I had lots of questions, he had lots of answers. It's very nice t much help to a total stranger/expectant Porsche buyer (me) from 1500 miles away. I had lots of questions, he had lots of answers. It's very nice to work with folks who so clearly have a love of the cars, and of their work. Refects very well on the dealership, and Porsche as well. I'm looking forward to being in Dallas later this week to buy my Porsche, from a Boardwalk location. Many thanks. Bern Singsen More