Porsche Plano - Service Center

How many times have you taken your car to the dealership where you bought the car and the sales person goes out and greet you and thank you for buying the car from him/her one more time? Probably none! Wel where you bought the car and the sales person goes out and greet you and thank you for buying the car from him/her one more time? Probably none! Well, Mark Laurenzi at Boardwalk Porsche is the kind of professional you expect and encounter at a dealership but rarely can be found this days. Mark is a great listener not you every day sales person, highly trained and knowledgeable on what he sells, he really follows up after you buy the car and make sure the customer enjoys its purchase. He is always there ready to help and to bring me up to speed in current inventory that may be of interest for me. Furthermore, Mark is great in developing and forging solid friendship with his clients, I will definitely recommend him to friends that may want to buy a great Porsche auto new or use. One of the reason why I keep coming back to Boardwalk Porsche to service my car is Mark's pro-active attitude and the friendly service advisors that get things done right the first time. I had enjoy very much my experience at Boardwalk Porsche and Mark. Pedro Berrueco More

Matt was extremely knowledgeable and courteous. He helped me find the right parts for my Cayenne. He put me at ease and made me feel valued. I recommend Matt to all of me Porsche Club friends. Because of th me find the right parts for my Cayenne. He put me at ease and made me feel valued. I recommend Matt to all of me Porsche Club friends. Because of the service I get from Matt, I get my parts exclusively from Boardwalk Porsche. James Milton More

Boardwalk Porsche is always the first place I shop for my Porsche parts. In fact I recently had a friend who needed a Lamborghini wheel cap and I contacted Matt Gideon, my Porsche parts specialist to help l Porsche parts. In fact I recently had a friend who needed a Lamborghini wheel cap and I contacted Matt Gideon, my Porsche parts specialist to help locate the part. Matt came through, like he always does and located the correct wheel cap for me. I live in Denver, Colorado and whenever I need a Porsche part I call Boardwalk Porsche and always ask for Matt Gideon. The other employees are always friendly and helpful, but I now have a relationship with Matt and know I will have no issues in getting the correct part application for my car. I have not had the same experience in doing business with the Porsche dealer(s) in Denver. I will always first recommend Boardwalk Porsche and Matt Gideon when I know someone needs a Porsche part. Matt is the cream that rises to the top in customer service and Porsche parts knowledge!! More

Boardwalk Porsche is the place I take my two Porsche's for service. Tim Shaffer is my service adviser and Ehrin Wardlow is the Tech I have do the work. When I need parts I go directly to Larry Irby. All a for service. Tim Shaffer is my service adviser and Ehrin Wardlow is the Tech I have do the work. When I need parts I go directly to Larry Irby. All are true professionals!!! The dealership is super friendly, super organized and pays attention to detail. Being a pilot I expect no less and the very best from someone touching my vehicles. Boardwalk Porsche has been my dealer for years and has my highest recommendation!!! More

Great Parts department. They are always helpful and go the extra mile to get me what I need. Roger and Larry are the best. Great Job! the extra mile to get me what I need. Roger and Larry are the best. Great Job! More

It's been some time since I've written a review for Boardwalk Porsche, but I wanted to extend another recommendation to help convey the consistency of excellent service I receive from the team. I rece Boardwalk Porsche, but I wanted to extend another recommendation to help convey the consistency of excellent service I receive from the team. I recently had both my Spec Boxster race car and Cayenne Turbo in for service. As usual, both the service and parts teams were great to work with and my expectations were exceeded. Thanks again, Thomas More

Tim Shaffer has been extremely valuable helping me with Tim Shaffer has been extremely valuable helping me with operation and maintenance of my newly acquired Carrera S. The maintennce service performed w Tim Shaffer has been extremely valuable helping me with operation and maintenance of my newly acquired Carrera S. The maintennce service performed was done completely and in a very timely manner. More

When I walk into the door of Boardwalk Porsche, I don't hope or wonder that my problem will be solved, I am very comfortable and confident that it WILL be solved. These guys are friendly, great to work hope or wonder that my problem will be solved, I am very comfortable and confident that it WILL be solved. These guys are friendly, great to work with and geniuses. (at least Cliff Blackshear is for sure a genius). If I have a parts problem Roger or one of his extremely capable co workers are always more than willing to help, I'm not a big customer, I have an old 2003 Boxster S that I love to tinker with. I am not a big dollar customer as I said, BUT, I am treated just like I purchased a brand new GT3, when in reality I might have purchased a 50.00 part or had a few hundred dollars worth of service done. Mark always goes out of his way to speak to me, he always asks about my car and making sure I am going to be at the next car show, He knows I'm not going to buy a new car, but he treats me like a special person, I enjoy that feeling. BOTTOM LINE when I go into Boardwalk Porsche, I feel comfortable, I feel at home, and most important, I feel valued and Important. Sometimes I go by just to visit and say Hi, these guys are worth the visit, great to talk to and great to work with, I give them all fives. Fred Payne More

Simply the Perfect example of customer service- from attitude to knowledge. He answers the phone every time and insure that the service necessary is handled efficiently and effectively. He also makes us attitude to knowledge. He answers the phone every time and insure that the service necessary is handled efficiently and effectively. He also makes us aware of any new service information andkeeps us up to speed on any special cars available in the showroom. His knowledge ofthe cars- both stock and extras- is comprehensive and along with Larry in parts and Chuck in Tech, the team is incredible More

I have worked with Jeromy for some time now as a Boardwalk service writer. I call him specifically because I know he will take excellent care of me. I'm picky about my Porsches and he accommodates Boardwalk service writer. I call him specifically because I know he will take excellent care of me. I'm picky about my Porsches and he accommodates my concerns for the safety and protection of my car while it is in Boardwalk's care. He insures the services are performed as requested and always keeps me updated with status. His relationships with my favorite techs are excellent as well. I consider Jeromy an important reason to keep coming back to Boardwalk. More